Popeyes Louisiana Kitchen

13050 Middlebelt Rd, Livonia
(734) 772-9462

Recent Reviews

Elizabeth Quan

I recently had some bad experiences with other Popeye locations and I was reluctant to try this one. My father-in-law and I walked in and when it was our turn we were greeted. Our order was taken. We were advised that we would have to wait but that was okay. I suggested he could go out to the car and I waited inside for the food.We got fish sandwiches, both classic and spicy. We also got six wings with the traditional hot flavor.We thought the fish sandwiches were okay. I thought the wings were incredible and I would get them again, for sure.

Atmosphere: 4

Food: 4

Service: 5

Tierra Houston

Very unprofessional and ghetto location now! I see why when I came there was no line. Everyone had an attitude. 1 star for the sandwich actually being good

Huever Ja

This restaurant should be closed. Employees are super rude and unwilling to work. Waiting 40 minutes for mobile order then they tell me they don’t server my order. Lots of customers waiting and employees still fighting and yelling at the each other like they don’t care about customers. Well I’m glad I don’t eat the dirty food from this restaurant actually. Never back.

Atmosphere: 1

Food: 1

Service: 1

Google User

DO NOT GO HERE! Read the reviews! This store needs to close. Out of more than half the items I ordered 3 hours before close? Terrible customer service. Absolute worse experience I have had with any fast food restaurant, period! You've been warned....

Atmosphere: 1

Food: 1

Service: 1

Whitney

This is the worst location!! Save your money and time don't go to this location! I've been here 2 additional times before tonight and I've had bad service and old chicken. I tried to give them one more chance but after tonight I'm done done! I just tried to make a order and the person on the drive-thru needs to be sent home she thinks things are a joke I placed a order and asked for a spicy breast, she told me the don't have any and their not making any fresh chicken mind you its 10:00pm they close at 12am how do you say Your not making no more chicken and yall out and still have two hours til close. Explains the old chicken received in the past! Long story short I placed my order then silence I say hello 3 times she comes back saying hold on ok what can I get you? So I say my order again and complete silence This went on 3 times and the 3rd time she came back laughing I was so over it by then I just pulled off. This should not be allowed at all. I will be calling corporate because we should not have to deal with this type of service. Save your money don't eat here!

Atmosphere: 1

Food: 1

Service: 1

Najah

Rude and the workers looked dirty wearing regular clothes. No customer service. Messed up my order and still was missing items

Atmosphere: 1

Food: 3

Service: 1

Andrea Leonard

Terrible staff. I was the only in the main lobby. The girl at the register didn't acknowledge me for 10Minutes. I just left

Atmosphere: 1

Service: 1

Kim Pearson

This Popeyes is very ghetto they have one particular manger that's very ghetto and that needs to be fired her name is Nickki!!! She's very unprofessional needs anger management class she doesn't know how to talk to customers she screams out calling customer such as myself the B word and she's VERY VERY LUCKY I didn't jump behind the counter to kick her a-- This store I would never visit again unless I really have to. They have so many kids that's working there and don't know how to say Thank you etc....Nickki needs to be working at the zoo with the ELEPHANTS cleaning up Sh---!!!!

Jordan Carter

They were busy but food came out very well Prepared. manager mietta kept in contact and made sure our order was perfect.while Making sure all orders were being filled.Didn't forget to ask for what sauces I wanted even made sure to put napkins and silverware in the bag. Definitely my badefinitely my best experience at a popeyes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, French Fries, Chicken Tenders, Classic Chicken Sandwich, Spicy Chicken Sandwich

Odell McGlothian III (macodie3)

Poorly ran store. Down tech(one menu board and card machine). Out of items due to waiting on restock.(Missing flavors of soda). Store closes at 11pm, came in at 1030, what was left was cold. Server gave me the wrong chicken parts and wrong flavor of soda. There is always an issue at this store and the one on Ford Road. Reason why I hardly ever visit. Shame, food is not the same as in the past.

Atmosphere: 3

Food: 1

Service: 2

Maliyah

If I could give no stars I would disgusting horrible attitude whole staff needs to be trashed messed up my order and gave me attitude for 30 minutes. If you love your sanity you’ll never come here.

Atmosphere: 1

Food: 1

Service: 1

Lori Little

Absolutely horrible service! This restaurant was complete chaos. Chicken was full of feathers and staff very unprofessional. A waste of $36

Dub M Fresh

Gave this location three chances and they failed miserably each time. Almost always a long wait even when not busy, always out of stock of something and the customer service is just bottom of the barrel. Will just make the drive to KFC from now on.

Atmosphere: 1

Food: 1

Service: 1

It's Charles

This location no matter what time you go literally has the worst service and never has food. I went tonight through the drive thru and specifically asked before placing a mobile order if they had tenders, the person stated yes but I would need to come in to retrieve the mobile order. I immediately pulled around to come in and when coming in I wait about 5 minutes while employees were having a disagreement in the back before being helped. Upon being helped I was told your order just need to be refunded because we don’t have tenders. I expressed I specifically asked before placing the order to avoid this and the employee just looked at me like well we sorry! Like this happens to frequently and customer service sucks!

Atmosphere: 1

Service: 1

Michelle

The ignorance of some of the individuals that work here is what truly irks my nerve, smh. Pure ignorance.

Atmosphere: 1

Food: 3

Service: 1

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