Einstein Bros. Bagels

19341 Mack Ave, Grosse Pointe Woods
(313) 640-9888

Recent Reviews

Lady M. (Lady M.)

Placed a large order on short notice for our Agency and we were accommodated beautifully!!! The manager is a rock star!! Thank you again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Dozen Bagel Box

Charity Lewis

Love this location. My sandwich was soooooo much more than I expected. Definitely found a new customer in me!

Atmosphere: 5

Food: 5

Service: 5

Teemaree

Easter Sunday we wanted bagels and drove over to Einstein. The location was welcoming with easy to access parking on the side and in front. We were greeted warmly by the manager Tom who also made our order. The cashier Andrew was excellent. He was very kind and welcoming but he also went the extra mile with our special almond milk request for our coffees. When our order was ready, Tom walked it over to us and handed it to us instead of just calling out to us or placing it on a counter somewhere. I felt their service was extraordinary and we appreciated it.

Atmosphere: 4

Food: 4

Service: 5

Natalie Paige

Best bagels around

Joseph Adas

While there are a few hard workers, there the cashier/barista could barely stay awake and could have tried to make it seem like he was paying attention, cared or wanted to be there in the slightest.Regular tipping customer who waited 25 minutes for them to NEVER make my coffee and my sandwich to get cold. The whole time i was waiting, one coffee was made and a line of 15 people also trying to get on with their morning. I ended up just walked out unserved and extremely disappointed with the service. If I go back I’ll be tipping in after the service has been rendered or go to a different location.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Texas Brisket Sandwich

me ask

Had the brisket breakfast sandwich it was awesome and the coffee was

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Breakfast Sandwich

Vivian D.

I ordered through the mobile app for some reason they had not received my order but it was well worth the wait!! It was delicious I got a brisket egg bagel sandwich with twice baked potato.

Doug T.

I bought a dozen bagels to bring to the office and I asked if I got cream cheese and they told me yes. When I got to the office and opened the box there was no cream cheese, no cutlery, no napkins. I called and complained they said next time I am in I could pick up my cream cheese. I told them all my coworkers were disappointed and I want a new dozen tomorrow along with cream cheese, cutlery and napkins. They said ok. When I went back the next day they gave me a new dozen and some attitude. Throughout the experience no one ever uttered the word SORRY. I will never go back and I suggest you avoid this bagel store too. More than disappointing.

Darnell Linebarger

the best ? great

Atmosphere: 5

Food: 5

Service: 5

Denny Billings

Always a great

Atmosphere: 5

Food: 5

Service: 5

George Lapastora

Great service, food always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lox and Bagel, Breakfast Sandwich, Applewood Bacon & Cheddar Egg Sandwich, Bacon & Cheddar Brunch Special, Bacon Egg and Cheese Sandwich

Ms. W. Tina Williamson

Awesome staff food is always

Atmosphere: 5

Food: 5

Service: 5

Rosanne

Absolutely love the breakfast bagel sandwich, with Avacado/egg whites/a spread/ I request sausage instead of bacon. You pick the bagel you want the sandwich on! So good! I go off and on to Einstein bagels, but been back every other day since I tried that sandwich!!AND their protein bagel is so good when I’m in a rush!I just wish they had longer hours!

Jesse Medina

Friendly staff. This is my favorite Einstein Bros. Bagels shop in Metro Detroit.

M H

The manager behind the counter is rude and has no idea how to deal with customers or run a restaurant for that matter. I usually ask for black pepper for my nova loxs. They usually don't have it by the counter with the condiments. No big deal. I Just ask for some from the employee behind the counter and they are usually accommodating. Except this morning where the manager was rude and dismissive. She directed me to the counter with the condiments. I checked and found none came back asked again. She replied with a nasty attitude i told you its over there. I told her its not. She came to make sure i was truthful. Then she huffed and puffed. Then she said we don't have any black pepper. While she was standing right in front of a pepper shaker! I asked for some she was being challenging and confrontational. I honestly never heard of a restaurant without black pepper.

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