Wendy's

655 Ann Arbor Rd, Plymouth
(734) 455-1616

Recent Reviews

Be-UTFul Creations

Most of the food was good. The fries needed to be hot, and the box should always be filled. Other than that, it was good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 10 PC Chicken Nugget Combo

Cj Whitfield

This was top 3 worst fast food experiences of my life and I’m 41 years old. Food was horrible. Orders were wrong. Staff was incompetent and lazy. Food took 20+ mins from the kiosk with us being the only patrons in and only 2 cars in the drive through, one which had to pull forward sit and wait just as long as us. This place is an absolute travesty. They just need to close it down

Atmosphere: 1

Food: 1

Service: 1

Jay White

The first time going to this Wendy’s, I received half my order and was told to have a good day. I advised I was missing the other half and ultimately ended up handing the drive thru personnel my phone so they could complete the order. The second time going the same thing happened and I had to go inside to get it fixed so between ordering through the mobile app and the store receiving the order, something is messed up but I would ultimately return as everyone was very friendly with helping to get it fixed. It’s not the stores fault. Just know if you do a mobile order you may not receive the whole thing but no need to catch an attitude.

Tim D.

Haven't been to a Wendy's in a while, so decided to try a single with everything. To my dismay, it was old and overcooked.I will NEVER return to this store and probably not eat at Wendy's again.

Food: 1

Service: 3

Sandi Paul

Biggie bag offers a pretty big amount of food for the price which helps folks out. Their apple/pecan salads are very good!

Food: 4

Service: 4

Andrew S

Best service for a fast food place I’ve had in a long time

Atmosphere: 5

Food: 5

Service: 5

George Highe

Place was filthy. Condiment dispensers were broken. no napkins in the holders.Burgers were over cooked and cold. Fries were dry and cold. Took 10 minutes to get our food with only one other couple in the restaurant and a couple of cars in the drive thru.Used to be a Wendy's fan but no more. Sad that this level of service is now the norm.

Atmosphere: 1

Food: 1

Service: 1

ronald ealy (ron00919)

Did a mobile order pickup and there was only 1 lady in front of me it took them 10-20mins to make her a single combo and then I had to wait another 5 minutes for my food which you would have thought would have already been prepared. I'm just disappointed as this used to be great. I only ordered a double sandwich no combo with a orange frosty also 4 for 4 with a small drink

Atmosphere: 1

Food: 3

Service: 1

Dennis Smith

I literally just ate the best Dave's double I've ever had in my life ... and I'm old ??‍♂️???Seriously tho 20/10

Atmosphere: 5

Food: 5

Service: 5

drew anderson

They put mayo on my burger 3 times in a row and this morning I ordered a large bisuits and gravy and received a small.The gravy was watery and after a couple bytes I tossed it in the trash.I love wendys but these people are on autopilot.

Atmosphere: 1

Food: 1

Service: 1

Brandon S

Ordered ahead on the app. At least a 7 car line in drive thru. Lobby was locked so couldn't go inside. Took 25 mins to get my order. Food was ok and so was the drive thru staff but good lord were they

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chili, Dave's

Bianca

Erica was an absolute gem today. Wendy's was short staffed, but you couldn't tell by the grace and amazing customer service that Erica had this morning. she went above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Havelka-Smith (niffin)

Usual standard Wendy's. I wish the app allowed you to order sauces.

Food: 4

Service: 4

Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Dave's Single, French Fries

Larry Frost

Workers behind the counter refused to even acknowledge me or take my order. What I wanted to order isn’t an option on their kiosk. I could hear the workers saying “no I’m not dealing with people” grown up children are working here.

Atmosphere: 1

Service: 1

Hannan Ramlawi

Good was good but saw staff being rude to a guy who wanted to pay at the counter because he only had cash. The staff said no he had to use the kiosk and use card. He ended up leaving with no food. I can’t believe they don’t allow people to pay with cash.

Atmosphere: 3

Food: 3

Service: 1

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