Tim Hortons

47296 Citygate Dr, Novi
(248) 465-1816

Recent Reviews

Ida Jagne

my child was ordering and she wanted to add a order, but the problem was the cashiers were super rude. They started cussing in front of her, and in the background one of them said the S word because they were really mad they were like come on because she wanted to add a order. but at least the food was good. The Oreo is a definite recommend If you like Oreos, but overall I give this place two because of the service they were treating they were treating my 11 year old badly. They were cussing in front of her for no reason and they were mad because she wanted to add a orderKid-friendliness: The timbits

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Doughnut

craig culbertson

Best coffee around and love there blue berry

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Annette Jackson

Good food.

Atmosphere: 5

Food: 5

Service: 5

Keiko H

2 ladies at the cashier were talking so loud when there was no customer, I heard every thing about their work environment, good/bad customers, sometimes bad words. Thanks for the information.

Atmosphere: 1

Food: 3

Service: 1

Aidianne Savageau

Literally the same people working here for at least 6 years and they still can’t figure out how to do their job correctly, yell at me every time I come because they can’t figure out how to do their jobs.

Atmosphere: 1

Food: 1

Service: 1

HQ Qiu

Very rude attitude when we drive

Atmosphere: 1

Food: 2

Service: 1

K Thompson

Joe and his team were extremely friendly and the service was quick. Keep it up. ?

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Doughnut

Abe B

This place sucks don’t go here, pick another one to go

Atmosphere: 1

Food: 1

Service: 1

Lisa van der Groef

Drive thru was a 20 minute wait for one drink.

Todd

The food and service was good, but there was boards and building materials laying around blocking half of the tables. We ended up cleaning off the chairs and table that was available. If we had not been to far away from home, we would not have ate inside. Would have rated atmosphere higher if it the dining area was cleaned up.

Atmosphere: 2

Food: 4

Service: 5

Giselle Sierra

Worst costumer service I’ve ever had. I’d not recommend people come here at

Atmosphere: 1

Food: 1

Service: 1

Brandon Porcaro

This place is absolutely horrible.. I get 2 biscuits with butter, a coke and an unsweetened tea.. simple easy order. She doesn't even heat the biscuits and put a clump of butter in the middle and didn't spread it at all. It was like biting into a cold pastry with butter filling.. if I could do 0 stars I would. Take more pride in your work and the do the job you are there for..

Atmosphere: 1

Food: 1

Service: 1

Ansam razzoki

Mary and samara are very patient and professional with taking orders and nice with

Atmosphere: 5

Food: 5

Service: 5

KACrawford

ordered through doordash; ordered a large iced mocha and the receipt they gave me says i ordered a medium, just make sure you go in the store to make sure you get what you ordered.

Food: 3

Service: 3

Jenny Edmonds

8/27 it was so slow - my bacon egg and cheese sandwich had a sausage in place of the egg- like huh? and a woman with an accent was extremely rude about it. In the us customer service is supposed to be polite and friendly.

Atmosphere: 1

Food: 1

Service: 1

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