Subway

1741 Apple Ave, Muskegon
(231) 777-3597

Recent Reviews

Natalie Parker

This review is not a reflection of staff that were working tonight. It is a reflection on being understaffed. Staff should have the option to turn off online ordering. I waited over 40minutes for my online order. App said mine was ready at 6:55. At that point it wasn’t even made. Didn’t get my food till 7:40pm. Poor staff working as quickly as they could with online orders and long line of people waiting. I heard staff member ask another if they could turn off online ordering but were told when they called a higher up had to approve it. I didn’t see an option to cancel my order on the app, otherwise I would have.Once I got home subs tasted okay but were missing mayonnaise and the bread was hard on the top.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Sandwich

Rolando Martinez

It was clean and an awesome sub.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Sandwich

olivia dines-karst

Staff had no idea how to handle Costumer service, there was no manager on duty to fix what the employees messed up, so now I’m out $20 and they didn’t have basic things like salt. Team was rude and unprofessional. They where also extremely slow, it took over and hour and a half for them to pump my 4 sandwich’s out and they didn’t even make my churro (wasn’t even cooked all the way) or pretzel until I mentioned something for the third time.

Atmosphere: 1

Food: 2

Service: 1

Crystalkevin

The workers seem to be rude. They act like they are in a rush and nobody else is in here. The girl ringing us up for our meals , didn’t ask if we wanted chips or cookies, she just assumed all chips so know that’s what we have to have. Subway should train their employees on manners and how to interact with customers.

Atmosphere: 1

Food: 2

Service: 1

Kaleo

Extremely good service from the subway team.... A Call-in order. Specified pick up time but due to unexpected arising situations in Life... A 15 minute P/ U turned into an hour later....!"D... miT....!!!!"Supposed to be a 1/2 an hour lunch.... !' Stressing', ..... Walked in 1hr later and was happy to see I made it.... and blessed me w a really good price ... EVER....!!!! ??

Atmosphere: 5

Food: 5

Service: 5

Steven Stribley

Above average for subway. Very helpful employees and a nice clean dining area. I will be back again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip, Steak & Cheese, Coca-Cola Classic

Julie Auble

The pizza sub was mushy my husband pitched in he

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Italian B M T, Chocolate Chip

Steve Stribley

Above average for subway. Very helpful employees and a nice clean dining area. I will be back again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip, Steak

Kevin Holmes

Since they have been proclaiming they slice their meat now I've been to 4 different Subways and yet to see anyone slicing anything.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Italian B M T, All

Walt Kubanek

Great staff awesome food.

Atmosphere: 5

Food: 5

Service: 5

austin c

Absolutely terrible! The lady that wears a mask you can barley hear her and she has a awful attitude definitely never be back and sure to let everyone know! Can't believe she would treat customers that way!

Atmosphere: 1

Food: 1

Service: 1

Suann Rothacher

They are a great group of kids!

Atmosphere: 5

Food: 5

Service: 5

Julian Howe

Very rude customer service. SheTry to mix chicken and steak together then I said something to her and then she ripped it off the sub and then use the same sub to put the steak back on very

Service: 1

Ryan Moody

Typically do not have a problem, but my "sandwich artist" didn't even fully layer my sandwich with cheese. I didnt notice until after she toasted it. Mumbling about "annoying" customers while I asked for more lettuce. She barely put any on there! I believe her name was Ana. Avoid her if you can.

Atmosphere: 2

Food: 2

Service: 1

Kevin Green

Sometimes u get an experienced sandwich maker and sometimes

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cookies

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