BIGGBY COFFEE

27500 Novi Rd Store K105, Novi
(947) 233-1056

Recent Reviews

Aiyla Allen

They have options for vegan people ?? The lady at the register was very nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

Robert Martin

I was standing in line and watched an employee eating licked their fingers and rang someone up with out washing his hands. So

Atmosphere: 1

Food: 1

Service: 2

Shaunteia Bell

Went here on my birthday and just so happen to ask Stanley and Veronica, where another place was in the mall they gave out free items for your birthday and then I turned around and ask did they give out anything for free and they were so sweet both of them made me the best drink ever I ask them to make their favorite drink they said they like them all so they created something for me just for my birthday it was huge but so good in full of everything great I will go back to this location just for those to the customer service was amazing even better than the drink thank you so much Stanley and Veronica for making my day feel even more special by stopping at this location ?

Atmosphere: 5

Food: 5

Service: 5

Jasmine Fernandes

This a great location it just depends on the staff member you get on if you are going to get a good experience or not. Some people have good customer service and others don’t

Atmosphere: 2

Food: 5

Service: 3

Finn Moskos

Stanley was a delight!!!!! Convinced to drink glitter lol. Love him! He deserves a raise

Atmosphere: 5

Food: 5

Service: 5

Britney Wolf

The service here is unlike any other customer service that I have experienced. I left here in a better mood than when I came!

Atmosphere: 5

Food: 5

Service: 5

Everett Jennings

Shameful display of PR and poorest service by refusing to give a senior citizen a cup of water.

Service: 1

James Jennings

The most rude insensitive. Refused a cup of water to a man who really looked like he needed it.

Yvette Gutierrez

Veronica was very welcoming! Her customer service was amazing and she was very helpful with giving me recommendations on the menu :) nicole and Rachel were very friendly as well and i definitely recommend this place 1000%

Abel Guzman

This place was amazing, amazing hospitality and staff!!Veronica, Nicole, Rachel did an amazing job and blessed me and my friends with smiles!

Randy Youhan

Horrible service for staff members standing there, laughing at me, not giving me my coffee because there was four people ahead of me even though it was sitting there ready this place is ridiculous and ran by biased people. I will never do business with Biggby coffee again and I hope you don’t either heed my warning and don’t waste your time or money.

Sara A

Love their frozen matcha latte!!My fav drink all year round

Atmosphere: 5

Food: 5

Service: 5

Jarrett Williams

Wonderful managers and staff! Enjoy coming here to get my coffee!

Nichole Glowinski

The staff here is amazing the Manger Megan is always super friendly and helpful. My drinks are always on point. I have never had a bad experience here.

Brenda Richards

I paid $7 dollars for a frozen carmal and when I tasted it it tasted so gross all I tasted was coffee flavor and nothing else if I wanted coffee I would have ordered a coffee will never return to any big by shops this was so bad

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