McDonald's

13158 Ford Rd, Dearborn
(313) 581-5680

Recent Reviews

Andrew Kozak

Had to wait 25 min for McMuffins which is a signature Sammy horribly slow service :(

Atmosphere: 1

Food: 5

Service: 1

Moe Shahrour

They warmed my cup of decaffeinated coffee in the microwave!!

Food: 1

Service: 2

unknown toxic

Didn’t even put the pattys in the cheeseburger and took at least a hour for me to order horrible customer service this place should be shut down!!!

Atmosphere: 1

Food: 1

Service: 1

Matt Brill

I've been screwed over so much at this location that it's time for a permanent ban. I've done three credit card chargebacks over the last month because they mess up. You can't rely on this location.

Atmosphere: 4

Food: 5

Service: 1

Amanda Buell

Love McDonald's and only there mocha frappe.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Happy Meal, Chicken Mcnuggets, Mcchicken

Kylie Blake McNaughton

Forced us to drive around for each mobile order in the car... But at least the food was really good and the driver thru guy laughed with us.

Atmosphere: 2

Food: 5

Service: 2

Ronald Thomas

Worst McDonald's in Detroit area. Drive through service sucks. Nobody in line, told to pull up, then have to wait 10 minutes until they get at least 2 more customers before they bring your food. 2:30 in the afternoon. Another time, 1st in line, ended up with 6 cars waiting, then they started serving out the window before they bring your food.

Atmosphere: 1

Food: 3

Service: 1

Samantha Eiland

Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Andre Graham

Bun was hard on fish sandwich and fish was cold. Ordered on Jan 18 2024.at about 130

Atmosphere: 4

Food: 1

Service: 4

John Damron

It wasn't too bad but the service sucked and the people acted like they didn't even want to work there cuz they probably wasn't getting paid enough.

Atmosphere: 3

Food: 3

Service: 3

Larry Sleiman

The food is becoming cheaper and cheaper especially the burgers and fries never again

Cherish Johnson

This has been the 2nd time Ive come to this location and was told one minute and then nothing. They continued to wait on people at the 1st speaker and never came back to me. I’ve waited 20+ minutes both times my lunch is only 30 minutes thanks!

Franklin Canales

Horrible, I went to look for something to eat, because it was already a little late, the lady and the gentleman there told me that there was no Big Mac, only breakfast... I told him, give me some breakfast.I stayed waiting and when he came out again he pretended that there was nothing and I returned home hungry, the worst service I have ever received in my life.

John Shipkowski

The window worker Norma Jean was the best server I've ever encountered. Was the most helpful and the most delighted to be there regardless of holiday. The experience was almost perfect!!!

Atmosphere: 3

Food: 4

Service: 5

Iam Keva

I got to admit I was pleasantly surprised and shocked and fresh food and especially fresh hot crispy perfectly salted french fries.I have had the worst luck at this McDonald's especially through the summer I stopped going and finally decided to try it again because I was in the neighborhood and it was on point even the customer service from the teenagers that work there very pleasant and friendly.Usually teenagers at fast food restaurants are hot mess and don't care about your service or how they even present the food.There was napkins in the bag without me asking am I order was correct. A lot of people say oh it's just fast food but at the end of the day if you pay your money you want your food fresh and a good quality and customer service done right.I have a huge respect for the food service industry is actually one of the hardest jobs I ever worked in my life when I was younger. Standing on your feet for long hours trying to make sure your drawer don't be short or over, trying to count the drawer down trying to open trying to close cleaning those grills, mopping making sure the bathrooms clean and that can especially be trying. Trust me I understand it's a lot to work fast food and then to deal with customers that are rude nasty want to fight you that will come back later and try to fight you bring a family. I get it I got it fast food ain't for everybody however if you choose to be in the restaurant profession then you still have to maintain professionalism and cleanliness and fresh food.So when I see people at fast food industry jobs I do give grace however some are plain nasty the food is trash and they deserve a poor review.But this McDonald's was on point and has been on point the last month for me. Keep up the good work. ‼️This McDonald's has made exceptional improvements and they need to be highlighted and I definitely recommend everyone going to try them out.

Atmosphere: 5

Food: 5

Service: 5

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