Placed an order online and called immediately after doing so to edit it. I got no answer from the store. I called three times, no one picked up. I began to drive to the store and replaced another order because I wasn’t getting a response. I stayed on hold. When someone finally picked up the phone he asked if I wanted to place an order. I told him what had happened and he proceeded to tell me that my correct order couldn’t be made and that the order I’d place was ready. How is it that you were just trying to take my order when you picked up the phone but now that you know my issue I can’t place an order. So now my order is just canceled because I’m not getting a pizza I don’t want. He says they didn’t answer the phone because they were running around cleaning the restaurant so they could go home. Very unprofessional and nonchalant, I will never spend another dollar with this PizzaHut establishment, they barely give you toppings anyway. The workers are a-holes who don’t care about their jobs.
Kerry Rodgers
Employees are horrible
Service: 1
Wolfmez Addams
The Cheese sticks are perfect here. Fast, Accurate, and the staff is friendly and on point. My favorite Pizza Hut location by far.
Recommended dishes: Pizza Hut in Madison Hgts Raw Pizza
Captain Leonox
The guys and gal that work the night shifts on the weekend are always so great. Always get food out in a timely manner. I've been coming for about two years at this point and will continue to do so! The chicken pasta and Buffalo melt are my favorites!
Atmosphere: 5
Food: 5
Service: 5
arianna adams
Ordered the Big Dinner Box online from work to be ready immediately after leaving work. Picked it up and it was seemingly room temperature as I was even early for my carry out. Ordered Meatlovers, Vegetarian , Cajun dry rubbed wings and bread. Only live 12 mins away and as soon as my husband and I opened box, the cheese was already hard. The crust and bread looked flat, plated up and the pizzas and bread crust were dry and hard, there was little to no sauce and again cheese was tasteless and hard. It also ajd a weird aftertaste. Bit into the wings …also hard and dry. I literally wanted to take the pizza back. Wanted to give it to my dogs. It wasn’t til later that night when we both were racing for the bathroom and up several times that night that I decided to write this review AND instead of giving to the dogs, throw it out instead. $38 down the drain!
Cheryl Brown
By far, our favorite store for pizza. Great tasting food every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut in Madison Hgts Raw Pizza, Breadsticks, Meat Pizza, Cheese Pizza, Cheese Sticks, Cinnabon Mini Rolls
Jay's Life Out Loud
Ordered pick up of Door dash, food was hot and fresh.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Miguel Mansor
Very very rude. This place should not be open. The atmosphere was horrible. The service was horrible. I’m very surprised they have managed to stay open this long.
I called up there after making my online order to ask the manager a question. She was very rude to me and it is my fault for placing an online order without me checking the reviews they’re at 3.6 that is very poor for a restaurant but once again, the manager was a very rude person and she does not deserve to be a manager. I wouldn’t hire her to clean my bathrooms. and the date of my order was February 12, 2024 and I placed the order around 9:45 PM and my ticket number was 0070
Atmosphere: 1
Food: 1
Service: 1
Martin Nisan
TERRIBLE I mean terrible service if I could rate this zero stars I would the lady on the phone named cat was very rude and doesn’t know how to talk to people rushed me off the phone because I complained about how the pizza wasn’t fresh and was stale asked me to bring the whole pizza back which I had no problem doing she stated that because it was in the heater waiting to be picked up (10 minutes) it made it like that I didn’t know a pizza could get stale that quick I went to go pick up the new pizza told her that’s not how you treat customers and that I didn’t understand why she was so rude I stated I didn’t like the way she was talking to me and she told me that it’s fine and she’ll see me next time will definitely never come back to this location no thank you.
Atmosphere: 1
Food: 1
Service: 1
Shantia Neal
The lady who answered the phone was rushing me off the phone very rude. Then when i went in she was still rude and when i asked for dipping sauce for my chicken she said i had to pay extra because the sauce on the chicken was the only sauce. How if I’m getting buffalo chicken it supposed to come with dipping sauce but the pizza was burned the crust was hard and there were barely pepperoni on the pizza. Do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Mohammed Fawaz
The food was very good because I eat here all the time. The people behind the counter were very nice. Well, it was your average pizza place atmosphere.
Atmosphere: 3
Food: 5
Service: 4
Joey Daughtry
I am an over the road truck driver and I tried numerous times to call this location to get a pizza delivered to me and each time, I kept getting people who didn't speak proper english nor understood what I was trying to order and simply hung up on me. Won't call here again.
Placed an order online and called immediately after doing so to edit it. I got no answer from the store. I called three times, no one picked up. I began to drive to the store and replaced another order because I wasn’t getting a response. I stayed on hold. When someone finally picked up the phone he asked if I wanted to place an order. I told him what had happened and he proceeded to tell me that my correct order couldn’t be made and that the order I’d place was ready. How is it that you were just trying to take my order when you picked up the phone but now that you know my issue I can’t place an order. So now my order is just canceled because I’m not getting a pizza I don’t want. He says they didn’t answer the phone because they were running around cleaning the restaurant so they could go home. Very unprofessional and nonchalant, I will never spend another dollar with this PizzaHut establishment, they barely give you toppings anyway. The workers are a-holes who don’t care about their jobs.
Employees are horrible
Service: 1
The Cheese sticks are perfect here. Fast, Accurate, and the staff is friendly and on point. My favorite Pizza Hut location by far.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Cinnamon Sticks, Cheese Sticks
TerribleParking: Ok
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza, Breaded Boneless Wings
Yummy!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pizza Hut in Madison Hgts Raw Pizza
The guys and gal that work the night shifts on the weekend are always so great. Always get food out in a timely manner. I've been coming for about two years at this point and will continue to do so! The chicken pasta and Buffalo melt are my favorites!
Atmosphere: 5
Food: 5
Service: 5
Ordered the Big Dinner Box online from work to be ready immediately after leaving work. Picked it up and it was seemingly room temperature as I was even early for my carry out. Ordered Meatlovers, Vegetarian , Cajun dry rubbed wings and bread. Only live 12 mins away and as soon as my husband and I opened box, the cheese was already hard. The crust and bread looked flat, plated up and the pizzas and bread crust were dry and hard, there was little to no sauce and again cheese was tasteless and hard. It also ajd a weird aftertaste. Bit into the wings …also hard and dry. I literally wanted to take the pizza back. Wanted to give it to my dogs. It wasn’t til later that night when we both were racing for the bathroom and up several times that night that I decided to write this review AND instead of giving to the dogs, throw it out instead. $38 down the drain!
By far, our favorite store for pizza. Great tasting food every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut in Madison Hgts Raw Pizza, Breadsticks, Meat Pizza, Cheese Pizza, Cheese Sticks, Cinnabon Mini Rolls
Ordered pick up of Door dash, food was hot and fresh.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Very very rude. This place should not be open. The atmosphere was horrible. The service was horrible. I’m very surprised they have managed to stay open this long.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I called up there after making my online order to ask the manager a question. She was very rude to me and it is my fault for placing an online order without me checking the reviews they’re at 3.6 that is very poor for a restaurant but once again, the manager was a very rude person and she does not deserve to be a manager. I wouldn’t hire her to clean my bathrooms. and the date of my order was February 12, 2024 and I placed the order around 9:45 PM and my ticket number was 0070
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE I mean terrible service if I could rate this zero stars I would the lady on the phone named cat was very rude and doesn’t know how to talk to people rushed me off the phone because I complained about how the pizza wasn’t fresh and was stale asked me to bring the whole pizza back which I had no problem doing she stated that because it was in the heater waiting to be picked up (10 minutes) it made it like that I didn’t know a pizza could get stale that quick I went to go pick up the new pizza told her that’s not how you treat customers and that I didn’t understand why she was so rude I stated I didn’t like the way she was talking to me and she told me that it’s fine and she’ll see me next time will definitely never come back to this location no thank you.
Atmosphere: 1
Food: 1
Service: 1
The lady who answered the phone was rushing me off the phone very rude. Then when i went in she was still rude and when i asked for dipping sauce for my chicken she said i had to pay extra because the sauce on the chicken was the only sauce. How if I’m getting buffalo chicken it supposed to come with dipping sauce but the pizza was burned the crust was hard and there were barely pepperoni on the pizza. Do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
The food was very good because I eat here all the time. The people behind the counter were very nice. Well, it was your average pizza place atmosphere.
Atmosphere: 3
Food: 5
Service: 4
I am an over the road truck driver and I tried numerous times to call this location to get a pizza delivered to me and each time, I kept getting people who didn't speak proper english nor understood what I was trying to order and simply hung up on me. Won't call here again.
Service: 1