McDonald's

32797 John R Rd, Madison Heights
(248) 585-0367

Recent Reviews

matt teston

i come to this mcdonalds often and i can say only 1 time have i been let down and that was just cold fries, easy fix. food is always great, customer service is average, and they're quick. oh also, dont use the restrooms. you'll have to find out for yourself why.

Atmosphere: 2

Food: 4

Service: 3

Stephen Rouech

Drive through for 15 minutes.... There was no one in line in front of me

Atmosphere: 1

Food: 3

Service: 1

Lita Perfect

Food was horrible bad! Old, cold, and stale. Terrible.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcdouble, French Fries

Doug Allan

This McDonald's was next to the hotel me and my wife were staying at. We ate lunch there before a concert and the food tasted strange and was cold. The next morning, we got breakfast there and the same thing. I'm not sure what is happening at this location but the food doesn't taste right at all.

Food: 1

Jacob Z

They had orders open when we paid they didn’t give it to us. Later said “we are under staffed”and went to go ask someone for help they never came back. This is an awful mcdonald’s i won’t be heading back.

Atmosphere: 1

Food: 1

Service: 1

Kenneth Williams

Terrible service. They want you to only order at the kiosks but one screen on one kiosk works and it restarts all the time while you’re ordering and you have to restart your order. I redeemed free food and it restarted and I lost my points. I told the manager and all he said was “sorry” with a smirk on his face. So rude and terrible customer service. Not to mention the playroom is disgusting and there’s an insanely loud buzzing/zapping noise that never ends and doesn’t sound safe. Place feels extremely unsanitary. This is my first time coming but definitely my last.Kid-friendliness: Not kid friendly

Atmosphere: 1

Food: 1

Service: 1

Mason

i worked here and the new people that work here are rude and have bad service

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Crispy Chicken Sandwich, French Fries

Ashlee Rose

Very friendly and helpful staff. Obviously good food. My only complaint is that I wish the kid playplace area was cleaned better. The floors under the tables are in desperate need of cleaning. But we are very thankful to have this playplace as an option to come play at on the colder mornings/days. The playplace has smaller steps for my 2 year old to comfortably be able to join in on the fun of climbing with her friends and we really appreciated that :)

Atmosphere: 5

Food: 5

Service: 5

Michael Maiani

I was literally coming here almost 5 days a week for breakfast due to its location from my work. The food was standard at first, but after getting cold breakfast burritos every day for over a month, they permanently lost my business. I've also stopped there for lunch and my buns are always hard and dry, the burgers are always cold...so cold that the cheese on cheeseburgers can literally fall right off your burger because the meat wasn't even hot enough to melt the cheese. I've also had to drive off multiple times from the drive thru because they occasionally ignore the existence of one of their lanes. On a positive note, the two older women and the teen girl were all consistently very pleasant every morning which is one reason why I tolerated the place as long as I did.

Atmosphere: 3

Food: 1

Service: 3

H J

Go to a different location. Something is wrong with management because consistency is at zero.

Atmosphere: 1

Food: 1

Service: 1

Tom Koons

Filthy store. It's old filth too. The place hasn't had a proper cleaning in what looks like years and employees standing

Atmosphere: 1

Food: 1

Service: 3

katie malmstead

charged me for a two drinks that came with the meal when i mentioned it to them they ignored me and walked away.

Food: 2

rundetroit !

Fries and LG sweet

Atmosphere: 4

Food: 4

Service: 4

Jeffrey “Big J Stud” M

Why can't I EVER get a shake or frappe from this place. Lazy and

Food: 2

Service: 4

jay Detroit techno

Breakfast is always good

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hashbrown, Mcmuffin

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