Consistently rude and disrespectful staff, constantly out of something. They forget to give entire orders, pieces of the order, or sauce every time without fail like that’s what earns them their 12 an hour. Wish I could leave 0.
Atmosphere: 1
Food: 1
Service: 1
Evan Bergman
Shouldn’t take 20 minutes to get 6 tacos. Also shouldn’t watch cars pull in the drive though n leave BEFOFE you
Atmosphere: 1
Food: 1
Service: 1
David Rockwell
Adjusting a very old one star review to say this place has made some very strong moves forward. Note in my bag last two times I stopped in saying the new ownership is really trying to get things right.Food was incredibly fresh, wait times were VERY reduced. If you added this location to your list of "do not go" like I did, it's time for a revisit.
Atmosphere: 5
Food: 5
Service: 5
Lou A Kasprzycki
Gotta enjoy taco
Atmosphere: 5
Food: 5
Service: 5
Kitty o
The hiring manager Kristen doesn't have the decency to call you back don't apply here unless u want her co worker to tell u that maybe she just doesn't think ur qualified. Lord not qualified to make a damn taco
Placed an order through the app, was waiting patiently. Waited for 10 min after arriving and there was no update, no asking anything. This place has no sense of customer service, at all.
Adrianna Lhuillier
Rude people the lady misheard us about 5 times and because of that she forgot to turn of her mic and was saying nasty things about me and my
Atmosphere: 1
Food: 1
Service: 1
Jessie Tallent
Manager on duty was quite rude. Employee asked what my frozen drink was so I told him it was a large and she spoke up rudly and said that is a large even though I didn't question the size he was making. Was kinda put off watching the employee smoking their vape in the door way with the manager right there not correcting them for it.
Atmosphere: 1
Food: 2
Service: 1
Jonathan Francilo
The district manager for these locations deserves to be fired. Prices are hiked up over other locations and far fewer menu items are offered. The greed is disgusting in a time when prices for food keep going up and people are having a hard enough time getting by. Traverse City A TOURIST TOWN has cheaper prices.
For the last five times that I've ordered from this place whether it be in person pick up from the drive through or doordash they mess everything up in our damn order I don't think there's been one order that I've gotten right in a long time and it's ridiculous. When we tried to call to have them get us the items that we missed all we got was oh you ordered from the app we don't deal with the app. Didn't offer to refund us or just have somebody else order the items we needed and have them doordash to us or anything they just told us we don't deal with it sucks to be you.
Atmosphere: 3
Food: 2
Service: 1
Beverly HaynesLove
Always love the food!
Atmosphere: 5
Food: 5
Service: 5
Mary Ufford
Very poor customer service and management..shouldn't have to stand there for 15 minutes to get noticed. Also heard employee cussing at someone. I suggest going
Atmosphere: 1
Food: 1
Service: 1
Dianne Jacobs
This what fast food. Getting expensive. I wanted chicken burrito but chicken wasn't ready. Kinda disappointed.Need to offer more choices for a value menu due to inflation rise. It would be appreciated.
Atmosphere: 3
Food: 4
Service: 3
Erica Joy
Love the little note I got with my order.It’s great to see management at a fast food joint actually care about the accuracy.PS: the food was HOT!
Consistently rude and disrespectful staff, constantly out of something. They forget to give entire orders, pieces of the order, or sauce every time without fail like that’s what earns them their 12 an hour. Wish I could leave 0.
Atmosphere: 1
Food: 1
Service: 1
Shouldn’t take 20 minutes to get 6 tacos. Also shouldn’t watch cars pull in the drive though n leave BEFOFE you
Atmosphere: 1
Food: 1
Service: 1
Adjusting a very old one star review to say this place has made some very strong moves forward. Note in my bag last two times I stopped in saying the new ownership is really trying to get things right.Food was incredibly fresh, wait times were VERY reduced. If you added this location to your list of "do not go" like I did, it's time for a revisit.
Atmosphere: 5
Food: 5
Service: 5
Gotta enjoy taco
Atmosphere: 5
Food: 5
Service: 5
The hiring manager Kristen doesn't have the decency to call you back don't apply here unless u want her co worker to tell u that maybe she just doesn't think ur qualified. Lord not qualified to make a damn taco
Atmosphere: 1
Food: 3
Service: 1
Great food cheap prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Gordita Crunch, Cinnamon Twists, Double Decker Taco, Bean Burrito, Ground Beef Burrito, Steak, Quesarito, Breakfast Soft Taco, Steak Quesadilla, Nachos, Quesadilla, Chicken Quesadilla, Grilled Cheese Burrito
Placed an order through the app, was waiting patiently. Waited for 10 min after arriving and there was no update, no asking anything. This place has no sense of customer service, at all.
Rude people the lady misheard us about 5 times and because of that she forgot to turn of her mic and was saying nasty things about me and my
Atmosphere: 1
Food: 1
Service: 1
Manager on duty was quite rude. Employee asked what my frozen drink was so I told him it was a large and she spoke up rudly and said that is a large even though I didn't question the size he was making. Was kinda put off watching the employee smoking their vape in the door way with the manager right there not correcting them for it.
Atmosphere: 1
Food: 2
Service: 1
The district manager for these locations deserves to be fired. Prices are hiked up over other locations and far fewer menu items are offered. The greed is disgusting in a time when prices for food keep going up and people are having a hard enough time getting by. Traverse City A TOURIST TOWN has cheaper prices.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
For the last five times that I've ordered from this place whether it be in person pick up from the drive through or doordash they mess everything up in our damn order I don't think there's been one order that I've gotten right in a long time and it's ridiculous. When we tried to call to have them get us the items that we missed all we got was oh you ordered from the app we don't deal with the app. Didn't offer to refund us or just have somebody else order the items we needed and have them doordash to us or anything they just told us we don't deal with it sucks to be you.
Atmosphere: 3
Food: 2
Service: 1
Always love the food!
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service and management..shouldn't have to stand there for 15 minutes to get noticed. Also heard employee cussing at someone. I suggest going
Atmosphere: 1
Food: 1
Service: 1
This what fast food. Getting expensive. I wanted chicken burrito but chicken wasn't ready. Kinda disappointed.Need to offer more choices for a value menu due to inflation rise. It would be appreciated.
Atmosphere: 3
Food: 4
Service: 3
Love the little note I got with my order.It’s great to see management at a fast food joint actually care about the accuracy.PS: the food was HOT!