TCBY

3468 Henry St, Muskegon
(231) 733-2110

Recent Reviews

M S

Please update your time. Came on Monday on 350pm for nothing. Website says your open and you're not!

KRISTEN L

Really disappointed. Unfortunately, I think this location is dying with the rest of the strip mall. They only had 1 flavor of soft serve working! It was TCBY anniversary, supposed to be offering BOGO and the staff knew nothing about it! (Though corporate was sending out emails). They did honor, but it took some phone calls! Bathrooms no longer available to customers. Sorry to see this place going down, we used to bring the kids here often!

K G

I wish more people would remember this place exist! The location isn't great, but the fro-yo and service are worth it. We've visited a few times in the evening during the week. The young lady working was super helpful and very kind. She did a fantastic job with accommodating us. Two toddlers means both have to sit and name every ice cream before picking superman and the beautiful ice cream. I was eagerly waiting on decisions. While she watched with a smile and was ready to let them sample, if they wanted. Much appreciated and look forward to returning in the near future.**By the way, the beautiful ice cream is pink , purple, yellowish. This was the name 1 of the 2 toddlers called it. Basically pink version of superman.

Kathy Markin

I was there. First I found it and it was the only suite open in that side of the strip mall and all other suites had no businesses at all. Well when I asked the line worker on a Saturday evening what toppings they usually put on their banana slots he tells me choc syrup, cool whip, peanuts, and a cherry on top. Then they were all out of the banana boats so he's attempting to make it in a small sundae cup but the vanilla soft serve machine wasn't working. I was just like ok thank you and left without anything.

Moldy

All I did was call the phone and ask if they had gluten free ice cream and the guy proceeded to yell at me for asking a simple question. Disappointed. 4/18/22 7:53pm.

arthur steadman

Great place for ice cream cakes

Katie & Cullen Shafer

If I could leave ten stars I would! The cake bakery was super friendly and did a last minute hit out of the park cake! I'm impressed and will say for cakes I'm going here from now on!!

Kelly Kadelsik

Love the variety of flavors and toppings! And the customer service was awesome!

Michael nethercott

Good ice cream but they need to move to a different location

erika pleimling

Really good frozen yogurt. Price is resonable to and they don't make you get it your self and then weight it like yodals

Missi Martineau

Excellent Service... Remember to Tip... AND TIP WELL!!!! They don’t have to work, BUT THEY ARE!!!! Sign of the times and Tips need to be their incentive. Let them know that you Appreciate them coming to work in order for you to get your Ice Cream

Desiree Rosema

Service was very helpful to someone who hadn't visited their store in years.

Joanne Learman Koratich

Love the mint chocolate chunk and also the cakes for special occasions. prefer choc cake with vanilla yogurt. Be sure to thaw the cake some before serving it otherwise it is hard to cut.

Amber Slate

I love this place so much, always great service and everything is always so good!. A faithful customer for over 10 years

Derrick Allen

My girlfriend pre-ordered an ice cream cake from them, a week early, with a certain color scheme to match what my sons party theme was. When she arrived to get the cake, it was melted. Their freezer malfunctioned and caused the melting. When she asked for her $30 back, they refused. Told her to accept $5 and pick a random cake instead. At least be liable for your mistakes TCBY.

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