First time coming to this bigby and we had to wait for 15 minutes for two drinks, the line was a bit long so we were being patient. They tried giving us two different orders that were not ours, and then still gave two completely wrong drinks. We ended up just taking them because we were tired of waiting. They really need to have better management and pay attention to orders.
Service: 1
Mason Carlisle
I go pretty frequently and get a very specific drink, rarely do I order anything else and it's always made perfectly and quickly, today I added a toasted cheese ciabata and it was maybe the best thing I've eaten this year? I wish they were twice the size so I wouldn't be wanting another right now but I liked it enough I'm making a review when I go here like 3x a week and never have before. Seemed like they might have been training someone AND I was the jerk that added to my order AT the window and they still had it out to me quickly. The flavor was fantastic but always the best service at Biggby ?
Atmosphere: 3
Food: 5
Service: 5
Daxx Lemmon
I have been to every biggby in Lenawee county and the south eastern Michigan. This Biggby is the best, the workers truly embody PERK. I would jump in front of a moving train if it meant saving the Hudson biggby staff.
Atmosphere: 5
Food: 5
Service: 5
Danny Nguyen (YouRokkMySoxx)
Iced matcha latte needs more scoops of matchaOther than that the workers are
Atmosphere: 4
Food: 2
Service: 4
Bobbi Jo Black
Speed of service is Atrocious. Don’t come here unless you have at least 45 min to wait. That’s when it’s not busy
BethAnn Hyatt
Great customer service! We were traveling from out of state looking for a bit more substantial breakfast offering than other fast food nearby. Drive thru was fast, and they found us a coupon to use. Will plan to stop in whenever we travel in the area!
Kaitlyn Johnson
This place started off great when it first opened, service was a little slow but definitely not as slow as it is now I never get what I order something is always wrong no matter how many times I come through. The managing is horrible, they get drinks wrong over and over and fail to fix their mistakes. Will never come here again. Kayla has given me multiple rude remarks over her own faults.
Kayla Moll
The workers are so nice they recommend amazing drinks their although the manager is a bit rude I really recommend they get a new one
Autumn VW
I LOVE the Hudson Biggby team! The workers they have currently are super nice and you get what you order with great taste and customer service! They all seem to get along and work together as a team. Its always very clean and organized and I love that they remind you if it's free shot Friday or other deals or specials. Well worth the little wait to get your custom beverage. Highly recommend!!
Susan Ghent
As it was a great place, till they got clicky and wont work the ppl we love to serve us. First Manger left and it went down hill fast under the new one. All my friends are very bummed to not see the good sevice and smiles from employees they wont work.Sadly ppl will stop going. Sorry friends.
First time coming to this bigby and we had to wait for 15 minutes for two drinks, the line was a bit long so we were being patient. They tried giving us two different orders that were not ours, and then still gave two completely wrong drinks. We ended up just taking them because we were tired of waiting. They really need to have better management and pay attention to orders.
Service: 1
I go pretty frequently and get a very specific drink, rarely do I order anything else and it's always made perfectly and quickly, today I added a toasted cheese ciabata and it was maybe the best thing I've eaten this year? I wish they were twice the size so I wouldn't be wanting another right now but I liked it enough I'm making a review when I go here like 3x a week and never have before. Seemed like they might have been training someone AND I was the jerk that added to my order AT the window and they still had it out to me quickly. The flavor was fantastic but always the best service at Biggby ?
Atmosphere: 3
Food: 5
Service: 5
I have been to every biggby in Lenawee county and the south eastern Michigan. This Biggby is the best, the workers truly embody PERK. I would jump in front of a moving train if it meant saving the Hudson biggby staff.
Atmosphere: 5
Food: 5
Service: 5
Iced matcha latte needs more scoops of matchaOther than that the workers are
Atmosphere: 4
Food: 2
Service: 4
Speed of service is Atrocious. Don’t come here unless you have at least 45 min to wait. That’s when it’s not busy
Great customer service! We were traveling from out of state looking for a bit more substantial breakfast offering than other fast food nearby. Drive thru was fast, and they found us a coupon to use. Will plan to stop in whenever we travel in the area!
This place started off great when it first opened, service was a little slow but definitely not as slow as it is now I never get what I order something is always wrong no matter how many times I come through. The managing is horrible, they get drinks wrong over and over and fail to fix their mistakes. Will never come here again. Kayla has given me multiple rude remarks over her own faults.
The workers are so nice they recommend amazing drinks their although the manager is a bit rude I really recommend they get a new one
I LOVE the Hudson Biggby team! The workers they have currently are super nice and you get what you order with great taste and customer service! They all seem to get along and work together as a team. Its always very clean and organized and I love that they remind you if it's free shot Friday or other deals or specials. Well worth the little wait to get your custom beverage. Highly recommend!!
As it was a great place, till they got clicky and wont work the ppl we love to serve us. First Manger left and it went down hill fast under the new one. All my friends are very bummed to not see the good sevice and smiles from employees they wont work.Sadly ppl will stop going. Sorry friends.
Restaurantji Recommends
So glad they put this in Hudson Market Hpuse. Great service.
Staff was super nice but I waited 45 minutes for 2 drinks with 2 cars ahead of me. Don’t go if there’s any kind of line lol
Very slow service, incomplete menu...not as good as hillsdale