Normally good pizza at good value. However I have been tricked two times here. I came for the pepperoni crazy puffs and put in an online order with a specific time period to pick up. My order was not ready after waiting past the designated time. I told the person in charge and they said that my order was in the oven. I had noticed that other pepperoni crazy puff boxes we're sitting in the portal pickup. Four minutes later my order was ready and put in the portal. When I got home it was clear that it was not freshly made as they were not even lukewarm and they had just given me pepperoni crazy puffs that had already been sitting in the portal. I live very close to the Middlebelt Livonia store and usually when I get my pizza home it is piping hot. Unfortunately this is not the first time I was given old product after ordering online and picking up in the portal. If you order from the portal you have to check all the time to make sure that they're actually giving you fresh product!
Atmosphere: 2
Food: 2
Service: 2
MaTesha Tilley
I placed an order online before this location opened for the day. The pickup time was for 11:30 am, as this is my lunch break. I fight traffic on Middlebelt Rd to go pickup my order and return to work, only to get back to work and find out the order is made completely incorrect. It was not what I ordered at all. I then called back to speak to a manager only to find out that the only way to correct their screwup is to further inconvenience me. At this time, my lunch is now over and I have not had anything to eat, because the items have pork on it and I do not eat pork. The alleged manager is refusing to refund my money and stating that I must bring it back for them to remake it. Well my lunch is over, so me bringing it back is not an option. Then I'm told I can bring it back after I get off. Do you think that's all I have time for is to be inconvenience for something you all made incorrectly from the start. He did not offer to take my name or number so I could return at a later date to have this issue addressed. He never acknowledge that this would be an inconvenience to me to have to make two trips for something that should have been made correctly the first time. You all had one job and didn't do that correctly, so why am I being inconvenienced for your mistake. I will not be returning to this location. I will definitely inform everyone I know not to go to this location. I will be sure to have them to inform their friends not to go to this location as well. This is unacceptable, I do not recommend this location to anyone. The pictures attached clearly show what I ordered verses what I received. UNACCEPTABLE!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Anita James
This is the way pizza should taste. It was even good 2 days later. They cooked it perfectly.
Food: 5
Steven Cheung
Today (March 14, 2024) | went in person to order a Hot N Ready pizza, crazy bread, and some buffalo wings. It was busy as there was a line to the door of customers. I placed my order and went to sit down. The person that took my order told me the wait would be around 15-20 minutes. I placed the order at 6:15pm and waited until 6:35 before getting up and going to the front counter to check on my order.At this point, the line was long and reaching the door again. I waited until the person that was now working the register to finish helping a customer before I asked about my order. Rather than asking what I needed help with or saying she'll be right with me, she immediately said, "You need to get in line and wait your turn before I will help you. You see there's a line of customers waiting here." I tried to explain to her I had already placed my order with another person that was now helping in the back, but she kept cutting me off. She eventually asked for my name to look for the order and said it wasn't ready yet and go sit back down. I had never felt so embarrassed and rudely treated before at a restaurant. I waited another 15 minutes before going back up to the counter to check on my order which has taken close to 40 minutes at this point.I finally received my order and left, but I will never be going back. The lady accused me of cutting the line, I think her name was Trish, was very rude and unprofessional. After I sat back down again to wait for my order, I could over hear her complaining about working at two different locations of Little Caesars and not getting enough hours. Her coworkers were trying hard to focus, help customers, and get orders ready but she clearly was not helping.Stay away from this location as the service is horrendous and the Hot N Ready was not hot. It's by far the worst location I've ever been.
Atmosphere: 1
Food: 1
Service: 1
Micah Burden
Rude manger and horrible
Atmosphere: 1
Food: 2
Service: 1
Jennifer Tislerics
The self-checkout system is super easy to use. Pizza was ready when promised and delicious.
Food: 5
Simjae Holman-Rayos
Mid tier pizza. Really only get it for nostalgic purposes. Crazy bread is always delicious though.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Crazy Bread
Gina Rosas (GR21212)
This is the best Little Caesars in the area, they still have salads available and other things that other Little Caesars in the area don't offer, I live in the area and I don't even go to the ones in Redford because, Redford stores looks like they need the health department, this store is run really nice, it's really clean and my food was wonderful.Vegetarian options: Veggie pizza and salads.Parking: It's a small mall, it's pretty much quick in and out, it's not hard to find a spot, get in and get out.Kid-friendliness: Pizza is always kid friendly.Wheelchair accessibility: The doors are wide enough for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Crazy Bread, Caesar Wings
Cold food. Email said order was ready w cashier and not portal. 20 min went by, food still wasn't in portal. Recieved attitude when i asked for it. Manager got involved w/o having a clue what was going on. She was also rude af. Will not go back. I'd rather drive another 5 minutes to the next one.
Atmosphere: 1
Food: 1
Service: 1
Christen Hillyer
Waited for over 5 mins as employees look at me laugh and talk amongst each other before my order was taken . I notice that the employees that work cashier also preps the food . Highly
Atmosphere: 1
Food: 3
Service: 1
Timothy Parker
Always hot fresh and delicious ?
Atmosphere: 3
Food: 5
Service: 5
Jackie Lynch
Easy ordering and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Carla Jenkins
Pizza crust is never done it always tastes like uncooked pizza
Way better than the 5 mile Redford location.
Atmosphere: 3
Food: 3
Service: 4
My granddaughter wanted some pizza puffs
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Normally good pizza at good value. However I have been tricked two times here. I came for the pepperoni crazy puffs and put in an online order with a specific time period to pick up. My order was not ready after waiting past the designated time. I told the person in charge and they said that my order was in the oven. I had noticed that other pepperoni crazy puff boxes we're sitting in the portal pickup. Four minutes later my order was ready and put in the portal. When I got home it was clear that it was not freshly made as they were not even lukewarm and they had just given me pepperoni crazy puffs that had already been sitting in the portal. I live very close to the Middlebelt Livonia store and usually when I get my pizza home it is piping hot. Unfortunately this is not the first time I was given old product after ordering online and picking up in the portal. If you order from the portal you have to check all the time to make sure that they're actually giving you fresh product!
Atmosphere: 2
Food: 2
Service: 2
I placed an order online before this location opened for the day. The pickup time was for 11:30 am, as this is my lunch break. I fight traffic on Middlebelt Rd to go pickup my order and return to work, only to get back to work and find out the order is made completely incorrect. It was not what I ordered at all. I then called back to speak to a manager only to find out that the only way to correct their screwup is to further inconvenience me. At this time, my lunch is now over and I have not had anything to eat, because the items have pork on it and I do not eat pork. The alleged manager is refusing to refund my money and stating that I must bring it back for them to remake it. Well my lunch is over, so me bringing it back is not an option. Then I'm told I can bring it back after I get off. Do you think that's all I have time for is to be inconvenience for something you all made incorrectly from the start. He did not offer to take my name or number so I could return at a later date to have this issue addressed. He never acknowledge that this would be an inconvenience to me to have to make two trips for something that should have been made correctly the first time. You all had one job and didn't do that correctly, so why am I being inconvenienced for your mistake. I will not be returning to this location. I will definitely inform everyone I know not to go to this location. I will be sure to have them to inform their friends not to go to this location as well. This is unacceptable, I do not recommend this location to anyone. The pictures attached clearly show what I ordered verses what I received. UNACCEPTABLE!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
This is the way pizza should taste. It was even good 2 days later. They cooked it perfectly.
Food: 5
Today (March 14, 2024) | went in person to order a Hot N Ready pizza, crazy bread, and some buffalo wings. It was busy as there was a line to the door of customers. I placed my order and went to sit down. The person that took my order told me the wait would be around 15-20 minutes. I placed the order at 6:15pm and waited until 6:35 before getting up and going to the front counter to check on my order.At this point, the line was long and reaching the door again. I waited until the person that was now working the register to finish helping a customer before I asked about my order. Rather than asking what I needed help with or saying she'll be right with me, she immediately said, "You need to get in line and wait your turn before I will help you. You see there's a line of customers waiting here." I tried to explain to her I had already placed my order with another person that was now helping in the back, but she kept cutting me off. She eventually asked for my name to look for the order and said it wasn't ready yet and go sit back down. I had never felt so embarrassed and rudely treated before at a restaurant. I waited another 15 minutes before going back up to the counter to check on my order which has taken close to 40 minutes at this point.I finally received my order and left, but I will never be going back. The lady accused me of cutting the line, I think her name was Trish, was very rude and unprofessional. After I sat back down again to wait for my order, I could over hear her complaining about working at two different locations of Little Caesars and not getting enough hours. Her coworkers were trying hard to focus, help customers, and get orders ready but she clearly was not helping.Stay away from this location as the service is horrendous and the Hot N Ready was not hot. It's by far the worst location I've ever been.
Atmosphere: 1
Food: 1
Service: 1
Rude manger and horrible
Atmosphere: 1
Food: 2
Service: 1
The self-checkout system is super easy to use. Pizza was ready when promised and delicious.
Food: 5
Mid tier pizza. Really only get it for nostalgic purposes. Crazy bread is always delicious though.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Crazy Bread
This is the best Little Caesars in the area, they still have salads available and other things that other Little Caesars in the area don't offer, I live in the area and I don't even go to the ones in Redford because, Redford stores looks like they need the health department, this store is run really nice, it's really clean and my food was wonderful.Vegetarian options: Veggie pizza and salads.Parking: It's a small mall, it's pretty much quick in and out, it's not hard to find a spot, get in and get out.Kid-friendliness: Pizza is always kid friendly.Wheelchair accessibility: The doors are wide enough for wheelchairs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Crazy Bread, Caesar Wings
Restaurantji Recommends
Cold food. Email said order was ready w cashier and not portal. 20 min went by, food still wasn't in portal. Recieved attitude when i asked for it. Manager got involved w/o having a clue what was going on. She was also rude af. Will not go back. I'd rather drive another 5 minutes to the next one.
Atmosphere: 1
Food: 1
Service: 1
Waited for over 5 mins as employees look at me laugh and talk amongst each other before my order was taken . I notice that the employees that work cashier also preps the food . Highly
Atmosphere: 1
Food: 3
Service: 1
Always hot fresh and delicious ?
Atmosphere: 3
Food: 5
Service: 5
Easy ordering and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza crust is never done it always tastes like uncooked pizza
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crazy Bread