Subway

11240 W Olive Rd, Grand Haven
(616) 604-1942

Recent Reviews

Kim Exton

It's hard for me to leave the review I want. Going in the morning, I would give them all 5 stars all across the board. But at night its a totally different story unless Nevaeh is working. I placed an order through the app like normal, it said my food would be ready at 7:10pm. Living in the motel next door with no vehicle, THIS location is my only option. So I get there at 7:10pm and the young man working is just starting on my order. Moving at a VERY slow pace gets to the point of taking them out from being toasted when another customer walks in. By this time I've already been standing there waiting for 5 minutes when my order should have already been done. He STOPS working on my order to help the new customer! STILL moving like a turtle, I FINALLY get our food at 7:30!!! I have sent my concerns to the "higher ups" and was told "you seem to have issues with this location, feel free to choose a different Subway location" SERIOUSLY? I express my concerns and THAT is your response? Like I said, in the mornings (Didi) is WONDERFUL and Nevaeh is spectacular as well...but this kid? If I had any other option to go somewhere else I would. Unless they were offering to come pick me up and take me to another location?? Hmm? Just stick to going before 5pm if you choose this location. OTHERWISE, it IS a nice location to go to.

Atmosphere: 4

Food: 5

Service: 3

Naomi DeJong

Great service!!!

Atmosphere: 5

Food: 5

Service: 5

Amanda Mears

Super friendly, great experience!Kid-friendliness: They have great kids meal options

Atmosphere: 5

Food: 5

Service: 5

Andrew Ostema

I never had to wait to long at lunch. Eat fresh! Friendly staff!

Atmosphere: 3

Food: 4

Service: 4

Ronald Maciejewski

I walked into the restaurant at 7:26 pm on 4-6-23. As I was walking toward the counter, a worker walked up to the open sign in the window and turned it off. He looked at me and said “you just missed me, and walked away.” No apology, no nothing. I didn’t check what hours they kept at this location, but I’m pretty sure the stated closing time is not 7:26. Even with such exceptional service, I’m confident I won’t be returning to that Subway again.

Carmen Santoyo

Ethan oh ethan i stared into ur eyes and saw into your past. the way you told me how much my sub cost made me happy. thank u. best day ever.

Ethan Castaneda

This is the worst online subway order ever! They should of paid me to take it. Half of the sandwich had a whole bin of olives on it while the other had none after we placed it as light. This subway should be revoked of its franchise license.

Farm Villager

Ethan oh ethan i stared into ur eyes and saw into your past. the way you told me how much my sub cost made me happy. thank u. best day ever.

Dawn Orr

Friendly staff and great sub sandwich choices. Dinner for first night of vacation.

Devon

They remember just how I like it! They always know when I'm there to pick up as well! *Mwah!

Chad Shackelford

Remodeling taking place, should be closed. What a mess drywall dust everywhere nobody wearing mask but customers. Foot prints on counter goes to show you their disinfecting for covid.

404_Error_Code

To much lettuce

Marcus Alberta Sr.

Great subs and breakfast subs

STORM_ThKingKai

To much lettuce

Shamoodle

3 stars for friendliness, not quality. Sandwiches barely had any veggies on them, the last inch on each end had nothing. Sauce was a blob in the middle. Don't go through the drive-thru, make sure you go in and watch them so you can make sure it's made correctly.

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