Waited 20 minutes at the Apple Ave location.. drove to N. Muskegon location. Service was fast. Paid extra for Potato Salad.Drove 45 minutes home… Paid extra for coleslaw. Something that will get fed to the deer.Ladies on the mic and window were polite… just wish more competent. I hate checking orders while holding up the line for people behind me. I think it is disrespectful… but I wish I would have.Maybe we will try you again.$30 … and didn’t get what we wanted. But chicken was decent. 4/5 stars.I don’t leave bad records unless they are earned. This is 3 stars because the interaction with staff was professional and polite. Food was good. If it wasn’t, it would be 2 stars.No, I didn’t call. I am sure they won’t do anything about it…. Not worth wasting my time.Good food. Hope your orders are filled properly.I paid cash… just a notice they charge 2% if you pay w a card.
Food: 3
Service: 4
Linda Fillmore
My husband retired from the Marine Corps after 20 years of serving his country. We heard your restaurant offered a military discount but it only applied to active duty servicemen, not retirees, which was confusing, but clearly a restaurant owners prerogative. We recently learned friends who is active duty, was refused a discount for his families meal; as the discount was only offered on a single meal! Wow. My question is: are you offering this very specific military active duty single meal discount because you support the troops, or because it looks good on paper?
Always out of gizzards at 6-7pm. Why?Its been 3 times now to be honest.And I've very rarely ever had them fresh made to order. Still delicious though
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Tater Wedgies, Chicken Strips with Mashed Potatoes and Gravy and Biscuit
Monte Koehler
It was good service and women was nice to me and my family and me they checked on us to see if we were doing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Wedges, Mashed Potatoes with Gravy, Wings, Fried Chicken Mashed Potatoes and Gravy with Biscuits
Alyssa Serenia
We didn’t even get to try the food, sat at the drive through window, the car in front of us got their order taken, we sat their waiting for about 10 minutes after they drove away, no one took our order so we drove off, there were people standing behind the counter and then we see the car that was behind us, ordering. We even said hello and no one answered. Horrible service
Service: 1
Kenneth Ferrier
I was greeted by a very friendly and cheerful voice as I placed my order at the drive through. I believe her name was Amanda. Great attitude and a pleasant interaction. The server at the window was also very friendly and pleasant. That shows me that it is a customer friendly service. As always the meal was great. I enjoy that kind of experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast Strips
Jason & James -Mosquito / Pest Authority Dolan
Coleslaw!!!! Enough
Atmosphere: 5
Food: 5
Service: 5
wes mitten
It's alright. Employees kinda rude and snobbish, got my order wrong but if you're in a hurry food is food. Go to KFC.
When purchasing a 2 piece dark meat meal is over $8 and the chicken pieces are so small, they are reminiscent of a Cornish hen, then I'm done eating here. Literally three bites for the leg and four bites for the thigh...and I'm tiny! Hardly any gravy on the potatoes, the biscuit was dry and old and there was hardly any coleslaw. It used to be my favorite...but no longer. The absolute kicker was up charging .53 for using a debit card. Never again.
Atmosphere: 3
Food: 4
Service: 4
Pete Bruinsma
This place is spot on if you're into chicken strips. It's a great quality product and a good national chain.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breast Strips
Richard Wilcox
We went through the drive through, my experience was great great staff good food..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast Strips
Cheyenne Townsend
We did the party pack bundle and they were excellent brought it to our vehicle and supplied the utensils. Great food we definitely do this again for a birthday
Food: 5
Service: 5
Cindy Suchy
Well I got the wing dinner and so the wings are kind of dry my daughter was there with her kids. They did the chicken strips and were happy ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Potato Wedges, Corn on the Cob, Breast, Breast Strips
Waited 20 minutes at the Apple Ave location.. drove to N. Muskegon location. Service was fast. Paid extra for Potato Salad.Drove 45 minutes home… Paid extra for coleslaw. Something that will get fed to the deer.Ladies on the mic and window were polite… just wish more competent. I hate checking orders while holding up the line for people behind me. I think it is disrespectful… but I wish I would have.Maybe we will try you again.$30 … and didn’t get what we wanted. But chicken was decent. 4/5 stars.I don’t leave bad records unless they are earned. This is 3 stars because the interaction with staff was professional and polite. Food was good. If it wasn’t, it would be 2 stars.No, I didn’t call. I am sure they won’t do anything about it…. Not worth wasting my time.Good food. Hope your orders are filled properly.I paid cash… just a notice they charge 2% if you pay w a card.
Food: 3
Service: 4
My husband retired from the Marine Corps after 20 years of serving his country. We heard your restaurant offered a military discount but it only applied to active duty servicemen, not retirees, which was confusing, but clearly a restaurant owners prerogative. We recently learned friends who is active duty, was refused a discount for his families meal; as the discount was only offered on a single meal! Wow. My question is: are you offering this very specific military active duty single meal discount because you support the troops, or because it looks good on paper?
Atmosphere: 1
Food: 1
Service: 1
I love the chicken
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Potato Wedges, Fried Chicken Mashed Potatoes and Gravy with Biscuits, Coleslaw, 12 Piece Strip Meal, 20 Piece Classic Box
Always out of gizzards at 6-7pm. Why?Its been 3 times now to be honest.And I've very rarely ever had them fresh made to order. Still delicious though
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Tater Wedgies, Chicken Strips with Mashed Potatoes and Gravy and Biscuit
It was good service and women was nice to me and my family and me they checked on us to see if we were doing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Wedges, Mashed Potatoes with Gravy, Wings, Fried Chicken Mashed Potatoes and Gravy with Biscuits
We didn’t even get to try the food, sat at the drive through window, the car in front of us got their order taken, we sat their waiting for about 10 minutes after they drove away, no one took our order so we drove off, there were people standing behind the counter and then we see the car that was behind us, ordering. We even said hello and no one answered. Horrible service
Service: 1
I was greeted by a very friendly and cheerful voice as I placed my order at the drive through. I believe her name was Amanda. Great attitude and a pleasant interaction. The server at the window was also very friendly and pleasant. That shows me that it is a customer friendly service. As always the meal was great. I enjoy that kind of experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast Strips
Coleslaw!!!! Enough
Atmosphere: 5
Food: 5
Service: 5
It's alright. Employees kinda rude and snobbish, got my order wrong but if you're in a hurry food is food. Go to KFC.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Potato Wedges
Best Ever..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast
Restaurantji Recommends
When purchasing a 2 piece dark meat meal is over $8 and the chicken pieces are so small, they are reminiscent of a Cornish hen, then I'm done eating here. Literally three bites for the leg and four bites for the thigh...and I'm tiny! Hardly any gravy on the potatoes, the biscuit was dry and old and there was hardly any coleslaw. It used to be my favorite...but no longer. The absolute kicker was up charging .53 for using a debit card. Never again.
Atmosphere: 3
Food: 4
Service: 4
This place is spot on if you're into chicken strips. It's a great quality product and a good national chain.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breast Strips
We went through the drive through, my experience was great great staff good food..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast Strips
We did the party pack bundle and they were excellent brought it to our vehicle and supplied the utensils. Great food we definitely do this again for a birthday
Food: 5
Service: 5
Well I got the wing dinner and so the wings are kind of dry my daughter was there with her kids. They did the chicken strips and were happy ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Potato Wedges, Corn on the Cob, Breast, Breast Strips