Steak 'n Shake

2655 Airport Rd, Jackson
(517) 841-9390

Recent Reviews

Rachel Wyatt

Great service and food every time I've eaten at this location. Drive thru and dining room experiences were both pleasant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frisco Melt, Fries, Cheese Fries

William Letts

This place is ok. The food is ok. The workers all look super depressed they are all filthy (their aprons)You have to scan a bar code to get your drinks. That's kinda crazy. Are they that tight on money that they have customers scan bar codes to get their drinks?

Atmosphere: 4

Food: 4

Service: 4

Kelly Johnson

Massively over salted. Order was wrong. Unpleasant staff. Never again

J K

Best banana shakes in

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak and Shake, Onion Rings, Fries

BL00DB0URNE Xbox

Can't get an order right to save their lives. Then proceed to argue with u when u go inside and make seem like it's your fault. Family favorite gone to shat.

York Kitamoto

I ordered the Classic Strawberry Shake. It was quite large in size, but it was delicious as expected. The retro posters inside the store also have a nice atmosphere.

Jordan Frederick

Tell me you’re Broke and about to go out of Business without actually telling me. I am Belly laughing that these clowns are only allowing one free refill. Unbelievably cheap and ridiculous. Definitely won’t be back. WHAT. A JOKE! ?

Atmosphere: 1

Food: 1

charlie sloan

Rude people working here especially the blonde!!!

Dianna Kay

Delicious! Garlic Cheeseburger Amazing! Nutella Shake Fabulous! And it was Happy Hour, so shake was half price!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Shake, Nutella, Cheeseburger

Miriam Anysia Biller

I like the atmosphere, however, the food was greasier than heck (like dripping all over the place greasy) and I ordered lettuce tomato and pickle with no onions and received loads of onions. I couldn’t eat it, onions make me sick to my stomach. The shake was good and they had everything completed before I arrived, as I had ordered it for pick up.

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: Steak and Shake, Fries, Cheeseburger

Andrew Sobush

My go to is the Wisconsin buttery w/ 4 patties, extra cheese, toppings made as greasy as possible. It's my one cheat meal. That's how I've always imagined how fast food cheeseburgers in my mind. Despite the weird reactions to my special request, yall never disappoint. Thank you ???? 10/10

Atmosphere: 5

Food: 5

Service: 5

Rachel Culver

After sitting in the drive through for 12 minutes someone finally answered the speak. No line, 2 cars in the parking lot. Earlier in the day they said they had to wait 10 minutes to take an order. How do they keep business

PierceNovemeber

Like other reviews this is not the place nor the atmosphere to dine in it’s rather depressing and just makes me sick to see people lose jobs over these do it yourself kiosks, no wonder no one is ever in here and a lot of older folks have a difficult time using kiosks, it’s good to see company’s like this lose business, there food is way overpriced for the money, DQ is right across the street go there !!!

Atmosphere: 1

Food: 3

Service: 1

Fred Zech

Good family dining place. Steak burger and fries good.Kid-friendliness: Clean, bright place

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Steak and Shake, Fries

Barb Hoey

My daughter and I stopped in for a lunch while out running errands. The kiosk ordering system was easy to use. Miss ordering from a person though.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Steak Burger, Steak and Shake, Single

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