I'm not sure exactly what happened to this restaurant, but it's different, and it's lame. We had to seat ourselves because no greeter ever came out to seat us. Our food was average, I ordered chicken quesadillas, and she ordered chicken tender pre-sauce in honey barbecue. Our server was a very friendly and funny lady. I just don't think I'd be going back none too soon.
Atmosphere: 3
Food: 3
Service: 3
Melinda Angrish
The garlic parmesan wings was super hot which I couldn't understand why when it's just garlic, butter, cheese with all drums and the slider was cold with hard buns. People was getting up an walking out this place but when we walked in it looked empty for a Friday night that was the first sign. It's not the same drinks watered down and food was trouble. Worker was working with no cover on long hair around food. I won't be back
Atmosphere: 1
Food: 1
Service: 3
Loso Sanatana
I don't mind a long waiting time for food, but when I wait over 20 min and the food is cold, that is when I'm mad and that was the issue here.. another issue was my wife mozzarella sticks were very overcooked like literally taste burnt,we let the waitress know,she proceeded to get a manager for our complaint.. manager comes out tell us the they are on a timer,and this is just how they come..so I said well sir we were just here 2 days prior and they weren't like this I said it could be on a timer but that doesn't mean the cook took them off when the timer went off but to me they just taste like they were cooked in dirty grease..my fries were cold and taste the same way he tells me they just changed the grease so it's not that..he goes to make us more and bring them back the same exact way ..with his thumb in the plate.and he definitely wasn't the cleanest looking person him or the waitress,I worked at chili's for years and I know thats not the way the food should be cooked,major disappointment waste of money, zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
David Campbell
I try to respect the beliefs of others but the waitress at this particular restaurant didn't seem to believe in refills.. also brought out the wrong food ( twice ) then brought it out with the wrong sides....then proceeded to tell my daughter (9) that she had ordered the wrong thing. The staff was incredibly nice and the experience was good all except for our waitress (Toya)
Atmosphere: 4
Food: 3
Service: 1
ERIS JOHNSON
Matty was our waitress she did an exceptional job revisit the one in Westland on Ford Road she was the best waitress ever we really loved her she deserves a promotion she has skills and knowing what the customer wants and needs very wonderful young lady
Atmosphere: 4
Food: 4
Service: 5
Linda Klimek
Just wish they'd not allow children in. Their very loud, fussy, they scream, through food. Really ruins my evening out.
I placed an order for curbside pickup. I waited for and no one ever came. I went in the inside and had to wait another 20 minutes. When I finally got my food it was barely in food in the container. I gave the lady back the order and asked for a refund. I noticed people working in the kitchen had long hair but no nets. The lady working takeout kept asking people in the kitchen about certain meals. But it seemed everyone was playing around in the kitchen ignoring her. I won’t return here. The service is terrible. I’m waiting on my refund.
Food: 1
Service: 1
Jordan Dunning
Called and was told we would have a 5 to 7 minute wait. Arrived a few minutes later, and there were a total of 14 customers inside the restaurant. Waited at the front for about 10 minutes to be greeted, And I was told by who I assume is the manager, that they are cleaning up and had a 30 to 40 minute wait. With only 14 people in the restaurant! I will most likely not come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Ashia Moore
Excellent service!
Lauren Michele
Walked in before dinner hour, and there were hardly any tables filled but it still took about ten minutes to be seated. Once we were seated, it took about another ten minutes for our server to even greet us. I ordered a margarita with my meal and my drink sat at the bar for a long time due to my server not being observant. Once my chicken bacon ranch quesadillas came to the table, I discovered there was barely anything in my quesadilla..it was just breading. Very disappointed with the experience and will not be back.
My spouse and I sat at the bar, we have been to this location multiple times and I have to say thanks to Jaida, this is one of the best experiences we’ve had here!!
Atmosphere: 5
Food: 5
Service: 5
Lawrence Taylor
Service was terrible. I had to wait 20 mins. past the time given to me, and then the food was cold. I was short change from my refund. This is the second time. I will never go to this Chilli's again.
Melissa Armstrong
Is this a joke? Chipotle chicken bowl combo via DoorDash came with: no SOUP/SIDE, no greens, no avocado, no salsa, no pico de gallo, no ranch. Also no napkins or straws for my drinks. What on earth are you doing. Pictured is my entire meal: INCREDIBLY salty, leathery old rice and a couple pieces of yesterday’s chicken.I’ve never gotten *amazing* food from the location I have ordered from previously, but it is at least fresh food, and amazingly…they include the listed ingredients! Skip this Chili’s and keep driving to the one on Southfield.It’s like I ordered dinner on Wish. But worse.
Paul Thomas
Orderd baby back ribs.Tasted like they were cooked a couple days ago and microwaved for me. not very tender. Skin was dried out. I can cook better. and that is not saying much.
Atmosphere: 3
Food: 2
Service: 5
Jaime Eldred
Our server was great, the service was great, the food was amazing and hit the spot for lunch.
I'm not sure exactly what happened to this restaurant, but it's different, and it's lame. We had to seat ourselves because no greeter ever came out to seat us. Our food was average, I ordered chicken quesadillas, and she ordered chicken tender pre-sauce in honey barbecue. Our server was a very friendly and funny lady. I just don't think I'd be going back none too soon.
Atmosphere: 3
Food: 3
Service: 3
The garlic parmesan wings was super hot which I couldn't understand why when it's just garlic, butter, cheese with all drums and the slider was cold with hard buns. People was getting up an walking out this place but when we walked in it looked empty for a Friday night that was the first sign. It's not the same drinks watered down and food was trouble. Worker was working with no cover on long hair around food. I won't be back
Atmosphere: 1
Food: 1
Service: 3
I don't mind a long waiting time for food, but when I wait over 20 min and the food is cold, that is when I'm mad and that was the issue here.. another issue was my wife mozzarella sticks were very overcooked like literally taste burnt,we let the waitress know,she proceeded to get a manager for our complaint.. manager comes out tell us the they are on a timer,and this is just how they come..so I said well sir we were just here 2 days prior and they weren't like this I said it could be on a timer but that doesn't mean the cook took them off when the timer went off but to me they just taste like they were cooked in dirty grease..my fries were cold and taste the same way he tells me they just changed the grease so it's not that..he goes to make us more and bring them back the same exact way ..with his thumb in the plate.and he definitely wasn't the cleanest looking person him or the waitress,I worked at chili's for years and I know thats not the way the food should be cooked,major disappointment waste of money, zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
I try to respect the beliefs of others but the waitress at this particular restaurant didn't seem to believe in refills.. also brought out the wrong food ( twice ) then brought it out with the wrong sides....then proceeded to tell my daughter (9) that she had ordered the wrong thing. The staff was incredibly nice and the experience was good all except for our waitress (Toya)
Atmosphere: 4
Food: 3
Service: 1
Matty was our waitress she did an exceptional job revisit the one in Westland on Ford Road she was the best waitress ever we really loved her she deserves a promotion she has skills and knowing what the customer wants and needs very wonderful young lady
Atmosphere: 4
Food: 4
Service: 5
Just wish they'd not allow children in. Their very loud, fussy, they scream, through food. Really ruins my evening out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sides, Loaded Baked Potato Soup, Southwestern Eggrolls, French Fries, Cajun Chicken, Southwest Egg Rolls, Burger, Triple Dipper, Fries
I placed an order for curbside pickup. I waited for and no one ever came. I went in the inside and had to wait another 20 minutes. When I finally got my food it was barely in food in the container. I gave the lady back the order and asked for a refund. I noticed people working in the kitchen had long hair but no nets. The lady working takeout kept asking people in the kitchen about certain meals. But it seemed everyone was playing around in the kitchen ignoring her. I won’t return here. The service is terrible. I’m waiting on my refund.
Food: 1
Service: 1
Called and was told we would have a 5 to 7 minute wait. Arrived a few minutes later, and there were a total of 14 customers inside the restaurant. Waited at the front for about 10 minutes to be greeted, And I was told by who I assume is the manager, that they are cleaning up and had a 30 to 40 minute wait. With only 14 people in the restaurant! I will most likely not come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Excellent service!
Walked in before dinner hour, and there were hardly any tables filled but it still took about ten minutes to be seated. Once we were seated, it took about another ten minutes for our server to even greet us. I ordered a margarita with my meal and my drink sat at the bar for a long time due to my server not being observant. Once my chicken bacon ranch quesadillas came to the table, I discovered there was barely anything in my quesadilla..it was just breading. Very disappointed with the experience and will not be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My spouse and I sat at the bar, we have been to this location multiple times and I have to say thanks to Jaida, this is one of the best experiences we’ve had here!!
Atmosphere: 5
Food: 5
Service: 5
Service was terrible. I had to wait 20 mins. past the time given to me, and then the food was cold. I was short change from my refund. This is the second time. I will never go to this Chilli's again.
Is this a joke? Chipotle chicken bowl combo via DoorDash came with: no SOUP/SIDE, no greens, no avocado, no salsa, no pico de gallo, no ranch. Also no napkins or straws for my drinks. What on earth are you doing. Pictured is my entire meal: INCREDIBLY salty, leathery old rice and a couple pieces of yesterday’s chicken.I’ve never gotten *amazing* food from the location I have ordered from previously, but it is at least fresh food, and amazingly…they include the listed ingredients! Skip this Chili’s and keep driving to the one on Southfield.It’s like I ordered dinner on Wish. But worse.
Orderd baby back ribs.Tasted like they were cooked a couple days ago and microwaved for me. not very tender. Skin was dried out. I can cook better. and that is not saying much.
Atmosphere: 3
Food: 2
Service: 5
Our server was great, the service was great, the food was amazing and hit the spot for lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato Soup, Fries