Stopped in around 5 p.m. They did not have the item I wanted as it had sold out.. The young Manager, however, was kind enough to provide me with a free food item, for my inconvenience, he said. Wow! How Nice! The manager of the Wendy's on Gull could take a few lessons from this young man. Thank you so much! With quality service like this I will be back.
Atmosphere: 5
Food: 5
Service: 5
Kirk Keeley
Very fast and accurate service!
Atmosphere: 5
Food: 5
Service: 5
Lexi J
This location is always friendly, patient, timely, and willing to fix your order if necessary. This is my favorite location in Kalamazoo.
The double stack has 390 calories, lots of protein and they allow you to add lettuce and tomato for free. I ate one of these every day for a year with water for lunch and lost 10 pounds eating delicious food.
Atmosphere: 3
Food: 5
Service: 3
Alex Behling
Excellent service. Twice now. I'm poor and got equal treatment as if I wasn't. Nothing was missing at all from my order, and that happens alot other places. Staff very friendly & accommodating. You'd be lucky to get this service at some of these other spots. I had sea salt packets pepper packets, and extra napkins and bbq and ranch to hook up my burgs just like I asked for. Impeccable service ! ??
Atmosphere: 5
Food: 5
Service: 5
Joseph Lach
Ordered a $7.16 meal, cashier charged be $9.65 because she rang up a different customer’s order for me. Asked for my $2 and she said “you’ll still get your food.” I asked for the manager, and in response, she started complaining out loud right in front of my face. Cashier handed me $2 without the rest of my change and waved me along the drive through with a hand motion. Where is the customer service?Went there again today and ordered the same thing (crispy chicken buggy bag). This time it was $8 and the chicken sandwich came with cheese on it, and bacon and tomato. What kind of chicken sandwich has cheese? This is not what I ordered. And I guess you never know how much you’ll pay for the same meal. Spin a wheel.
Service: 1
Caleb Learman
Associates regularly turn people away if you come within an hour of closing.
Atmosphere: 1
Food: 4
Service: 1
Moses Bigaruka
Love all you need
muttbob
Decent fast food.
Atmosphere: 4
Food: 4
Service: 4
Carla Lemon
For being a fast food place and a busy time of year, they did a great job.
Ada was super unfriendly. I asked for a drInk carrier for 3 drinks and a frosty. She gave a mean face and shut the window doors. Then she asked me to pull up, I asked if she would give me frosty then. She said yes. But after waiting a while she came out with food and no frosty. So I asked her about frosty and she just turned around. Brought out frosty a while later. Not going back. Absolutely ? awful.
Atmosphere: 1
Food: 1
Service: 1
jason
Drive thru was smooth and fast. They were accurate with my special gluten free order holding the bun.
Atmosphere: 5
Food: 5
Service: 5
natasha madison
Okay we went through the drive thru. We were rushed from the get go then told to wait like 2 second after them asking to take the order. Fine right. The adittude was unnecessary. The food was smashed like they put their whole weight on the sandwich. They were cold ontop of. The fries had no salt. They shoved 3 bags that were barely held by the guy at the window. And I asked if the straw was in the bag. No response just sigh and grabbed 5 straws.... it was just 2 drinks how hard is it to grab just 2. The sweet tea was not sweet it tasted rotten and water down. This is the worst service I have had. The only good thing was the gentleman that was the first window. He was polite and kind
Atmosphere: 1
Food: 1
Service: 1
Allen Huston
As always, Wendy's crew at this location delivers great service and great food preparation. They meet you with a smile.
Atmosphere: 2
Food: 5
Service: 5
Ross Argue
Stopped in for a pumpkin smoothie. The girl working the counter was very friendly and
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Chili, Strawberry Frosty
Stopped in around 5 p.m. They did not have the item I wanted as it had sold out.. The young Manager, however, was kind enough to provide me with a free food item, for my inconvenience, he said. Wow! How Nice! The manager of the Wendy's on Gull could take a few lessons from this young man. Thank you so much! With quality service like this I will be back.
Atmosphere: 5
Food: 5
Service: 5
Very fast and accurate service!
Atmosphere: 5
Food: 5
Service: 5
This location is always friendly, patient, timely, and willing to fix your order if necessary. This is my favorite location in Kalamazoo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Pomegranate Lemonade, Dave's Triple Cheeseburger Combo
The double stack has 390 calories, lots of protein and they allow you to add lettuce and tomato for free. I ate one of these every day for a year with water for lunch and lost 10 pounds eating delicious food.
Atmosphere: 3
Food: 5
Service: 3
Excellent service. Twice now. I'm poor and got equal treatment as if I wasn't. Nothing was missing at all from my order, and that happens alot other places. Staff very friendly & accommodating. You'd be lucky to get this service at some of these other spots. I had sea salt packets pepper packets, and extra napkins and bbq and ranch to hook up my burgs just like I asked for. Impeccable service ! ??
Atmosphere: 5
Food: 5
Service: 5
Ordered a $7.16 meal, cashier charged be $9.65 because she rang up a different customer’s order for me. Asked for my $2 and she said “you’ll still get your food.” I asked for the manager, and in response, she started complaining out loud right in front of my face. Cashier handed me $2 without the rest of my change and waved me along the drive through with a hand motion. Where is the customer service?Went there again today and ordered the same thing (crispy chicken buggy bag). This time it was $8 and the chicken sandwich came with cheese on it, and bacon and tomato. What kind of chicken sandwich has cheese? This is not what I ordered. And I guess you never know how much you’ll pay for the same meal. Spin a wheel.
Service: 1
Associates regularly turn people away if you come within an hour of closing.
Atmosphere: 1
Food: 4
Service: 1
Love all you need
Decent fast food.
Atmosphere: 4
Food: 4
Service: 4
For being a fast food place and a busy time of year, they did a great job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries
Restaurantji Recommends
Ada was super unfriendly. I asked for a drInk carrier for 3 drinks and a frosty. She gave a mean face and shut the window doors. Then she asked me to pull up, I asked if she would give me frosty then. She said yes. But after waiting a while she came out with food and no frosty. So I asked her about frosty and she just turned around. Brought out frosty a while later. Not going back. Absolutely ? awful.
Atmosphere: 1
Food: 1
Service: 1
Drive thru was smooth and fast. They were accurate with my special gluten free order holding the bun.
Atmosphere: 5
Food: 5
Service: 5
Okay we went through the drive thru. We were rushed from the get go then told to wait like 2 second after them asking to take the order. Fine right. The adittude was unnecessary. The food was smashed like they put their whole weight on the sandwich. They were cold ontop of. The fries had no salt. They shoved 3 bags that were barely held by the guy at the window. And I asked if the straw was in the bag. No response just sigh and grabbed 5 straws.... it was just 2 drinks how hard is it to grab just 2. The sweet tea was not sweet it tasted rotten and water down. This is the worst service I have had. The only good thing was the gentleman that was the first window. He was polite and kind
Atmosphere: 1
Food: 1
Service: 1
As always, Wendy's crew at this location delivers great service and great food preparation. They meet you with a smile.
Atmosphere: 2
Food: 5
Service: 5
Stopped in for a pumpkin smoothie. The girl working the counter was very friendly and
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S French Fries, Chili, Strawberry Frosty