Every time I come here for food it’s disappointing.
Atmosphere: 1
Food: 1
Service: 1
Gary Segadi
Drive thru has improved their speed. 2 cars ahead of me took about 7 min. to get my order.Person taking my order was very friendly and upbeat. He was also the same person taking my money and handing me my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger Sliders, French Fries
allison knight
I didn't receive the usually warm and fresh hamburgers. I've grown to expect at this location
Atmosphere: 3
Food: 3
Service: 3
Charmaine Willaims
It's about respect, customer service and communication
ynot Ochouno (ynot)
You can't come home and not have this. It's not the most luxurious but maan when those buns af fresh!!!!! ??. Get a sack of cheeseburgers and add ketchup, and if you think you have enough, give ya some more!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger Sliders, 20 Piece Chicken Rings 10 Original Sliders and 1 Sack of French Fries, Fish Nibblers Cal 320 590 1100, French Fries, Double Cheeseburger, Fish Bites, Chicken Ring, Fish Slider Meal Cal 970-1360, Bacon Cheese, 15 15 Crave Case Cal 4650-4950, The New 1921 Burger Celebrating Years, The 1921 Slider, Double Cheese Slider Cal 300-330, Mozzarella Sticks
Heidi Bodner
The two guys that worked February 21,2024 at 530am always say they're closed for maintenance so unbelievable that people you hire will ruin your business. Lazy people lazy lazy lazy. If it was their restaurant they wouldn't do that. Watch who you hire,
Atmosphere: 1
Food: 4
Service: 1
Brayden White
They said the meal was 15 something then charged us 18-19 dollars and not only that the food is never fresh it’s almost as if it’s
Atmosphere: 1
Food: 1
Service: 1
TheRishbi
We've been doing White Castle on VDay for years. This was by far the worst! Table wasn't ready when we got there. They half-heartedly cleaned it off. Reservation time 6:15, didn't take our order until 6:40 - and that was after I went to the counter to put in an order. That may fly at a fancy place, but not White Castle. Didn't get any napkins - luckily I keep some in my pocket. Had to ask twice to get my daughter's drink, even though it came with her meal. My kids were being a bit crazy, as kids are when bored. A while after eating, and waiting on the bill, my wife took them home. I waited for the bill, and waited... They picked up the boxes, etc. from the table, no bill. Every other table in the place cleared out, no bill. Perhaps I became invisible!
We had an absolute blast for our Valentine's Day at White Castle! This was our first time, and it was fantastic. Staff was great, place was decorated super cute, and the food (as always) was wonderful! This may be a a new tradition for us...the couple sitting next to us said it was their 15th consecutive Valentines dinner! Highly recommend! They even let us bring wine in a brown paper bag...ssshhhhhh ;)
Tammara Callahan
We asked for cheese sliders with everything.....that includes mustard and ketchup. I guess if you're busy partying you can't remember or read the orders. It took 20 minutes to get it. Dry cheeseburgers. Fries were cooked in dirty oil crumbs and overcooked. Too much money for bad food.
You sit in line for half an hour to order. No matter what day.
Food: 3
Service: 3
Man of God Mind (Red pill thinking man)
Upholding the White Castle way. Consistent performance in sticking to their tried and true protocols in food & service delivery. The brick and mortar drive thru window advancements at the Oak Park MI location are much appreciated!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Burger Sliders
Dorenda Standifer
The guys who work here always make me smile! They are so welcoming on the intercom! My food is always warm and my sandwiches are made exactly how I ask everytime. I always leave the dri-thru with a smile. The service here is amazing!
Every time I come here for food it’s disappointing.
Atmosphere: 1
Food: 1
Service: 1
Drive thru has improved their speed. 2 cars ahead of me took about 7 min. to get my order.Person taking my order was very friendly and upbeat. He was also the same person taking my money and handing me my order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger Sliders, French Fries
I didn't receive the usually warm and fresh hamburgers. I've grown to expect at this location
Atmosphere: 3
Food: 3
Service: 3
It's about respect, customer service and communication
You can't come home and not have this. It's not the most luxurious but maan when those buns af fresh!!!!! ??. Get a sack of cheeseburgers and add ketchup, and if you think you have enough, give ya some more!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger Sliders, 20 Piece Chicken Rings 10 Original Sliders and 1 Sack of French Fries, Fish Nibblers Cal 320 590 1100, French Fries, Double Cheeseburger, Fish Bites, Chicken Ring, Fish Slider Meal Cal 970-1360, Bacon Cheese, 15 15 Crave Case Cal 4650-4950, The New 1921 Burger Celebrating Years, The 1921 Slider, Double Cheese Slider Cal 300-330, Mozzarella Sticks
The two guys that worked February 21,2024 at 530am always say they're closed for maintenance so unbelievable that people you hire will ruin your business. Lazy people lazy lazy lazy. If it was their restaurant they wouldn't do that. Watch who you hire,
Atmosphere: 1
Food: 4
Service: 1
They said the meal was 15 something then charged us 18-19 dollars and not only that the food is never fresh it’s almost as if it’s
Atmosphere: 1
Food: 1
Service: 1
We've been doing White Castle on VDay for years. This was by far the worst! Table wasn't ready when we got there. They half-heartedly cleaned it off. Reservation time 6:15, didn't take our order until 6:40 - and that was after I went to the counter to put in an order. That may fly at a fancy place, but not White Castle. Didn't get any napkins - luckily I keep some in my pocket. Had to ask twice to get my daughter's drink, even though it came with her meal. My kids were being a bit crazy, as kids are when bored. A while after eating, and waiting on the bill, my wife took them home. I waited for the bill, and waited... They picked up the boxes, etc. from the table, no bill. Every other table in the place cleared out, no bill. Perhaps I became invisible!
We had an absolute blast for our Valentine's Day at White Castle! This was our first time, and it was fantastic. Staff was great, place was decorated super cute, and the food (as always) was wonderful! This may be a a new tradition for us...the couple sitting next to us said it was their 15th consecutive Valentines dinner! Highly recommend! They even let us bring wine in a brown paper bag...ssshhhhhh ;)
We asked for cheese sliders with everything.....that includes mustard and ketchup. I guess if you're busy partying you can't remember or read the orders. It took 20 minutes to get it. Dry cheeseburgers. Fries were cooked in dirty oil crumbs and overcooked. Too much money for bad food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Super long line. Slow
Atmosphere: 1
Food: 1
Service: 1
You sit in line for half an hour to order. No matter what day.
Food: 3
Service: 3
Upholding the White Castle way. Consistent performance in sticking to their tried and true protocols in food & service delivery. The brick and mortar drive thru window advancements at the Oak Park MI location are much appreciated!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Burger Sliders
The guys who work here always make me smile! They are so welcoming on the intercom! My food is always warm and my sandwiches are made exactly how I ask everytime. I always leave the dri-thru with a smile. The service here is amazing!
Atmosphere: 5
Food: 5
Service: 5
I love White CastleWe need one back in Cleveland,
Atmosphere: 4
Food: 4
Service: 5