Disappointed to find my drink was 90% ice after my 45 min drive home this is what my cup looks like. I won't be paying $15 for a meal with 4oz of drink.I was giving this location another shot-this time my food was hot but the fries weren't quite fresh
Atmosphere: 3
Food: 3
Service: 3
Andrea Rawson
Food was good, when I ordered my sandwich and asked for extra mayo I was told that I would have to put my own mayo on my sandwich because they were out in the kitchen (which is fine no big deal) but when we pulled up to pay at the window the girl was very rude and slammed the window in our face as we were asking her a question, so she zip the window back open and said let me guess now you want ketchup! We said no we were asking you a question and before we could finish saying that she slammed the window shut again and walked away!!
Atmosphere: 5
Food: 5
Service: 1
Andrew Draper
Ordered 3 beef and cheddar and a large lemonade....it cost $23.
Atmosphere: 3
Food: 5
Service: 3
Matt Mckelvie
The employee working the drive thru window on 2/21/24 was amazing!
Atmosphere: 5
Food: 5
Service: 5
Lisa Coggins
We went in was second in line several waiting for food and manager came to counter never acknowledged anyone waiting for several minutes so we left along with 4 other groups of people waiting. Very poor management!
Service: 1
Meaghan McCaslin
I wish I would have gotten the gentleman's name working the drive through window tonight. He had the cutest southern accent. He provided the best customer service we have ever received hands down. You had better give him a raise before another company swoops him up. Thanks for making our night!
Atmosphere: 5
Food: 5
Service: 5
Rick Barrett
Arby's of Kalkaska was very nice! Their dining room was open, and it is set up rather nicely. The staff was nice and helpful, our order was pretty quick. Not everyone wants their food to go or eat in their car. Finding a Arby's with an open dining room was great!!Parking: It's winter and you expect snowy weather, the lot was manageable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Denise Barkley
30 minutes to
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Arby's Signature Sandwiches
Mike Rouleau
The amount of Mac and cheese bits In a order is not worth the money . Same as the milkshake.
Food: 3
Service: 5
Josh Turner
The manager is always helpful and professional seems to be in a good mood every time I stop in for lunch
Currently extremely sick with food poisoning after eating here on 12/31/23 watch out you don’t want this trust
Atmosphere: 2
Food: 1
Service: 3
Christine Bishop
Normally it's fine. Today girl with green hair was extremely rude. Didn't even order.
Atmosphere: 1
Service: 1
John Deeter
Ruben was dry and not grilled. Soft bread - not a Ruben!
Atmosphere: 4
Food: 1
Service: 2
Kim Herrick
Great food, service was a lil slow but not terrible. We ate inside. Had the 1/2 lb roast beef sandwich, jalapeño poppers, boneless wings, and a turkey wrap, all very good. 22 degrees outside, so it was nice to sit by the fireplace.
Atmosphere: 5
Food: 5
Service: 3
Patience Bushey
My fiancé and I had Poor customer service, And cold food. Employee's do not know how to make a customer have a good experience.
Disappointed to find my drink was 90% ice after my 45 min drive home this is what my cup looks like. I won't be paying $15 for a meal with 4oz of drink.I was giving this location another shot-this time my food was hot but the fries weren't quite fresh
Atmosphere: 3
Food: 3
Service: 3
Food was good, when I ordered my sandwich and asked for extra mayo I was told that I would have to put my own mayo on my sandwich because they were out in the kitchen (which is fine no big deal) but when we pulled up to pay at the window the girl was very rude and slammed the window in our face as we were asking her a question, so she zip the window back open and said let me guess now you want ketchup! We said no we were asking you a question and before we could finish saying that she slammed the window shut again and walked away!!
Atmosphere: 5
Food: 5
Service: 1
Ordered 3 beef and cheddar and a large lemonade....it cost $23.
Atmosphere: 3
Food: 5
Service: 3
The employee working the drive thru window on 2/21/24 was amazing!
Atmosphere: 5
Food: 5
Service: 5
We went in was second in line several waiting for food and manager came to counter never acknowledged anyone waiting for several minutes so we left along with 4 other groups of people waiting. Very poor management!
Service: 1
I wish I would have gotten the gentleman's name working the drive through window tonight. He had the cutest southern accent. He provided the best customer service we have ever received hands down. You had better give him a raise before another company swoops him up. Thanks for making our night!
Atmosphere: 5
Food: 5
Service: 5
Arby's of Kalkaska was very nice! Their dining room was open, and it is set up rather nicely. The staff was nice and helpful, our order was pretty quick. Not everyone wants their food to go or eat in their car. Finding a Arby's with an open dining room was great!!Parking: It's winter and you expect snowy weather, the lot was manageable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
30 minutes to
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Arby's Signature Sandwiches
The amount of Mac and cheese bits In a order is not worth the money . Same as the milkshake.
Food: 3
Service: 5
The manager is always helpful and professional seems to be in a good mood every time I stop in for lunch
Restaurantji Recommends
Currently extremely sick with food poisoning after eating here on 12/31/23 watch out you don’t want this trust
Atmosphere: 2
Food: 1
Service: 3
Normally it's fine. Today girl with green hair was extremely rude. Didn't even order.
Atmosphere: 1
Service: 1
Ruben was dry and not grilled. Soft bread - not a Ruben!
Atmosphere: 4
Food: 1
Service: 2
Great food, service was a lil slow but not terrible. We ate inside. Had the 1/2 lb roast beef sandwich, jalapeño poppers, boneless wings, and a turkey wrap, all very good. 22 degrees outside, so it was nice to sit by the fireplace.
Atmosphere: 5
Food: 5
Service: 3
My fiancé and I had Poor customer service, And cold food. Employee's do not know how to make a customer have a good experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Arby's Signature Sandwiches, Curly Fries, Crispy Chicken Sandwich and Chicken Sliders