Jimmy John's

32215 John R Rd, Madison Heights
(248) 583-9200

Recent Reviews

Charles Mcnabb

This place said it wasnt struggling and doesnt need any help. But yet it was slow and minimal workee. Very sad to do to there employees.

Atmosphere: 1

Food: 2

Service: 1

Scott Jaynes

Absolute worst experience I've ever had with a Jimmy John's,maybe customer service in general! Placed an order online and it showed up made incorrectly. Called to speak with the manager and she refused to replace my food!I offered to give back the other sandwich as I could not eat it the way it was made. She said no, so I said well, at least give me a refund and she refused to do that too. So I paid $20 for food I couldn't even eat! Should preference with anytime this has happened in the past with other Jimmy John restaurants they have gladly replaced the food immediately without a problem! This is what happens when people are placed in positions that they Are not mature enough to handle!

Service: 1

Lucas Tilley

Refused sale because they wouldn’t accept legal us cash. Non counterfeit. Unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Kash Wasti

I ordered online and got a call that they didn’t have a delivery driver that day. Called another day to see if they could deliver and no one answered the phone.

Service: 1

Maddy Gonner2012

I am 1 house outside of the deliver zone they delivery to the liquor store one house away and they refuse to deliver to me and they were very rude on the phone about it. It would take them longer to pull in and out of that parking lot than come to my house. I have a newborn and can’t walk there to pick it

Service: 1

Ron Houseman

Never

Atmosphere: 5

Food: 5

Service: 5

Derrick Salden

Love stopping at this JJ’s before crossing back into Canada. Prompt service and delicious subs.

Atmosphere: 5

Food: 5

Service: 5

Cindy Lou Who

First time eating at a Jimmy Johns yesterday and I was not disappointed! Aeryn helped with explaining my options( I’m gluten free) and she made a delicious lettuce wrap with the perfect proportions of everything. It really was fast and fresh and she was very sweet and professional about the card swiper not working well. I also love the ice. I’m craving another turkey tom lettuce wrap now. I will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap

Marlaina F.

I ordered catering 3 boxes of 30 subs and they barely had any meat on them. Over half had no cheese. I tipped very well and was really disappointed in the product. I would never trust them to service my party again. The employee that took my order was pleasant. The results was not

Shatea H.

User to order from here all the time but the times for delivery are getting worse and worse. Ordered at 1:58pm delivery person got to my job at 2:28 sat in the car for 6min then pulled off. I called to ask why and they claimed she sat it at the door but i watched her never get out and then many other excuses followed. Asked for a refund

Madison Pscheidl

Ordered a sub at 4pm on a Saturday to be delivered a mile away. Took them 50 minutes. Not freaky fast

Atmosphere: 1

Food: 5

Service: 1

Mitch Perrin

Best jimmy johns out there. Hanna is a fantastic employee.

Atmosphere: 5

Food: 5

Service: 5

Dennithia Underwood

Just received my delivery after waiting over 30 minutes and the bread had mold on it ?

Atmosphere: 1

Food: 1

Service: 1

Valerie Moran

I just tried to buy lunch after waiting in line. They could not make change for $100.00. Seriously??? In the middle of the lunch rush they have zero change???? Ridiculous. Staff was also rude and would not give me the corporate phone number when I asked. Manager's hands looked filthy. No gloves. Yuck. Will not be back

Nicholas Krasnozon

Can't go wrong! Jimmy John's is the always delicious!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Suiced Pickles

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