Potbelly

1608 N W Ave, Jackson
(517) 945-5505

Recent Reviews

McKensy Hoskins

This was my first time visiting this location. I ordered here for my lunch break and the service was amazing. They were quick and got me my food as soon as possible! The staff was friendly and attentive! I will definitely be coming back :) Thank you for it all!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac & Cheese with Mushrooms, Potbelly Whole Pickle, Meatball Sandwich

Pamela Hill

Great sandwiches !! Lovec the Oreo

Atmosphere: 5

Food: 5

Service: 5

Mark Covel

The staff struggled a bit (new people), but the service and food were both excellent.

Jeremy C

Had their Farmhouse salad. It was fairly decent and a good portion. The bacon was a bit too chewy (sort of like chewing beef jerky).I did not try anything else here.

Atmosphere: 5

Food: 4

Service: 5

Lauren Wisniewski

Olivia at the drive thru was SO nice! Thank you :)Wait was a little longer than usual. I don’t mind (others might want to know though)

Atmosphere: 4

Food: 4

Service: 4

Gradient Beats

They better start changing their ways?Or changing their

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pot Pie Soup

Jason Dubya

Two visits in a row, 2023 soggy and cold, way too much mustard.

Atmosphere: 3

Food: 1

Service: 3

william murphy

They have a large selection of soups, salads and sandwiches. That all taste good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mediterranean

Mrmopage

The macaroni and cheese is served lukewarm. I asked if they could warm it up in a microwave and they do not have one.

Atmosphere: 5

Food: 2

Service: 3

James Berry

Great sandwiches.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Pot Pie Soup, Italian

E T

The food is delicious, but they always fulfill my order wrong. Staff are friendly and the app is very easy to use.

Atmosphere: 4

Food: 1

Service: 2

Dominique Elmore

Foods pretty good, a lot better than subway. Can't say much to anything else, only been here a couple time they ask for review so. Parking spots available. Dine in and eat out also available. Their soda were out when ate here last. Kid and family friend too, nice and safe

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Chicken Pot Pie Soup

J Vapensky

Ordered ahead thru app to pick up last Sunday evening. Arrived at our pick up time & our order was ready to go (picked up in restaurant).Ordered three sandwiches & have to say that we’ve had a lot of Potbelly sandwiches & they can vary greatly. These were made really well! Full sandwiches with the perfect mix of ingredients.Our visit absolutely met our expectations!

Atmosphere: 5

Food: 5

Service: 5

charles stevens

Good food, horrible courtesy from employees.

Atmosphere: 2

Food: 5

Service: 1

Sarah BW

Having lived for years in the Chicago area I am very familiar with this franchise. Tonight I ordered a ‘skinny wreck’ and couldn’t have been more disappointed! This tiny sandwich didn’t even resemble what was a very popular item that I had purchased many times before! What a joke ??‍♀️ expensive with nothing on it! A complete rip off! The soup I ordered was good but in a tiny container for $4.50 ! Really? This combo is a ‘recipe’ to never return and really is a shame because this is a good franchise.

Food: 1

Service: 5

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