Arby's
$ • Fast Food
Hours:
27900 Orchard Lake Rd, Farmington Hills
(248) 932-3094
Customers' Favorites
Buffalo Chicken Slider
Fish Sandwich
Roast Beef
Arby's Reviews
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Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
I visited the drive thru on 3/29/23. I order the fish sandwich with no tomatos. As I was driving out in the parking lot ,I took a look at my sandwich and it had two large tomato slices on it. I drove back to the drive thru and ask for another sandwich. The manager was very apologrtic and said she would get me another sandwich. So I drove to the window and I was told I had to wait which I didn't mind because I wanted a hot sandwich this time. Waited about 10 minutes and when I got the second sandwich , it has a small tomato in the center of the sandwich cover in tarter sauce lucky I open the whole sandwich and found it. You see I am allergic to tomatos. I could not understand why I was being sabbotage. I was not mean to any one nore did I yelled back at anyone. My receipt said no tomato . The manager said she would make it her self, by now I had waisted a lot of time and gas just to get a fish sandwich. I ask for my money back and the manager ask for my receipt back. My concern is that no one cared about my allergy. I understand it is hard to get good help, but if you allow employees to do what ever they want you will not see me again. There are too many restaurants close by selling sandwiches and making them they way a customer wants it. The manager was nice but at the end of the day I had to go to another restaurat.