Red Lobster

27760 Novi Road, Twelve Oaks Mall Rd, Novi
(248) 349-8470

Recent Reviews

Karen Doran

Server was very nice and efficient. Asked for plain steamed broccoli and got the seasoned. Couldn't eat it, but it is what it is. Wish my husband could have gotten more to eat. He ordered Walt's fired shrimp, and it comes with only one side. I ordered stuffed flounder. Very good and came with 2 sides. All in all, though, a relaxing meal that we needed.

Atmosphere: 4

Food: 4

Service: 4

Muhammed Beeai

Very disappointing, I have a feeling that this franchise is about to close. My family and I used to visit weekly, and noticed the deterioration in food quality, e.g the stale bread that is microwaved rather than the old fresh. The famous clam chowder soup recently is devoid of any clams, only potato pieces and visible oil droplets! My mom asked for a filet mignon stake, instead she got a small New York piece. My lobster was poorly cooked.When the clam chowder soup was brought, a young lady stood in the middle of the booth’s lane and started almost yelling ( who ordered the soup, who ordered the clam chowder soup)!!! That was a first for a red lobster! When the orders were brought they were given to the wrong people!! The staff was not up to par, no one greets you coming in or leaving, the doors creek. The whole attitude is worsening day by day, all going down except the prices. I use to leave a 25% tip every time, this time I left 20% only, I will try other branches, I do hope they are better.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Lobster Tails

Denzil Ackles

The food was awesome. Our server Emerson was Great and very knowledgeable. The grill master most definitely what's on top of his game. I had the ultimate endless shrimp, my wife had the southwest shrimp Bowl, both were great. The cheddar bay biscuits were perfect. The Cheesecake was delicious. Jeffery the manager was very attentive and courteous. We'll be back soon.

Atmosphere: 5

Food: 5

Service: 5

Deb Perry

Easter Sunday. Our server was great. Food was good, not served hot though. Seated quickly, server was attentive.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Lobster Tails

Mi Mi

While the people there were crazy, the service was very nice, the people were really friendly and great at their workLoved the food, got to try lobster (spoiler, its just big shrimp)Kid-friendliness: Too kid-friendly if you ask me, three babies were crying in the restaurant at different times during my stay

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fries

Laser Etching Etcetera (Laser Etching)

My wife loves lobster and I love shrimp. Made for excellent evening. I think our server's name was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster Tails, Ultimate Feast, Walt's Favorite Shrimp Platter, All You Can Eat Shrimp, Parrot Isle Jumbo Coconut Shrimp, Shrimp Alfredo

James Chuman

I came inside on a Easter Sunday afternoon with my mom. The wait time for two was only ten minutes. The restaurant was very clean and tidy. I ordered the two coconut shrimp dishes for $17 It was DELICIOUS! I cannot wait to come back! Alice was my server and she was fantastic! I asked for extra refills and crackers for my mom clam chowder, and my mom loved the food! Alice was very attentive, nice, and did a great job. Thank You!!!! I will be back for more!

Atmosphere: 5

Food: 5

Service: 5

Stephen Jackson

Good service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Endless Chowder Salad & Cheddar Bay Biscuits, Shrimp Alfredo

Jose Luis Ramirez

We had to insist that they offer us a table in the center and not next to the wall. The food is very good and I would return again, the service can

Atmosphere: 3

Food: 4

Service: 3

Jessica Christian

We have a Red Lobster less than a mile away but always make the 30 minute trip to this one because we always have great service. Last night was no exception. Geri was our server and she was incredible. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Ashley L

We frequent Red Lobsters but this one is the best! Food was very fresh!! Service was great!!! We enjoyed our meal and outing with my family =)

Atmosphere: 5

Food: 5

Service: 5

Jessica Smith

Great place to eat..

Atmosphere: 4

Food: 4

Service: 5

j a

Our server was great. But the unrealistic wait times. We were told a half hour waiting hour and 17 minutes. Got Sat then ordered 2 shrimp scampi dinners. Waited another 40 minutes for food. If I knew I was gunna be here for almost 3 hours I would have went somewhere else.

Atmosphere: 2

Food: 4

Service: 2

Tinna Shaw Wooten

Its Red Lobster! This location does a good job sending the typical entrees out in a timely manner. Its clean and service is friendly.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Lobster Tails, Ultimate Feast, New Deep Sea Lobsterita, Classic Caesar Salad, All You Can Eat Shrimp

Paul Miller

4 star at best. Food ok. Service was good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fish

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