Place my order online for delivery, and the pasta bowl they brought was the wrong one. When I called the store I was hung up on 4 times, Instead of offering to correct the order. This is the most unprofessional pizza place ever. I have had wrong orders from them 2 other times and treated as if I had made the mistake. Unbelievable!!! This employee should be fired, because he clearly doesn't have good customer service skills.
I order my pizza at 6.35pm. I received my pizza at 8pm, it's cold & they will not give me a coupon for a free pizza or bread sticks, plus to get a fresh one I would have to return myself. This will be the last time I order from you. I will seek a new place that will have better customer service.
Stephenie Wilburn
I ordered pizza delivery around 6:30pm tonight and it took 90 minutes to arrive. When it did arrive, it was cold and the driver, Jacob seemed intoxicated. We called the location and all we were offered was to take the pizza back to them for a remake. If I had the ability to take the pizza back I would have just ordered pick up in the first place. They did not offer a coupon or credit at all. The woman we spoke to on the phone was short with us and when we asked for a manager, they simply said there’s nothing they could do. We will not do business with them again and go to a competitor after usually ordering a couple times a month. Dominos customer service needs to do better!
Atmosphere: 1
Food: 1
Service: 1
Bernard Strayer
It was nasty
Atmosphere: 1
Food: 1
Service: 1
Robert Richmond
Got the wrong pizza delivered. Have to return the mistake and wait 30 minutes for the correct order to arrive. I would even just pay for the extra but instead I got points in the app that I have to use soon or I lose them. Not a good process overall. Edit -The new pizza showed up and instead of bringing it to the house they left it on the hood of my truck.
Atmosphere: 1
Food: 1
Service: 1
Joshua Townsend
I ordered food and everything got delivered overcooked and when I called they just hang up the phone such customer service hungry howies at least fixes their mess up and answers the
Atmosphere: 5
Food: 1
Service: 5
Riviera Smith
Just got home and found out from my husband we short an order of parm bites. Called twice, got hung up on. Idk if they let someone order from the window, but one car in the pickup window for 20 minutes (we're the car behind them and they were already when we got there) and have a whole line of cars behind us (at least 4, but I couldn't see behind the building).Ridiculously more managing or staff
Tookie Johns
I didn't receive an item from my order. Called a few times yet they told me they had to place orders yet the driver is already on the way. Tajah delivered to my house a few times always nice with a big beautiful smile! She made sure I received my missing item as soon as the call ended! Thank you Tajah & Domino's staff!
Atmosphere: 4
Food: 4
Service: 5
Candice Berlin
The only positive thing I can say it seemed clean inside the building. Poor customer service. Poor food presentation. Long wait time. Over priced for this product in my area. Overall value Poor.
Zero stars needs to be an option.Absolutely RUDE, unprofessional female employee (evidently the manager) who had the AUDACITY to address my daughter "what do you want?!" (Common sense would be to pick upor place an order since your ignorant staff apparently dont realize theyre working in food service!) When she went in to pick up our order that said was ready on the tracker and in fact was not. First pizza was burnt and had to literally wait for them to make the 2nd pizza which ended up undercooked.Absolutely filed a complaint with Corporate and will be doing the same with BBB.GET YOUR EMPLOYEES UNDER CONTROL!!!
Jordan Cleveland
Single worst, most unprofessional, condescending, rude, and out-right disrespectful staff I have ever encountered at (quite literally) any restaurant ever. If you want to be treated like absolute garbage and eat sub-par food, by all means, order from this location.
Atmosphere: 1
Food: 1
Service: 1
Robin McGrath
This location's Pizza is NEVER made with fresh ingredients. I can taste the bread, cheese and pepperoni are going bad. Dominos... starting throwing away old ingredients instead of serving them to people. This is disgusting!
Wendy Williamson
It took over an hour to get 2 simple pizzas. They weren't even cut when they arrived. When I called to ask about the status, the person had no ability to communicate the issue. You need to pay people better so you get better people. I will not be patronizing you again.
Food: 4
Service: 2
Jared Fournier
The best Domino's PizzaA prime example of how a Domino's Pizza should be cooked and should
Place my order online for delivery, and the pasta bowl they brought was the wrong one. When I called the store I was hung up on 4 times, Instead of offering to correct the order. This is the most unprofessional pizza place ever. I have had wrong orders from them 2 other times and treated as if I had made the mistake. Unbelievable!!! This employee should be fired, because he clearly doesn't have good customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Great staff at the Cedar street restaurant..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choco Lava Cake, Pepperoni Pizza
I order my pizza at 6.35pm. I received my pizza at 8pm, it's cold & they will not give me a coupon for a free pizza or bread sticks, plus to get a fresh one I would have to return myself. This will be the last time I order from you. I will seek a new place that will have better customer service.
I ordered pizza delivery around 6:30pm tonight and it took 90 minutes to arrive. When it did arrive, it was cold and the driver, Jacob seemed intoxicated. We called the location and all we were offered was to take the pizza back to them for a remake. If I had the ability to take the pizza back I would have just ordered pick up in the first place. They did not offer a coupon or credit at all. The woman we spoke to on the phone was short with us and when we asked for a manager, they simply said there’s nothing they could do. We will not do business with them again and go to a competitor after usually ordering a couple times a month. Dominos customer service needs to do better!
Atmosphere: 1
Food: 1
Service: 1
It was nasty
Atmosphere: 1
Food: 1
Service: 1
Got the wrong pizza delivered. Have to return the mistake and wait 30 minutes for the correct order to arrive. I would even just pay for the extra but instead I got points in the app that I have to use soon or I lose them. Not a good process overall. Edit -The new pizza showed up and instead of bringing it to the house they left it on the hood of my truck.
Atmosphere: 1
Food: 1
Service: 1
I ordered food and everything got delivered overcooked and when I called they just hang up the phone such customer service hungry howies at least fixes their mess up and answers the
Atmosphere: 5
Food: 1
Service: 5
Just got home and found out from my husband we short an order of parm bites. Called twice, got hung up on. Idk if they let someone order from the window, but one car in the pickup window for 20 minutes (we're the car behind them and they were already when we got there) and have a whole line of cars behind us (at least 4, but I couldn't see behind the building).Ridiculously more managing or staff
I didn't receive an item from my order. Called a few times yet they told me they had to place orders yet the driver is already on the way. Tajah delivered to my house a few times always nice with a big beautiful smile! She made sure I received my missing item as soon as the call ended! Thank you Tajah & Domino's staff!
Atmosphere: 4
Food: 4
Service: 5
The only positive thing I can say it seemed clean inside the building. Poor customer service. Poor food presentation. Long wait time. Over priced for this product in my area. Overall value Poor.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Zero stars needs to be an option.Absolutely RUDE, unprofessional female employee (evidently the manager) who had the AUDACITY to address my daughter "what do you want?!" (Common sense would be to pick upor place an order since your ignorant staff apparently dont realize theyre working in food service!) When she went in to pick up our order that said was ready on the tracker and in fact was not. First pizza was burnt and had to literally wait for them to make the 2nd pizza which ended up undercooked.Absolutely filed a complaint with Corporate and will be doing the same with BBB.GET YOUR EMPLOYEES UNDER CONTROL!!!
Single worst, most unprofessional, condescending, rude, and out-right disrespectful staff I have ever encountered at (quite literally) any restaurant ever. If you want to be treated like absolute garbage and eat sub-par food, by all means, order from this location.
Atmosphere: 1
Food: 1
Service: 1
This location's Pizza is NEVER made with fresh ingredients. I can taste the bread, cheese and pepperoni are going bad. Dominos... starting throwing away old ingredients instead of serving them to people. This is disgusting!
It took over an hour to get 2 simple pizzas. They weren't even cut when they arrived. When I called to ask about the status, the person had no ability to communicate the issue. You need to pay people better so you get better people. I will not be patronizing you again.
Food: 4
Service: 2
The best Domino's PizzaA prime example of how a Domino's Pizza should be cooked and should
Atmosphere: 5
Food: 5
Service: 5