do I need my senior citizens card to get in line to the deli??? I don't mean to disrespect elderly but i was in line and the lady behind the counter just skips me over two seniors. WTH
Shawn T.
Was here at 11:35pm and the doors are locked. Said they were open until midnight. Poor management!
Jennifer
Bottle return here is bad. Popsicle selection, fantastic. Bakery is pretty good. They have a good meat counter as well.
Derek Jendza
This Kroger has a super polite staff and a great selection.
Clair Renee V.
We like going to the store for a grocery runs. It would be nice though if the deli was open so we could get some sliced meat that we preferred. The checkout lines were no problem.
Stefanie L.
This Kroger is four blocks from my home that is thee only reason I go there. The deli??? FORGET ABOUT IT!! Rudest people work there and they rarely are open anymore. That is probably the best decision they have ever made because they literally will give you pre-sliced salami and label it "Boars Head" & charge you the higher price. Well some people are on to the laziness. It's theft. After I returned my non Boars Head salami nobody cared about the reasoning for my return. NOBODY CARES THERE. It is just too bad that this is it..the best we are going to ever get from that place.. rude and thieves.
Hope R.
First off I've waited for some time to leave a review , but after multiple times with using this Kroger's deli, I must post one. The workers aren't rude but they're not friendly at all, in fact half the time they try to avoid you. Now, keep in mind I'm not speaking on the workers who may be working on an order already, those instances make since for not making eye contact. I applaud the ones who let you know they're already working on an order. However, many times I've been to this Kroger and I will wait a few minutes after the workers have chatted and put their gloves on as slowly as possible until they finally want to ask me what I need. Now I always ask for very thin sliced meat and cheese. And I speak up and annunciate it perfectly yet for some reason the younger girls with the attitude constantly give me super thick sliced meat and cheese. Like it's so thick that it's not even listed on the photo for how thin one wants their meat. This is my sixth time dealing with this exact situation. Maybe I need to be that customer who asks for a manager so I can make an example out of the lazy ones with attitudes. I don't get it, I'm very friendly but this is just uncalled for. You'll find my thick thick salami in the cold salads section because your young lady with her braids in a bun refused to give me thinly sliced salami yesterday. I kept the other meat and cheese because my kids will eat it. It's just sad when you have someone who works in customer service not take pride in their job nor care to listen to the customer's requests.
Stephanie White
Friendly atmosphere, fresh food & produce. A very clean location.
Christine Szabo
No grocery should have metered paid parking.
Steven L.
Our local Kroger has a number of cashiers I like dealing with. The newer hired stock personnel is not very friendly or helpful. The thing that really bothers me is that this store, in the upscale community of Grosse Pointe, has the worst bottle return machines I have seen anywhere. Not only are they dirty and old, they are closed more than they are open. It makes me very angry with the store to pack up the bags of returns and get to the door, just to find out the area is closed.
This is about the 20th complaint I've lodged about this store I've sent pictures and emails but it just keeps getting better. I just left the store and was checked out by Janice a woman so rude, so unfriendly towards the people in line, but the minute the bag and girl walked up she started talking to her and ignored us. You need new employees! Most of the people you have working there are garbage and are treating the customers like crap I just watched your deli counter people get in an argument with a customer, what happened to the customer is always right. You have a girl named Marcy who is fantastic and a young man named Max who is great and I'm sure there's a few others that are really good employees and nice people but a majority of the people you've hired are just horrible rude and nasty and if I were to guess I'd probably say a little racist. I've lived in this area my whole life and have been shopping here since it was a farmer jacks and you have managed to make it worse
MacKenzie G.
My family and I have shopped at this Kroger almost two decades and have yet to be let down. They always have everything we need and are always eager to aid us in all of our needs. The staff is incredibly kind and the store is very clean. Never disappoints
Brian Clark
You are the best. Don’t go changing.
Jeremy Austin
Selling out of date items, wife purchased taco shells that were out of date by a month, and were busted up. She sent Kroger a message but has yet to hear back. They used to be a good place to shop, now they aren’t worth walking through the door.
Stacy Walker
I'VE SHOPPED AT KROGERS FOR YEARS! I ALWAYS FIND WHAT I'M LOOKING FOR AT THIS STORE. I LOVE IT!
do I need my senior citizens card to get in line to the deli??? I don't mean to disrespect elderly but i was in line and the lady behind the counter just skips me over two seniors. WTH
Was here at 11:35pm and the doors are locked. Said they were open until midnight. Poor management!
Bottle return here is bad. Popsicle selection, fantastic. Bakery is pretty good. They have a good meat counter as well.
This Kroger has a super polite staff and a great selection.
We like going to the store for a grocery runs. It would be nice though if the deli was open so we could get some sliced meat that we preferred. The checkout lines were no problem.
This Kroger is four blocks from my home that is thee only reason I go there. The deli??? FORGET ABOUT IT!! Rudest people work there and they rarely are open anymore. That is probably the best decision they have ever made because they literally will give you pre-sliced salami and label it "Boars Head" & charge you the higher price. Well some people are on to the laziness. It's theft. After I returned my non Boars Head salami nobody cared about the reasoning for my return. NOBODY CARES THERE. It is just too bad that this is it..the best we are going to ever get from that place.. rude and thieves.
First off I've waited for some time to leave a review , but after multiple times with using this Kroger's deli, I must post one. The workers aren't rude but they're not friendly at all, in fact half the time they try to avoid you. Now, keep in mind I'm not speaking on the workers who may be working on an order already, those instances make since for not making eye contact. I applaud the ones who let you know they're already working on an order. However, many times I've been to this Kroger and I will wait a few minutes after the workers have chatted and put their gloves on as slowly as possible until they finally want to ask me what I need. Now I always ask for very thin sliced meat and cheese. And I speak up and annunciate it perfectly yet for some reason the younger girls with the attitude constantly give me super thick sliced meat and cheese. Like it's so thick that it's not even listed on the photo for how thin one wants their meat. This is my sixth time dealing with this exact situation. Maybe I need to be that customer who asks for a manager so I can make an example out of the lazy ones with attitudes. I don't get it, I'm very friendly but this is just uncalled for. You'll find my thick thick salami in the cold salads section because your young lady with her braids in a bun refused to give me thinly sliced salami yesterday. I kept the other meat and cheese because my kids will eat it. It's just sad when you have someone who works in customer service not take pride in their job nor care to listen to the customer's requests.
Friendly atmosphere, fresh food & produce. A very clean location.
No grocery should have metered paid parking.
Our local Kroger has a number of cashiers I like dealing with. The newer hired stock personnel is not very friendly or helpful. The thing that really bothers me is that this store, in the upscale community of Grosse Pointe, has the worst bottle return machines I have seen anywhere. Not only are they dirty and old, they are closed more than they are open. It makes me very angry with the store to pack up the bags of returns and get to the door, just to find out the area is closed.
Restaurantji Recommends
This is about the 20th complaint I've lodged about this store I've sent pictures and emails but it just keeps getting better. I just left the store and was checked out by Janice a woman so rude, so unfriendly towards the people in line, but the minute the bag and girl walked up she started talking to her and ignored us. You need new employees! Most of the people you have working there are garbage and are treating the customers like crap I just watched your deli counter people get in an argument with a customer, what happened to the customer is always right. You have a girl named Marcy who is fantastic and a young man named Max who is great and I'm sure there's a few others that are really good employees and nice people but a majority of the people you've hired are just horrible rude and nasty and if I were to guess I'd probably say a little racist. I've lived in this area my whole life and have been shopping here since it was a farmer jacks and you have managed to make it worse
My family and I have shopped at this Kroger almost two decades and have yet to be let down. They always have everything we need and are always eager to aid us in all of our needs. The staff is incredibly kind and the store is very clean. Never disappoints
You are the best. Don’t go changing.
Selling out of date items, wife purchased taco shells that were out of date by a month, and were busted up. She sent Kroger a message but has yet to hear back. They used to be a good place to shop, now they aren’t worth walking through the door.
I'VE SHOPPED AT KROGERS FOR YEARS! I ALWAYS FIND WHAT I'M LOOKING FOR AT THIS STORE. I LOVE IT!