Tim Hortons

3773 Plainfield Ave NE, Grand Rapids
(616) 747-0446

Recent Reviews

Mary Thompson

Blueberry muffins are amazing! Great coffee too! The staff there is always super friendly!

Food: 5

Service: 5

Crystal H

So I’ve not been to a Tim Hortons in a while simply because I don’t live by one but decided to stop and grab a bite. I asked for a breakfast sandwich and hash brown, when I bit into the hash brown it was hard as heck!! I went right back and complained about it. The young lady told me they typically don’t sell it after breakfast. I completely understand that, but why would you sell it?!? When you placed the hash brown inside the bag you should’ve known or been able to feel that it was extremely hard and knew that it was old! This may seem really petty, and I’m not trying to be petty actually just trying to Make a point. I did go back and they replaced it for me with a different item And I appreciate that, but it’s the principle…

Food: 1

Service: 5

Julie Applegate

Everyone needs time off for the holidays. BUT you did not switch off your signs, the (now we know) automated voice still welcomes us at the drive thru… Very disappointing to loyal customers.

Cathy Peless

Even tho the drive through lane was long, it moves quickly! Always good food and service.

Food: 5

Service: 5

Recommended dishes: Coffee and Donuts

Zane Howie

Hello? Are we ever gonna open the inside here ever again? Customers would love to come inside and use the bathroom or sit down and enjoy, and if u don't have enough staff I don't want to hear it we just got 2 millions migrants that can work and open up your inside here please it's been closed since covid years

Atmosphere: 1

Food: 5

Service: 1

Marissa Swartz

I love the timbits! They have several different size pack options, so you can get some for just yourself or enough to share!

Atmosphere: 5

Food: 5

Service: 5

Echo

As a 3rd gen builder. Having spent 12 years now in commercial HVAC design and engineering. Who ever designed this drive thru, never thought of much. Mic faces traffic. I sat there yelling at the nice worker to order. I've learned, you can tell how much a company cares. By the way they take of the building. Faded paint, and still hasn't addressed the drive thru. Staff was the only good part.

AJ Kamp

The best Tim's location in West Michigan (yes, I've been to all of them). My Farmers Wraps are always hot, made correctly, and served in the cardboard sleeves like they're supposed to be. Drive-through line can get pretty long, but the wraps are worth the wait. The employees are always very friendly and helpful. Truly a wonderful way to start the day.

Atmosphere: 5

Food: 5

Service: 5

Adam White

Tried to walk in the door during normal business hours to find it locked with no posted signs for drive-thru only. Then had to go back because they got my order wrong. Always double check before you drive off.

Charles Tisron

Best coffee I have found anywhere.

Hashim Yare

This is the best Tim Hortons i have ever been to, for some reason their coffee always taste so good and donuts are always fresh and tastes amazing. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Mindy Smith

Best coffee on the planet! Their breakfast sandwiches are fabulous and a pack of Tim bits is always the most! Great service always.Wheelchair accessibility: Wheelchair parking is available

Atmosphere: 5

Food: 5

Service: 5

Bonni Titgemeyer

Sadly disappointing trip. So strange that American Tim Hortons does not have steeped tea and dark roast coffee.

Atmosphere: 2

Food: 3

Service: 2

Brandon Stewart

Maybe its the malfunctioning speaker or the inability to get good help but TWICE lately my “black coffee w one sugar” - which is how I order to ensure no gross creamer - came w one cream instead of sugar. Undrinkable so i get ripped off and have no coffee. This is the most basic function of a tim hortons.

Masen Merchant

10/10! The staff was very nice, the order was hot and tasted excellent!

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