Subway

6200 S Pennsylvania Ave, Lansing
(517) 708-0177

Recent Reviews

Jessica Chau

Came in on 2/17 @ 7:53pm and the lady who made my sandwich really had something wrong with her. I deal with a lot of rude people all the time but she was one of the worst. She clearly didn't want to be there and her attitude and the way she threw down my bread was so disgusting. The guy behind me had the same treatment. We both treated her with kindness and patience but she seemed not to care. The owner really needs to address this. Everyone has an off day but this was wild behavior.

Service: 1

carlis0411

Got my food at 12pm. Team member named "M.L" was really aggressive with food and customers. Banging stuff around and slamming stuff back into place. She was clearly stressed or annoyed with customers, but thats not an excuse to be rude and throw a tantrum.

Atmosphere: 1

Food: 5

Service: 2

Amy Johnson-Ingram

The large, angry woman with dark hair working the counter at 9:15 am on 11/18 was extremely rude for no reason. Honestly I wouldn't have even cared, but then she was cruelly rude to my mentally disabled brother. She is a very sick woman. When I confronted her at the end of the transaction, she yelled at me that she was not rude (all the reviews here prove she is wrong). I had to calmly explain to her that my perspective existed outside of herself, and was different. She was screeching 'the customer is always right' at me and my brother as I walked away from her, my poor brother still trying to thank her because he didn't realize how cruel she was being to him. Some people aren't even suitable for customer service, and it's really a shame this angry, sick, unhappy individual wakes up every single day of her life and chooses to go to her job at Subway - where she does a terrible job and is completely inept and can't manage basic communication.

Atmosphere: 1

Food: 1

Service: 1

The Dan

Bad costumer

Atmosphere: 1

Food: 1

Service: 1

Justin

Honestly wish I could do lower than one star, every time I’ve been there they have been rude and have been the least sanitary subway I’ve been to. I would recommend not even wasting your time here.

Atmosphere: 1

Food: 1

Service: 1

Milan

Such rude women working in meijer S

Atmosphere: 1

Food: 4

Service: 1

silverspoon gaming

The lady was rude as hell as soon as we walked up . I asked if they were open and she sarcastically said "no I'm just standing here for the hell of it " we tried to laugh it off but the attitude just kept coming. She asked what we wanted and rolled her eyes everything we'd tell her we couldn't hear what she was saying cuz she was speaking so quietly . My card declined even tho I had the money on my card and my pregnant wife made the comment it's probably just the machine and the lady ringing us up looked at my wife rolled her eyes and said" it's been working all day sooo... ". Sibwe tried it two more times and it wouldn't work so my wife told the lady it probably wasn't working because of the attitude she had and that maybe she shouldn't work in customer service if she didn't like it . And the lady rolled her eyes at my wide and yelled at my wife that she WAS going to give it to us for free but since my wife said something about her attitude that we could forget about it . And was blah blah blahing my wife everything she'd try to say something so we just left . We will be calling corporate and she will be losing her job because from the reviews we see we aren't the only ones complaining about that so called "manager "and her attitude and distain for her job .

Atmosphere: 1

Service: 1

Karen Struble

This subway needs different help!! Everytime the lady working has an attitude. Slamming stuff around, rude. There were flies flying in the food. Walked up to get in line behind another customer. No worker to be seen. The lady in front of us called for help. She was slamming stuff around. We stood in line for quite awhile. Then the worker whispered she would be with me in a minute. They need more help! Especially when there is ppl in line waiting to order and you have to wait for her to make online orders first. That she printed after we had already been standing there.

Atmosphere: 1

Food: 1

Service: 1

Teresa Anderson

Today when ordering subs the girl waiting on me was extremely rude and even snapped at me for no reason. Halfway through the process I almost canceled my order because of her behavior. I've never felt like this at any establishment. I've been in customer service for 20+ years and either you need to retrain her or plan on losing money from customers who will not come back.

Tony Scott

Your sign says you close at 10pm I came at 9:30 a the girl said it was closed a said it very rude!! If you close earlier then you should change your signs I’ve never had a problem with getting food after 9. It’s not like my family was going to sit in the lobby an eat. Not the first time I had a issue within the week always waiting the worker never to be found

Atmosphere: 1

Food: 1

Service: 1

Trish Spann

Went there only to have the employee put two pieces of meat on the sandwich I said something and was totally ignored by the woman. Making it will not goback there again wads a total waist of my money and

Atmosphere: 1

Food: 2

Service: 1

ALIESHA WITH PASSION

Check on your employees, she rushes customers and even cussed in front of my children. Check your employees! No family deserves to be treated like that when paying money.

Atmosphere: 2

Food: 4

Service: 1

Lanie Kell

Ordered 2 sandwiches. The wrong one was toasted, one ordered with onions but both had onions on them. One was supposed to have spinach but lettuce was on both of them instead. Supposed to be more pickles and black olives on one but hardly any on it. I know she was busy and in a hurry but still should have made sure the sandwiches were made correctly. Probably won’t order from here again.

Food: 1

Service: 3

Dustin Haytt

Was rushed about my sub didnt ask if i wanted it toasted just went ahead and did it lady gave a attitude to for no reason then as she was cutting the bread mubble under her breath never had a problem till this time

Tanja Calhoun

Great and fast service. Alex was super friendly and helpful!

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