Sandwiches at Jimmy John’s have always been great and this time was no exception. I have eaten at many different locations. But the one in Lapeer this morning stood out from all the others. They were friendly, helpful, and seemed enthusiastic about serving their customers. I usually don’t write reviews (good or bad) but my experience this morning inspired me to say something. Keep up the good work. I will go out of my way to visit your establishment in the future.
Atmosphere: 5
Food: 5
Service: 5
Steve O
Awful. Pathetic. Workers not accountable. Manager same. My order was not right. Only offered some remuneration. Not what I requested. Accountability. Denied
Denny Williams
So first I want to say I like Jimmy John's sandwiches. My issue is that I order a sandwich and ask for extra Jimmy peppers which are from the "freebies" column on their customize sandwich and I either get non or like today get 3 on each half of my sandwich. I've even had a driver tell me once that the manager says they sell hats of them if I want extra. Extra is an option on your website! We also ask for napkins and never get any. I guess I'm giving up and will just go to Subway where I can have a many Peppers as I want. It makes no sense, but they really are protective of their peppers.
Atmosphere: 5
Food: 3
Service: 2
Michael Nashef
This JJ breaks the record for the freak SLOW sandwich making. Food was good, the place is clean but man slow like a snail.
Atmosphere: 3
Food: 5
Service: 1
Brandy Parks
You only offer provolone for your sandwiches and it's the one cheese I hate. Do you really not allow people to get any other cheese on their sandwiches? She said the other cheeses are for special specific sandwiches and you only offer provolone. Eww. Guess I'll stick to Subway. If you offered just one other cheese you could have a lot more customers
Atmosphere: 1
Food: 1
Service: 1
J Ruby
Very disappointed in the quality of food. In the past JJ was great! Freshness, quality and quantity always surpassed the competition. My sandwich today was sad. I ordered the #12 for the avocado and it didn’t even have enough on it to taste it? Please do better?
Food: 1
Service: 2
Kyle Tank
These guys rock. Great customer service and the food quality is consistent every time!
Atmosphere: 5
Food: 5
Service: 5
Robert Zavitz
Clean, fast, efficient, great flavor.
Atmosphere: 5
Food: 5
Service: 5
Patricia Smith
Their wraps are delicious!!! I really hope they keep them.
Atmosphere: 5
Food: 5
Service: 5
ticketNo713
I went the other day and I forgot to leave a review. I have a SEVERE gluten allergy. It makes me immensely sick if my food is exposed at all. Everyone at this location is so well trained and so caring I am able to eat here. They are super careful and smart about making my order. And I cannot express how grateful I am. The food is always amazing. My husband always loves his food too. Thank you guys.Vegetarian options: I mean. It's your sandwich get what you want on it.Parking: Plenty of spots it's never been an issue.Dietary restrictions: I have a gluten allergy and I've never been exposed to cross contamination.
Bummed that I made a wasted 20 minute trip and they were already closed although according to their hours posted, they should have still been open. But door was locked and staff was very visible.
Richard Boelk
Had an experience where I needed the assistance of the store management. Rest assured at this location they will take care of you and do the right thing. They have won my patronage for life based on customer service. Food was delicious as expected from Jimmy Johns
Isabelle E
Not only freaky fast but also has excellent food and service! Ingredients are always fresh and sandwiches are made with care and precision. Staff is extremely friendly and helpful! 5/5
Kristen Benson
Just order a #6 veggie I got a just cheese on it no lettuce what you consider lettuce..... they told me lettuce short sorry you can't put that much lettuce on sandwich when it a veggie.
Travis Carney
My favorite place to get a sub sandwich. Fast and accurate on the order, always!!
Sandwiches at Jimmy John’s have always been great and this time was no exception. I have eaten at many different locations. But the one in Lapeer this morning stood out from all the others. They were friendly, helpful, and seemed enthusiastic about serving their customers. I usually don’t write reviews (good or bad) but my experience this morning inspired me to say something. Keep up the good work. I will go out of my way to visit your establishment in the future.
Atmosphere: 5
Food: 5
Service: 5
Awful. Pathetic. Workers not accountable. Manager same. My order was not right. Only offered some remuneration. Not what I requested. Accountability. Denied
So first I want to say I like Jimmy John's sandwiches. My issue is that I order a sandwich and ask for extra Jimmy peppers which are from the "freebies" column on their customize sandwich and I either get non or like today get 3 on each half of my sandwich. I've even had a driver tell me once that the manager says they sell hats of them if I want extra. Extra is an option on your website! We also ask for napkins and never get any. I guess I'm giving up and will just go to Subway where I can have a many Peppers as I want. It makes no sense, but they really are protective of their peppers.
Atmosphere: 5
Food: 3
Service: 2
This JJ breaks the record for the freak SLOW sandwich making. Food was good, the place is clean but man slow like a snail.
Atmosphere: 3
Food: 5
Service: 1
You only offer provolone for your sandwiches and it's the one cheese I hate. Do you really not allow people to get any other cheese on their sandwiches? She said the other cheeses are for special specific sandwiches and you only offer provolone. Eww. Guess I'll stick to Subway. If you offered just one other cheese you could have a lot more customers
Atmosphere: 1
Food: 1
Service: 1
Very disappointed in the quality of food. In the past JJ was great! Freshness, quality and quantity always surpassed the competition. My sandwich today was sad. I ordered the #12 for the avocado and it didn’t even have enough on it to taste it? Please do better?
Food: 1
Service: 2
These guys rock. Great customer service and the food quality is consistent every time!
Atmosphere: 5
Food: 5
Service: 5
Clean, fast, efficient, great flavor.
Atmosphere: 5
Food: 5
Service: 5
Their wraps are delicious!!! I really hope they keep them.
Atmosphere: 5
Food: 5
Service: 5
I went the other day and I forgot to leave a review. I have a SEVERE gluten allergy. It makes me immensely sick if my food is exposed at all. Everyone at this location is so well trained and so caring I am able to eat here. They are super careful and smart about making my order. And I cannot express how grateful I am. The food is always amazing. My husband always loves his food too. Thank you guys.Vegetarian options: I mean. It's your sandwich get what you want on it.Parking: Plenty of spots it's never been an issue.Dietary restrictions: I have a gluten allergy and I've never been exposed to cross contamination.
Restaurantji Recommends
Bummed that I made a wasted 20 minute trip and they were already closed although according to their hours posted, they should have still been open. But door was locked and staff was very visible.
Had an experience where I needed the assistance of the store management. Rest assured at this location they will take care of you and do the right thing. They have won my patronage for life based on customer service. Food was delicious as expected from Jimmy Johns
Not only freaky fast but also has excellent food and service! Ingredients are always fresh and sandwiches are made with care and precision. Staff is extremely friendly and helpful! 5/5
Just order a #6 veggie I got a just cheese on it no lettuce what you consider lettuce..... they told me lettuce short sorry you can't put that much lettuce on sandwich when it a veggie.
My favorite place to get a sub sandwich. Fast and accurate on the order, always!!
Atmosphere: 4
Food: 5
Service: 5