BIGGBY COFFEE

1415 S Main St suite a, Eaton Rapids
(517) 441-6096

Recent Reviews

Ed M

I go to this place often at least 3x a week there's always someone new there that has no idea what there doing an today there was a very rude lady that tried to take my order her name is Kayla spoke to me very rudely then tried to say it was because they where very busy I will never go back to this place ever again where people can treat u bad cause there busy this is supposed to be a friendly place to get ur coffee In the morning Kayla was the only person working there that didn't say hi welcome an also was the only person rude because they where busy if u don't like ur job find a new one being rude will only run people away from ur place of business especially when people are getting up an around for there day buy far worst experience EVER! KAYLA LEAVE ur home problems at home very sad situation

Atmosphere: 1

Food: 1

Service: 1

Breanna Cole

My husband works at the Hospital down the road so I am usually coming here in the morning for him and his co workers. I have always had an excellent time at this biggby. Drinks are amazing, service, and everything else!

Atmosphere: 5

Food: 5

Service: 5

Liv Michelle

Great service!

Atmosphere: 5

Food: 5

Service: 5

Rhonda Crawford

Delicious!

Atmosphere: 5

Food: 4

Service: 5

Jillean M.

Every time I come here it takes 20mins to make a single cappuccino. I waited over a month to comeback thinking it was the staffing but nope...same thing. Never coming back!!!

Abby Lane

Honestly the slowest biggby in existence. Waited 25 minutes for a single drink with one person infront of me already at the window BEFORE I ordered.

Service: 2

natasha hatten

These 2 ladies are doing a great job busy as can be. Day after thanksgiving at 930am Heather king and the others sweet lady only 2 of them. Props to you Ladies thank you both, we appreciate your hard

Atmosphere: 5

Food: 5

Service: 5

Donny Beals

Love this place. The employees are always friendly, the coffee is good (my wife loves it anyway.)

Atmosphere: 5

Food: 5

Service: 5

Jacob Gravina

Always screw up my order. Worst customer service ever and basically force you to tip them. Never going back

Lisa Cacioppo

Love that you can add/substitute anything you want so the coffee is exactly how you want

Atmosphere: 5

Service: 5

Josiphine Jenkins

I enjoy the sweet foam cold brew, but man this place is expensive. The one female employee is super short tempered with a male employee who is clearly new. All I know is if I was spoken to disrespectfully as I’ve watched him be spoken to I would’ve already thrown hands. It’s super annoying how pushy they are for tips, considering all they’re doing is pouring cold brew, foam and some cinnamon. Instead of belittling, your fellow employee work on the yellow jackets, and other bugs that are dead on your window seals

Atmosphere: 2

Service: 2

Brandon McGhan

You know what’s cool? Being charged over 61.00 for a coffee and a couple hot chocolates then being ignored by management for going on 6 days.They had me run one card twice even though it said approved both times but they had an “error” on their screen. So I tried a 3rd card and it immediately posted to my card. And failed again on their screen.I’m reassured I wasn’t charged and “it’s going to be Randy’s problem”.Well I was charged 3 times and would have 4-5 times if I didn’t refuse to stop rerunning the transaction.Clearly it’s not Randy’s problem because this happened on Saturday and I’ve yet to hear from him.I’ve called every other day and he’s just not in. The store manager cannot do anything.Corporate will be contacted, not sure what it will do because they’re independently owned and operated.

Brittany E.

Drinks taste good but they are pricey and the mochas are quite sweet. Service is meh usually. Drive thru line moves ok.

Nikki Daniels

Very nice group of employees at this location. It's a franchise with a hometown feel. I've never had a bad experience here. It's fun to visit this location because the employees all seem to genuinely like what they're doing. Biggby coffee is my favorite!Dietary restrictions: All the dairy milk alternatives are offered here.Parking: Plenty of free, off street parking.Kid-friendliness: Order a scuba without the zip. ?

Atmosphere: 5

Food: 5

Service: 5

Stephanie BTSARMY4LIFE

Honestly can't even deal with the service here basically gave me a all milk as my drink and if you didn't know how to make it that's all you had to say I would of ordered something else .... wasted money for a cup of milk with a tea bag which is NASTY ? by the way .... I'm half tempted to get my money back and go else where disappointed ?

Service: 1

Load More