Jimmy John's

3606 S Sprinkle Rd, Kalamazoo
(269) 775-1590

Recent Reviews

Karl Horcher

Ironically, spent 20 minutes at the drive thru, with one car ahead of me, and with both of us ordering one sandwich. It wasn’t busy at all inside either. Freaky

Atmosphere: 2

Food: 4

Service: 1

Chell Ski

No meat on my sub.

Atmosphere: 2

Food: 1

Service: 5

Moulder 4Life

this place is the go-to when buying food for meetings

Atmosphere: 5

Food: 5

Service: 5

Mark E

I like Jimmy John's. They are clean, quick, friendly and dare I say often actually close to fun to visit. But sometimes delivery is warranted due to circumstances. They have been adding a $3 delivery fee for some time. And that's okay. Delivery people should be paid well. Except apparently they aren't. After being asked for a tip from the most recent delivery driver I questioned him about the delivery fee. Turns out that the person doing the actual delivery isn't getting that money. So I wonder who is? On top of that there is now an additional "service charge" of $2 added to delivery orders. What? Where is this going? Not to the delivery person apparently. So Jimmy John's has priced me out. Not worth it anymore. Shame because I do like Jimmy John's.

Food: 5

Service: 5

Ben Boggs

On 4/17/23, I had the last straw with this franchise. They are often bad at communicating, but due to convenience, they are our local Jimmy John's. I haven't ever really reviewed them because until now, it's just been average service. The food is good... When you get it. READ ON!Today, I ordered 2 subs: one a giant (cut in half) and the other a regular sized sub. Expecting 3 sandwiches, I only received 2. When I called the store, I was greeted with a "hold" on the phone. When I advised of my issue, I was asked to hold again. I spoke to the manager there today, I wish I could recall her name, and she advised that she personally made my food, so there's no way anything would be missing. I asked if the delivery driver maybe dropped it. She advised that was also not the case. Now at am impasse, I asked her if she thought in the time it hit my door, if she thought it was reasonable that someone came down and took only one sandwich. She replied she would hope not and offered a credit for future useI declined. I'm going to dispute the charge with my bank. I do not want to ever have to do service at this location again

Crystal Ellis

Abbi is the best!! She always makes my food perfect and has the most perfect smile!!! 10/10 recommend!!!!

Kyle Jennings

Don't order delivery on the app they will call and tell you you have to come pick it up.

Conner Sackett

Best service in town! Great place to stop for lunch.

jericho m.

Andrew the General Manager was very patient and helpful with me as we both tried figuring out why my rewards wasn't working. Best subs in town!

amanda pugh

Sprinkle Rd location is rarely open. They close at 3pm and not open at all on weekends. At least stay open during dinner hours during the week and close at 3pm on weekends.

Troy Zawacke

Always the best sandwich ? in town! They always keep the line moving quickly. I usually go thru the drive thru. The line can be very long, but somehow they quickly get you your sub. Great place with lots of local locations. Check it out!

Jimi Hendrix

It's a shame that I live 3 miles away and can't get delivery.

Kaylei S.

always closed at random times. closed for lunch. closed for dinner. love jimmy johns but this location can't seem to keep consistent with regular business hours.

Wes Salisbury

The prices don't match the meal, should be able to get more for what they charge. However I did get my food pretty fast.

Matthew Baker

Always good sandwiches, nice people. Love the Jimmy peppers

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