This is our go-to sushi spot whenever we visit the Grand Rapids area! Every time we go, we have been so impressed by the food and the staff. 10/10 recommend for any sushi lovers!Kid-friendliness: We brought our toddler along, and the staff did an amazing job accommodating for him and making sure he was happy!
almost empty restaurant, but food took a long, long time. We arrived shortly after 5pm and it wasn’t until 6:25 we finally got our sushi.One roll had some short black facial hair in the roll as well. Rest of the sushi was good enough to ignore the one hairy roll, but likely won’t be back. Speed of service is the only reason.
Atmosphere: 2
Food: 4
Service: 1
Eric C
Food took FOREVER to get. Was told by our server 3 different times it would only be another 5mins and the reason for the wait is because of the sashimi on our order which was 10 pieces. We went probably 5 years ago and had a way better experience. The place just doesn't look like it's been kept up.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Playboy Roll
H R
I love sushi and Ju is in the top for Grand Rapids in relation to affordability and amazing food. If you enjoy a treat, try the fire mountain or playboy that is delivered on fire for a delicious treat!
Atmosphere: 4
Food: 5
Service: 5
Zachary Moore
Good food and service. As can be expected with a sushi restaurant, it is on the pricier side.
jillian elder
Terrible customer service. I placed a DoorDash order before 9:30 and it was not done because someone didn’t push the order through all of the way and alert the kitchen. I also called the store to make sure it was done(this isn’t the first time they didn’t push something through for me), but ofcourse no one answered. Walked in and felt like my order wasn’t important and was told the kitchen is closed so we can’t do anything. Mind you there was no one in the restaurant, so it should have been done.This isn’t the first time I’ve ordered something and it wasn’t confirmed by them, but the order was usually still already made before I got there.I definitely will not be going here again. If you have an online order make sure you pay attention to whether it gets confirmed.
Atmosphere: 1
Food: 1
Service: 1
Runmd P.
First time and last time. Order took 45 min. yaki soba was bland. Sushi was ok. Tea was warm not hot. Not worth driving for.
Andy M
Its fancy sushi at its
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Playboy Roll
Claire Sharon
Absolutely TERRIBLE service. Also no music in the restaurant which I found to be awkward. Got seated an hour after our scheduled reservations in the comfy lounge/couch area downstairs. People who walked in for a table after us ate and left before we even got a water. The waiter, who I assume was a manager acting as a waiter, was painfully slow- not checking on us for over 45 minutes. No water refills were given. I had to ask "has it been busy" to get any sort of explanation as to why our table wait was so long, to which she did not apologize, just said yes it was busy. I work in customer services so I understand gets busy. But our waitress provided absolutely terrible and SLOW SLOW SLOW service. Ordered the food which took a while, before she literally disappeared for TWO HOURS. I had to flag down a different waiter for a box, a check, and a pen to sign the check. She finally came back around to collect our plates and asked how everything was. The food was yummy and authentic, but not worth the price for the sizes. There was absolutely no explanation or apology given to us as to why WE waited so long for a table, water, or food. And by the time we left, they were sweeping and trying to close up, as we were one of the last ones there. The hostess was super sweet and doing her best. However, our experience with the waitress "taking care" of us was absolutely terrible. 0/10 won't be coming back ever. If you want to go to a delicious, HELPFUL asian restaurant, go to Maru Sushi and Grill.
Atmosphere: 1
Food: 3
Service: 1
Stacy Wygant
Love the place, the food, and the staff!! Top notch!
getting a little irritated because this is the second week in a row that upon calling the restaurant to place an order, the line is “busy” and says, “the wireless customer you’re trying to call is not available at this time please call again later.” after calling them several times with no luck, i tried ordering online only to find out that all the food delivery services listed on google under the restaurant don’t actually work with Ju, and you can only order through door dash (the very last option at the bottom of the list of services) where the prices are all increased. I eventually drove to the restaurant to place my to go order (keep it mind it was not busy at all inside) and when I asked about their phone lines, the hostess told me they leave the phone on to purposely not accept phone calls, making the line constantly busy (and they showed me the phone that was on and turned down).. This is horrible customer service and super frustrating when trying to order ahead, especially when they only work with ONE food delivery service… i’m bummed and upset because i love their food, but this is a sure fire way to lose customers, Ju.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Playboy Roll
Brody McClellan
Best sushi in gr!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Playboy Roll, Specialty Rolls
Greg Russell
The prices have increased, the cuts of sashimi are far worse than they used to be, and the rolls are small. Spent $95 and had a miserable experience.
Atmosphere: 3
Food: 1
Service: 3
Moon Circles Enchanted Garden
This is a beautiful place, with high quality sushi. The service is excellent. I ordered the Poke bowl, a friend ordered a tower, and two other friends ordered rolls. Everyone was happy. There is plenty of parking too.
This is our go-to sushi spot whenever we visit the Grand Rapids area! Every time we go, we have been so impressed by the food and the staff. 10/10 recommend for any sushi lovers!Kid-friendliness: We brought our toddler along, and the staff did an amazing job accommodating for him and making sure he was happy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Playboy Roll, Specialty Rolls, Spicy Crab Pizza, Pot Stickers
almost empty restaurant, but food took a long, long time. We arrived shortly after 5pm and it wasn’t until 6:25 we finally got our sushi.One roll had some short black facial hair in the roll as well. Rest of the sushi was good enough to ignore the one hairy roll, but likely won’t be back. Speed of service is the only reason.
Atmosphere: 2
Food: 4
Service: 1
Food took FOREVER to get. Was told by our server 3 different times it would only be another 5mins and the reason for the wait is because of the sashimi on our order which was 10 pieces. We went probably 5 years ago and had a way better experience. The place just doesn't look like it's been kept up.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Playboy Roll
I love sushi and Ju is in the top for Grand Rapids in relation to affordability and amazing food. If you enjoy a treat, try the fire mountain or playboy that is delivered on fire for a delicious treat!
Atmosphere: 4
Food: 5
Service: 5
Good food and service. As can be expected with a sushi restaurant, it is on the pricier side.
Terrible customer service. I placed a DoorDash order before 9:30 and it was not done because someone didn’t push the order through all of the way and alert the kitchen. I also called the store to make sure it was done(this isn’t the first time they didn’t push something through for me), but ofcourse no one answered. Walked in and felt like my order wasn’t important and was told the kitchen is closed so we can’t do anything. Mind you there was no one in the restaurant, so it should have been done.This isn’t the first time I’ve ordered something and it wasn’t confirmed by them, but the order was usually still already made before I got there.I definitely will not be going here again. If you have an online order make sure you pay attention to whether it gets confirmed.
Atmosphere: 1
Food: 1
Service: 1
First time and last time. Order took 45 min. yaki soba was bland. Sushi was ok. Tea was warm not hot. Not worth driving for.
Its fancy sushi at its
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Playboy Roll
Absolutely TERRIBLE service. Also no music in the restaurant which I found to be awkward. Got seated an hour after our scheduled reservations in the comfy lounge/couch area downstairs. People who walked in for a table after us ate and left before we even got a water. The waiter, who I assume was a manager acting as a waiter, was painfully slow- not checking on us for over 45 minutes. No water refills were given. I had to ask "has it been busy" to get any sort of explanation as to why our table wait was so long, to which she did not apologize, just said yes it was busy. I work in customer services so I understand gets busy. But our waitress provided absolutely terrible and SLOW SLOW SLOW service. Ordered the food which took a while, before she literally disappeared for TWO HOURS. I had to flag down a different waiter for a box, a check, and a pen to sign the check. She finally came back around to collect our plates and asked how everything was. The food was yummy and authentic, but not worth the price for the sizes. There was absolutely no explanation or apology given to us as to why WE waited so long for a table, water, or food. And by the time we left, they were sweeping and trying to close up, as we were one of the last ones there. The hostess was super sweet and doing her best. However, our experience with the waitress "taking care" of us was absolutely terrible. 0/10 won't be coming back ever. If you want to go to a delicious, HELPFUL asian restaurant, go to Maru Sushi and Grill.
Atmosphere: 1
Food: 3
Service: 1
Love the place, the food, and the staff!! Top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Specialty Rolls
Restaurantji Recommends
getting a little irritated because this is the second week in a row that upon calling the restaurant to place an order, the line is “busy” and says, “the wireless customer you’re trying to call is not available at this time please call again later.” after calling them several times with no luck, i tried ordering online only to find out that all the food delivery services listed on google under the restaurant don’t actually work with Ju, and you can only order through door dash (the very last option at the bottom of the list of services) where the prices are all increased. I eventually drove to the restaurant to place my to go order (keep it mind it was not busy at all inside) and when I asked about their phone lines, the hostess told me they leave the phone on to purposely not accept phone calls, making the line constantly busy (and they showed me the phone that was on and turned down).. This is horrible customer service and super frustrating when trying to order ahead, especially when they only work with ONE food delivery service… i’m bummed and upset because i love their food, but this is a sure fire way to lose customers, Ju.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Playboy Roll
Best sushi in gr!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Playboy Roll, Specialty Rolls
The prices have increased, the cuts of sashimi are far worse than they used to be, and the rolls are small. Spent $95 and had a miserable experience.
Atmosphere: 3
Food: 1
Service: 3
This is a beautiful place, with high quality sushi. The service is excellent. I ordered the Poke bowl, a friend ordered a tower, and two other friends ordered rolls. Everyone was happy. There is plenty of parking too.
Atmosphere: 5
Food: 5
Service: 5
I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Playboy Roll