Wingstop

3923 28th St SE, Grand Rapids
(616) 369-9464

Recent Reviews

James Owens

Autumn was amazing customer service was really good and she made sure I left happy

Atmosphere: 4

Food: 5

Service: 4

Carley Smrcina

Izzy was great! I made an error when placing the order and they got it taken care of right away with no issues.

Service: 5

C C

Extremely filthy! Will never go again. Chicken sandwich was kinda hard and rubbery too much sauce as well.

Sean Ryan

"Online ordering only"

Atmosphere: 1

Food: 1

Service: 1

Logan Dunbar

Autumn was a great customer service rep

Atmosphere: 5

Food: 5

Service: 5

Francisco Abreu

Saturday April 13th I came in for a DoorDash and sat out in the lobby for 5 minutes before I was approached by a staff member, the following day Sunday April 14th I walked in at around 6:25 and was approached and greeted by Autumn, a very sweet and compassionate person. We need more people like you autumn thank you for your generality, and generosity! Have a wonderful day!

Atmosphere: 4

Food: 5

Service: 4

kim harris-dievendorf

Ordered the 8 piece Noe in wing combo. Asked no seasoning on the fries , there was seasoning on the fries. The wings were extremely oily and undercooked. I will not be back again. I’ve given this location several chances, just to be dissatisfied every time. Who wants wings soaking in oil.? I sure don’t!

Atmosphere: 2

Food: 1

Service: 2

Sara Zukowski

Best wings in town ....I go in for lunch all the time and the new manager his name is Roy I believe is amazing worker fast and cares about his customers thank you for workers like you and your crew amazing workers .....food was great amazing place to take your family.....thank you wingstop for amazing peole

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Brad Kline

The staff went above and beyond!!! Not only did they deliver amazing wings and gave us fast service they also kept my daughters cell phone safe and waited for us to return the next day to get it. We live over an hour away and it's amazing to see there are still trustworthy people in the world. Thank you!!! GR staff ?

Atmosphere: 5

Food: 5

Service: 5

Brady Hight

The food was fine. The staff was disorganized, more interested in socializing than working and running well behind the estimated times customers were given. The dining room was dirty. The floor was sticky and several tables needed to be cleaned.

Atmosphere: 2

Food: 4

Service: 3

Johnbonyea Bonyea

Place is dirty would not eat there

Alexis S

Ordered food around 10:40 , 11:35 janiah had just dropped food because she had been skipping it when we said we wanted our money back she got an attitude and started talking about less food for me to make everyone else was very helpful except for her nasty attitude. Vanessa was very helpful.

Service: 1

Shay Rae

Salty as heck. I expected it from the dry rub (lemon pepper) but I ordered the “top rated” hot honey. BARELY SWEET!!! salt overpowered everything. Even the sauced wings have a salty soy sauce eminence. Do yourselves a favor, fry your own wings and buy your own sauce in the store for the prices they charge!!!!

Atmosphere: 4

Food: 2

Service: 4

Marcelo Aguilar

The worst Wing Stop I have ever visited. The place is dirty, sodas are always flat, the machines are unsanitary. Wings were too crisp or extra fried we couldn't eat. We spent $42 and when we called corporate, they gave me a $10 coupon. I didn't go to the store but I'm never buying from this place again.

Atmosphere: 1

Food: 1

Service: 3

Michaelia Pinela

Izzy is the best she has great customer service and always makes sure my orders are correct.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: 15 Wings

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