I recently attended a gathering in one of their banquet rooms, so this review is in regards to the banquet room & service provided for that, not the restaurant itself.My main complaint is the catering service. This was an open house type of affair for 2 hours, with people arriving throughout this timeframe. Halfway through the event, the staff suddenly removed all the food and stripped the buffet table - literally pulling the food while a couple of people were trying to fill plates!I realize it is likely that the hosts requested only an hour of food service. I have attended similar events there and the food has been available throughout the entire affair, so I can't fault the staff if they were following instructions.However, there is zero excuse for the complete lack of customer service. The 1st hour, two scowling employees watched the tables. One hour into the event, they swooped in & started clearing everything. There was no announcement, no warning, and in fact they were pulling food off the table while some guests were attempting to fill a plate! Completely unacceptable.Other than that, the food itself was adequate. The scalloped potatoes in particular were quite tasty. In addition to the cash bar, there was also a beverage table with coffee & water.The room was a decent size for the expected attendance, with buffet tables & cash bar, a dance floor area with dj table, and several round tables, each seating 8 - 10.I would still recommend this for an event, but please be specific regarding the type of service you expect from the catering. This is worth your consideration if you're looking for a cost-effective base solution to diy decor & atmosphere.
Atmosphere: 2
Food: 4
Service: 1
Melinda Miotke
Hqnds down the best Stuffed Hash Browns in Muskegon.
Atmosphere: 5
Food: 5
Service: 5
Glendon Sutliff
Fried fish was delicious. Service was lacking. Salad bar was so-so
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Perch Dinner Market
ReverendLondo
Gotta agree with Nicole Boguslawski's review: the place seriously has a vibe.Frankly, it's like taking a step into the past, for better or for worse. The place's history definitely supports that; having been a capstone of that areas local community for decades. Interesting stuff if you know who to talk to.Beyond that, the staff know their stuff and as down to earth as you could hope for. The salad bar has everything you could want and more from a small town diner-slash-bar-slash-hotel (with adjacent corner store). I haven't tried everything on their menu, but the liver and onions and the biscuits and gravy (two absolute *must-haves* in a good classic restaurant) are really good. Going to have to retry the biscuits soon to see if they still hold up.For research purposes, of course.Parking: Challenging to find parking close to the building because it was historically catering to a small clientele and is currently boxed in by housing and sharing a wider lot with a hotel and convenience store. Parking is generally available within a reasonable distance, though.Wheelchair accessibility: The building's entrances have wheelchair accessible grading, but the entrances are manual and can be difficult to open in inclimate weather.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wet Burrito Supreme, Salad Bar, Farmer's Omelette
Esther Drummond
Good salad. Bar friendly aspire love th the foodParking: Pretty good parkingKid-friendliness: Really friendly to kidsWheelchair accessibility: Can right in sit table or booth
Ronald Mumby17
Friendly atmosphere and good
Atmosphere: 4
Service: 5
Ashley Morris
First time ordering burgers (to-go order). Got home to discover there was nothing on our burgers (just meat and bread). I called to asked if this is normal. The lady who answered was the same lady who took my order and said she “forgot” to ask me if I wanted anything on the burgers. She told me I can bring my food back to have the toppings added. Whitlows is close to my work and convenient to pick up dinner on my way home. I am not driving 30 minutes out of my way to having toppings added to our burgers.
Doris Beckem
It was great ? the food was great the service was great ? me and my boyfriend want there for dinner ? ?.
If you like your food drenched in grease, this place might be for you. If you don't stay away. Service was okay.
Atmosphere: 2
Food: 2
Service: 3
Jessica Cooper
Our server Wendy is amazing! Always fun and she knows our orders by ❤️.
Atmosphere: 5
Food: 5
Service: 5
Ben McDow
Their perch is out of this world. And the breaded pork chops are to die
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad Bar, Perch Dinner Market
stdice
Was a little noisy from eating dinner. Waitress was good and very nice. Service was normal not to long of a wait.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Salad Bar
Wendie Stone
Had the BEST experience here tonight. Our waitress was Wendy. She was AMAZING. Super friendly, on point with everything. Anticipated our needs(sauces, drink refills) before we even asked. We will be back sooner rather than later because of her.Kid-friendliness: Waitress Wendy was amazing with the kids :-) plenty of choices for the kids
We live whitlows, especially on Sundays when Sarah and Chrissy are working!
Atmosphere: 5
Food: 5
Service: 5
Great food ! Been coming here for the past 30 years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Farmer's Omelette, Perch Dinner Market
I recently attended a gathering in one of their banquet rooms, so this review is in regards to the banquet room & service provided for that, not the restaurant itself.My main complaint is the catering service. This was an open house type of affair for 2 hours, with people arriving throughout this timeframe. Halfway through the event, the staff suddenly removed all the food and stripped the buffet table - literally pulling the food while a couple of people were trying to fill plates!I realize it is likely that the hosts requested only an hour of food service. I have attended similar events there and the food has been available throughout the entire affair, so I can't fault the staff if they were following instructions.However, there is zero excuse for the complete lack of customer service. The 1st hour, two scowling employees watched the tables. One hour into the event, they swooped in & started clearing everything. There was no announcement, no warning, and in fact they were pulling food off the table while some guests were attempting to fill a plate! Completely unacceptable.Other than that, the food itself was adequate. The scalloped potatoes in particular were quite tasty. In addition to the cash bar, there was also a beverage table with coffee & water.The room was a decent size for the expected attendance, with buffet tables & cash bar, a dance floor area with dj table, and several round tables, each seating 8 - 10.I would still recommend this for an event, but please be specific regarding the type of service you expect from the catering. This is worth your consideration if you're looking for a cost-effective base solution to diy decor & atmosphere.
Atmosphere: 2
Food: 4
Service: 1
Hqnds down the best Stuffed Hash Browns in Muskegon.
Atmosphere: 5
Food: 5
Service: 5
Fried fish was delicious. Service was lacking. Salad bar was so-so
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Perch Dinner Market
Gotta agree with Nicole Boguslawski's review: the place seriously has a vibe.Frankly, it's like taking a step into the past, for better or for worse. The place's history definitely supports that; having been a capstone of that areas local community for decades. Interesting stuff if you know who to talk to.Beyond that, the staff know their stuff and as down to earth as you could hope for. The salad bar has everything you could want and more from a small town diner-slash-bar-slash-hotel (with adjacent corner store). I haven't tried everything on their menu, but the liver and onions and the biscuits and gravy (two absolute *must-haves* in a good classic restaurant) are really good. Going to have to retry the biscuits soon to see if they still hold up.For research purposes, of course.Parking: Challenging to find parking close to the building because it was historically catering to a small clientele and is currently boxed in by housing and sharing a wider lot with a hotel and convenience store. Parking is generally available within a reasonable distance, though.Wheelchair accessibility: The building's entrances have wheelchair accessible grading, but the entrances are manual and can be difficult to open in inclimate weather.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wet Burrito Supreme, Salad Bar, Farmer's Omelette
Good salad. Bar friendly aspire love th the foodParking: Pretty good parkingKid-friendliness: Really friendly to kidsWheelchair accessibility: Can right in sit table or booth
Friendly atmosphere and good
Atmosphere: 4
Service: 5
First time ordering burgers (to-go order). Got home to discover there was nothing on our burgers (just meat and bread). I called to asked if this is normal. The lady who answered was the same lady who took my order and said she “forgot” to ask me if I wanted anything on the burgers. She told me I can bring my food back to have the toppings added. Whitlows is close to my work and convenient to pick up dinner on my way home. I am not driving 30 minutes out of my way to having toppings added to our burgers.
It was great ? the food was great the service was great ? me and my boyfriend want there for dinner ? ?.
Food: 4
Service: 4
Recommended dishes: Salad Bar
Restaurantji Recommends
If you like your food drenched in grease, this place might be for you. If you don't stay away. Service was okay.
Atmosphere: 2
Food: 2
Service: 3
Our server Wendy is amazing! Always fun and she knows our orders by ❤️.
Atmosphere: 5
Food: 5
Service: 5
Their perch is out of this world. And the breaded pork chops are to die
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad Bar, Perch Dinner Market
Was a little noisy from eating dinner. Waitress was good and very nice. Service was normal not to long of a wait.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Salad Bar
Had the BEST experience here tonight. Our waitress was Wendy. She was AMAZING. Super friendly, on point with everything. Anticipated our needs(sauces, drink refills) before we even asked. We will be back sooner rather than later because of her.Kid-friendliness: Waitress Wendy was amazing with the kids :-) plenty of choices for the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar