Freddy's Frozen Custard & Steakburgers

25 Lake Michigan Dr, Grand Rapids
(616) 288-6388

Recent Reviews

Tatted Topanga

This place has always been one of my favorites and genuinely reminds me of what I feel like steak 'n shake used to taste like when I was a kid and they were actually diner style and not such fast food oriented like they are now. Grant customer service and an extra lovely staff. Decent prices.

Ms. Kristy Katcha

The guy that took our order was nice til google Pay didn't work, and I had to go get my wallet from home. When we came back, our order was out within 2 minutes the guy that handed us our food like literally forcefully shoved the bag at us and when we asked for extra ranch you would swear we were asking for a million dollars. Now, mind you, we live less than 5 minutes away. There should be no reason if our food was fresh that it would be cold. I was not about to call and complain, cause 9/10 they don't care, and I'm not wasting another 7 minutes to drive back to have the same service.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Double Cheeseburger and Fries

Ed Ketterer

Great burgers and fries...both better than Culver's in my opinion!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Double Cheeseburger and Fries

Wendy McNally

Sat in drive thru for 9 min & 45 sec waiting on my food, not to mention sitting behind the person in front of me added another 5 min 22 sec!!! Total time 15 min!!!! That just wrong, then when my order was ready and the food was brought over to the window and instead of the guy giving my order to me, he had the person at the ordering speaker place their order 1st, so the my food sat once again!!!!I will NEVER go back! Should have went to Culver's!!!! Next time I will!!!#youhadyourchanceFreddies!!!!

Atmosphere: 1

Food: 2

Service: 1

Erika Stahl

Always great service and food is

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger and Fries, Burger

Donna Gonzalez

Came in today around 5 , we were the only ones when we first got there and then a group of older people came in .Food was made promptly all while the gentleman cooking was coughing mouth uncovered the entire time and maybe he has something like copd but a mask or someone else stepping in would have been precieved better. Sat down with our food and there was hair cooked into my patty plus sticking out ! Thank God I noticed before my first bite . I immediately brought it to the counter the woman on the register was kind , apologetic and very helpful. While the Manager who came out pushed a button on the register and walked back with not even a nod of recognition to let the coughing man eat the onion rings we decided not to get ,while still making food .Maybe ask yourself your reaction if you walked into another establishment and seen this and were met with this .

Atmosphere: 1

Food: 1

Service: 3

Alex “Al” VanOostenbrugge

Pretty quick for how good the food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

Stacey “Big Fella” Dials

We had the double steak burgers & they were super salty ... The fries were really good, as were the chicken tenders... We really went for the steak burger & were disappointed... We had to pick around the burger to try to get the salty parts off ... If I ever go back, strictly chicken & fries for

Atmosphere: 5

Food: 3

Service: 5

Alicia “Ali” Stone

Stopped in for some fries & a Concrete. It was our first time there & the employee at the counter was friendly & helpful! The food was great too, loved the silky smooth custard! Check out Freddy's the next time you're looking for a tasty treat!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

Ashley Miller

So tasty! I wasn’t a fan of the small bits in my chocolate shake but everything else was fantastic.

Atmosphere: 5

Food: 5

Service: 5

michael seymour

Wasn't even noon yet. Food taste old. Cheese curds not warm not crispy almost felt microwave. Burgers fries cold. I use to love you guys.

Katelyn R.

bring back the grilled cheese. the only good thing on the menu as a avid freddy's enthusiast

David Plaggemars

I ordered a california style double taste decent but when I pick it up to eat it the greese pours out ordered a large shake strawberry the strawberrys were crunchy not ripe. Asked the manager to come talk to me no show. People forget I get it.

Atmosphere: 4

Food: 3

Service: 3

Marissa Swartz

The food was delicious and the customer service was great!

Atmosphere: 5

Food: 5

Service: 5

Heather Poynter

Love Freddie's. It's one of my favorite burger joints. They make the best fresh burgers you have to eat it ASAP don't take it home! And those fries are to die for. The Freddie's seasoning they put on it rocks. Ask for a bottle of the seasoning I think it's 4-5 bucks. Put it on your fries at home and burgers you make on the grill. You will thank me for it. This location makes the best fries with the right amount of seasoning.

Recommended dishes: Double Cheeseburger and Fries

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Freddy's Frozen Custard & Steakburgers

25 Lake Michigan Dr, Grand Rapids, MI 49544
(616) 288-6388