Food and service were very good. The wait staff is amazing!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Southwest Chicken Salad, Steak, Fish and Chips, Wings, Stuffed Shells
Symii Ruffin
This place gave great customer service even when I ordered from the wrong one lol. I met the owner Tracy and she was the best. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Mariah Running
Great food, good drinks. It service was slow.
Atmosphere: 5
Food: 5
Service: 4
Rome Rucker
We got the steak bites for 15 bucks, which is basically a 5 ounce steak cut into 7 pieces with no sides. Then the 6 piece traditional wing was barely sauced, you couldn't even see the buffalo sauce on the wings or the paper they sit on, and last but not least the fries were soggy.
Food: 1
michelle smith
Great food, everything was delicious and hot and fresh. Our server was very good too.
Atmosphere: 5
Food: 5
Service: 5
Orlando Williams
Great
Atmosphere: 5
Food: 5
Service: 5
Pat c Cl
My husband had the wings. I had Turkey Bacon wrap obviously made with love and special sauce. It melted it my mouth. We didn't order sides this time but still had enough to eat. Atmosphere was warm, welcoming, neighborhood type of place. Although they serve alcohol, feel comfortable to being in your children.we'll be back.
Great food and service. Our waitress was very attentive and kind. Loved our wings and burgers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
Sean Casey
Great spot all around. Great food, great service, nice ambiance and not overly crowded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House French Onion Soup, Hamburger, Luigi's Potato Wedges, Boneless Wings, Wings
Jimmie Wheeler
I have been going to what was Sugarbush for many many years. I have always enjoyed their food. On December 29, 2023, around 1730. I went in to order some stuffed shells and fish & chips. I stood by the door and the only person who acknowledged my presence was the black cook in the kitchen who at least nodded in my direction after i stood tgere for ten minutes. I stood there with a menu waving and was completely ignored ? by the waitress staff and it was four of them. I stood there for 15 frigging minutes, listening to the conversations of the same waitstaff in the little prep room, who blatantly ignored me all while looking me directly in my face with a menu in my hands. I felt embarrassed when I overheard the same waitresses state I am not waiting on him. I have a table and proceeded to take salads to the table she was serving and the other waitress looked at me and walked into the kitchen. I would like to think that I am not invisible to them by the color of my skin. I would further like to think that I am welcome where I have been eating for over 10 years. I actually have real American currency?? Lol ?. I simply walked out and figured they did not want to seat me or offer a carry out. The wrong people representing your brand negatively can make or break a business in these times. To walk in and not be offered service is both demeaning and insulting to someone that have served the community my entire adult life. The optics do not look good at all. I actually returned today December 30, about 1430. This actually happened again, and I welcome you to review your cameras. I walked in and held the door for a lady who was walking in behind me. The waitress asked if we were together and the lady, later identified as a retired police woman named Winston was given a menu and I was ignored and not given one and she walked away. Me and the lady engaged in conversation about old associates we both knew. I explained what happened yesterday and she saw first hand the way I was ignored again and how did she get service and I stood there for another ten minutes. Sadly, the only person who acknowledged me was the black cook from the kitchen. All I wanted was fish & pasta shells ?. You have to do better at serving everyone equally. I am appalled that I left out of there two days in a row feeling that my presence was not welcome at a location of which I ride by every day in my travels. I thank the female officer for encouraging me to take the time to write a review to bring this to the attention of not just management, but to the owner himself. I now have a very negative perception of how I was not serviced and the possible reasonings behind their actions or lack there of. I wish not to read any further into it but I was very uncomfortable with how I was made to feel and I am merely trying to grab some food and support local businesses in my community. I am short of saying that I won't return there ever again, but I would be depriving myself one of my favorite places to eat. I hope some type of retraining is in order, and I feel that it will be addressed by Jeff who appears to be very proactive. Thank you in advance for reviewing this very sensitive matter to me. Happy holidays.
Atmosphere: 1
Service: 1
Sam S.
The service was horrible so we didn't tip the waitress. She prosecuted to come outside and throw the change at us and then flipped us off. Then we called the restaurant to speak to the manager. She answered the ohone and continued to scream at me on the phone. I definitely not recommend the restaurant. The food was absolutely horrible. DO Not patronize this restaurant and maybe she'll learn how to do our job.
Jason
Stopped in w/ some friends for drinks and we all had a great time. Bartender was super friendly and service was great. Thanks
Mac is the best ever bartender!!!!! Love her tp pieces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadillas, Boneless Wings, Captain Morgan Burger & Fries, Steak
Food and service were very good. The wait staff is amazing!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Southwest Chicken Salad, Steak, Fish and Chips, Wings, Stuffed Shells
This place gave great customer service even when I ordered from the wrong one lol. I met the owner Tracy and she was the best. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Great food, good drinks. It service was slow.
Atmosphere: 5
Food: 5
Service: 4
We got the steak bites for 15 bucks, which is basically a 5 ounce steak cut into 7 pieces with no sides. Then the 6 piece traditional wing was barely sauced, you couldn't even see the buffalo sauce on the wings or the paper they sit on, and last but not least the fries were soggy.
Food: 1
Great food, everything was delicious and hot and fresh. Our server was very good too.
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
My husband had the wings. I had Turkey Bacon wrap obviously made with love and special sauce. It melted it my mouth. We didn't order sides this time but still had enough to eat. Atmosphere was warm, welcoming, neighborhood type of place. Although they serve alcohol, feel comfortable to being in your children.we'll be back.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wings
nice place to hang
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pork Ribs
Nice place just to expensive for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Shells
Restaurantji Recommends
Great food and service. Our waitress was very attentive and kind. Loved our wings and burgers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
Great spot all around. Great food, great service, nice ambiance and not overly crowded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House French Onion Soup, Hamburger, Luigi's Potato Wedges, Boneless Wings, Wings
I have been going to what was Sugarbush for many many years. I have always enjoyed their food. On December 29, 2023, around 1730. I went in to order some stuffed shells and fish & chips. I stood by the door and the only person who acknowledged my presence was the black cook in the kitchen who at least nodded in my direction after i stood tgere for ten minutes. I stood there with a menu waving and was completely ignored ? by the waitress staff and it was four of them. I stood there for 15 frigging minutes, listening to the conversations of the same waitstaff in the little prep room, who blatantly ignored me all while looking me directly in my face with a menu in my hands. I felt embarrassed when I overheard the same waitresses state I am not waiting on him. I have a table and proceeded to take salads to the table she was serving and the other waitress looked at me and walked into the kitchen. I would like to think that I am not invisible to them by the color of my skin. I would further like to think that I am welcome where I have been eating for over 10 years. I actually have real American currency?? Lol ?. I simply walked out and figured they did not want to seat me or offer a carry out. The wrong people representing your brand negatively can make or break a business in these times. To walk in and not be offered service is both demeaning and insulting to someone that have served the community my entire adult life. The optics do not look good at all. I actually returned today December 30, about 1430. This actually happened again, and I welcome you to review your cameras. I walked in and held the door for a lady who was walking in behind me. The waitress asked if we were together and the lady, later identified as a retired police woman named Winston was given a menu and I was ignored and not given one and she walked away. Me and the lady engaged in conversation about old associates we both knew. I explained what happened yesterday and she saw first hand the way I was ignored again and how did she get service and I stood there for another ten minutes. Sadly, the only person who acknowledged me was the black cook from the kitchen. All I wanted was fish & pasta shells ?. You have to do better at serving everyone equally. I am appalled that I left out of there two days in a row feeling that my presence was not welcome at a location of which I ride by every day in my travels. I thank the female officer for encouraging me to take the time to write a review to bring this to the attention of not just management, but to the owner himself. I now have a very negative perception of how I was not serviced and the possible reasonings behind their actions or lack there of. I wish not to read any further into it but I was very uncomfortable with how I was made to feel and I am merely trying to grab some food and support local businesses in my community. I am short of saying that I won't return there ever again, but I would be depriving myself one of my favorite places to eat. I hope some type of retraining is in order, and I feel that it will be addressed by Jeff who appears to be very proactive. Thank you in advance for reviewing this very sensitive matter to me. Happy holidays.
Atmosphere: 1
Service: 1
The service was horrible so we didn't tip the waitress. She prosecuted to come outside and throw the change at us and then flipped us off. Then we called the restaurant to speak to the manager. She answered the ohone and continued to scream at me on the phone. I definitely not recommend the restaurant. The food was absolutely horrible. DO Not patronize this restaurant and maybe she'll learn how to do our job.
Stopped in w/ some friends for drinks and we all had a great time. Bartender was super friendly and service was great. Thanks
Atmosphere: 5
Service: 5