Bad customer service. The guy upfront misunderstood I wanted Twix shake order for a trix shake order. I went back and the guy in the back said we know what we’re talking about this is right. The whole time I wanted a Twix shake and they’re forcing a trix shake down my throat.
jalen kaigler
Don't offer online orders just to keep up with what's trending if you know you're not gonna complete or even start the order before the customer arrives to pick up. To make matters worst it took over an hour to get two milkshakes with the cookies I ordered. Thats insane
Atmosphere: 1
Food: 3
Service: 1
Brent Sims
Absolutely delish. Only complaint is there are so many options I didn't know what to get! There is no sweet tooth craving they can't fulfill. The staff was super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Zakaria Nagi
By Allah I have never had better customer service or Kunafa in my life until me and my cousin stopped by at 2am Ramadan hours. The lady in the front was very hospitable and the entire shop looked like a cozy cabin. 10/10 for everything.
Atmosphere: 5
Food: 5
Service: 5
Chris Kopytek
We drove 40 minutes to get freak shakes at 830 just to have the owner tell us we couldn't order them because they had to restock. What a sad way to run a business ? ?
Service: 1
Ali Alzayadi
I ordered the fruity pebbles protein shake & mango madness bowl. The owner was so sweet & gave me a donut for my birthday. All the Ingredients were so fresh & tasty. Will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Lena Kasham
The best chocolate covered strawberries ?
Atmosphere: 5
Food: 5
Service: 5
Lulu Gawto
Wow…the milkshakes were delicious. By far the best milkshake I’ve ever had.
terrie davis
I ordered my gender reveal cake from here. They did an amazing job. I needed it to taste and look great and they did not disappoint. It was 100% vegan and everyone loved it! Thank God I cut myself the 1st slice because there was nothing left to take home all of the vegans and non vegans said it was delicious and kept asking where I got it. I called just a few days before my event and they still made it happen. I will be getting all of my future cakes, cupcakes and dessert from them. Oh and they also had the best price out of all of the vegan bakeries I called to inquire about a gender reveal cake without a 3week to a month wait time.
For the very first time I finally tried Kunafa last night, it was delicious?. I've been searching many places and for some reason non convinced me until I got to this place just to pick-up a delivery and really fall for it and the atmosphere it has I really like it, the people are very kind and friendly, excellent service ?. I had also a blue Ivy Açaí bowl, as an island person I'll say, such perfection. I'll definitely come back ? thank you!
My husband and I stopped in for some snacks and boy they did not disappoint! Ate a chocolate chip cookie on the way out the door and turned around and got 3 more. So many desserts at great prices. Stop by and show some ❤️
Ruth Mella
I love this place! The donuts are amazinggg! I love going during ramadan because they are open at night and the donuts are fresh! The lady that works up front is so nice & sweet! She is very soft spoken and I enjoy her customer service.
Atmosphere: 5
Food: 5
Service: 5
Kim Greer
The cheescake tasted old and the dessert I had before that also tasted old. My husband and I typically go here for a quick sugary treat but honestly, I think the desserts are left sitting out.
Atmosphere: 4
Food: 2
Service: 4
Ann-Marie Teasley Teasley
Not sure how people in Michigan think this is legitimate vegan or a legitimate bakery at all. This place needs to go to LA and takes major notes. The “vegan” cookies are pre packaged stale, and made with multi purpose wheat flour, and are from another facility. Aside from that, who puts buttercream frosting on top of cheesecake ? Disgusting. God knows how long that cheesecake sat around at that place before they carelessly sold it to me. The “cookie” on top of the cheesecake crumbled into nothing because it was so stale. It reminded me of a chips a hoy/ something from the 80’s. People don’t go to a bakery for chips a hoy products. I decided to order from here for my birthday via Uber which was a big mistake. I waited almost two hours for stale Costco level factory produced goods. Don’t waste your time if you’re into modern quality vegan / gluten free / healthy baked goods.
Ann-Marie T.
Ordered a delivery via Uber Eats. I waited two hours for stale vegan cookies, and a stale slice of cheesecake topped with buttercream and another stale cookie. This shop does not know modern vegan baking and it is not done in house. The vegan cookies are pre packaged from another facility and remind me of something from ten years ago. This is not fresh vegan food. Nor are the regular items. Please do better. Vegan baking has evolved.
Bad customer service. The guy upfront misunderstood I wanted Twix shake order for a trix shake order. I went back and the guy in the back said we know what we’re talking about this is right. The whole time I wanted a Twix shake and they’re forcing a trix shake down my throat.
Don't offer online orders just to keep up with what's trending if you know you're not gonna complete or even start the order before the customer arrives to pick up. To make matters worst it took over an hour to get two milkshakes with the cookies I ordered. Thats insane
Atmosphere: 1
Food: 3
Service: 1
Absolutely delish. Only complaint is there are so many options I didn't know what to get! There is no sweet tooth craving they can't fulfill. The staff was super friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
By Allah I have never had better customer service or Kunafa in my life until me and my cousin stopped by at 2am Ramadan hours. The lady in the front was very hospitable and the entire shop looked like a cozy cabin. 10/10 for everything.
Atmosphere: 5
Food: 5
Service: 5
We drove 40 minutes to get freak shakes at 830 just to have the owner tell us we couldn't order them because they had to restock. What a sad way to run a business ? ?
Service: 1
I ordered the fruity pebbles protein shake & mango madness bowl. The owner was so sweet & gave me a donut for my birthday. All the Ingredients were so fresh & tasty. Will be back soon.
Atmosphere: 5
Food: 5
Service: 5
The best chocolate covered strawberries ?
Atmosphere: 5
Food: 5
Service: 5
Wow…the milkshakes were delicious. By far the best milkshake I’ve ever had.
I ordered my gender reveal cake from here. They did an amazing job. I needed it to taste and look great and they did not disappoint. It was 100% vegan and everyone loved it! Thank God I cut myself the 1st slice because there was nothing left to take home all of the vegans and non vegans said it was delicious and kept asking where I got it. I called just a few days before my event and they still made it happen. I will be getting all of my future cakes, cupcakes and dessert from them. Oh and they also had the best price out of all of the vegan bakeries I called to inquire about a gender reveal cake without a 3week to a month wait time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fruity Pebbles Cookies, Doughnut, Mocha Capp Smoothie, Chocolate Chip Cookies, Cookie, Freak Shakes
For the very first time I finally tried Kunafa last night, it was delicious?. I've been searching many places and for some reason non convinced me until I got to this place just to pick-up a delivery and really fall for it and the atmosphere it has I really like it, the people are very kind and friendly, excellent service ?. I had also a blue Ivy Açaí bowl, as an island person I'll say, such perfection. I'll definitely come back ? thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blue Ivy Acai Bowl
Restaurantji Recommends
My husband and I stopped in for some snacks and boy they did not disappoint! Ate a chocolate chip cookie on the way out the door and turned around and got 3 more. So many desserts at great prices. Stop by and show some ❤️
I love this place! The donuts are amazinggg! I love going during ramadan because they are open at night and the donuts are fresh! The lady that works up front is so nice & sweet! She is very soft spoken and I enjoy her customer service.
Atmosphere: 5
Food: 5
Service: 5
The cheescake tasted old and the dessert I had before that also tasted old. My husband and I typically go here for a quick sugary treat but honestly, I think the desserts are left sitting out.
Atmosphere: 4
Food: 2
Service: 4
Not sure how people in Michigan think this is legitimate vegan or a legitimate bakery at all. This place needs to go to LA and takes major notes. The “vegan” cookies are pre packaged stale, and made with multi purpose wheat flour, and are from another facility. Aside from that, who puts buttercream frosting on top of cheesecake ? Disgusting. God knows how long that cheesecake sat around at that place before they carelessly sold it to me. The “cookie” on top of the cheesecake crumbled into nothing because it was so stale. It reminded me of a chips a hoy/ something from the 80’s. People don’t go to a bakery for chips a hoy products. I decided to order from here for my birthday via Uber which was a big mistake. I waited almost two hours for stale Costco level factory produced goods. Don’t waste your time if you’re into modern quality vegan / gluten free / healthy baked goods.
Ordered a delivery via Uber Eats. I waited two hours for stale vegan cookies, and a stale slice of cheesecake topped with buttercream and another stale cookie. This shop does not know modern vegan baking and it is not done in house. The vegan cookies are pre packaged from another facility and remind me of something from ten years ago. This is not fresh vegan food. Nor are the regular items. Please do better. Vegan baking has evolved.