Very disappointed.. pay almost 11.00 for mini and chips. One very sliced piece of ham, one turkey, half slice of bacon. Birds will appreciate the bread.
StarksIMC Breaking Barriers
Check your food before leaving!I went to Jersey Mike’s on Westnedge in Portage MI a month ago. The bread was so hard that you could hit it with your fist that it didn’t indent and it made sounds. I couldn’t eat the sandwich so my dinner was ruined for the night.I called Jersey Mikes on South Westnedge Kalamazoo/ Portage MI and they put me on the list for a free sandwich.Today, one month later, I decided to get my free sandwich from Jersey Mikes in Portage Mi. I called my order in and informed the employee that this is a free sandwich from a month ago. They asked what did I want on the sandwich and they said do you want the Jersey Mike’s way? I said sure. The sandwich should include Lettuce, yellow banana peppers, tomatoes, mushrooms, just loaded with vegetables.When my daughter brought my sandwich home it was poorly fixed with Little to no vegetables and I don’t believe this is the Jersey Mike’S way of eating a sub. None of the fixings I requested was on my sandwich. Unbelievable! This was the 2nd sandwich I had from this location not to mention another night of dinner being ruined for me.I called the restaurant again and the manager was really nice. However, it’s sad they can’t fix a sandwich correctly. They put me on the list for another sandwich. However, with the many issues and disappointing results I’m nervous to count on it for my dinner.I will do another review after my next sandwich but this location is horrible.The picture below will show the 1 onion slice they gave me on the Sandwich. This is the way the sandwich actually was fixed the Jersey Mike’s way. LolLook at your food before leaving.
Corey Thorpe
I have ordered 3 times for pickup now. On two occasions I arrived when my food was supposed to be ready for pick up and neither time my food was ready. I waited longer for my food than people ordering at the store. The 3rd time, apparently someone else picked up my order and my order had to be completely remade. I understand issues from time to time but this location is consistently bad with pick up orders.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chipotle Cheese Steak
Doug McLiechey
Went for lunch with friends, staff was super friendly and helpful, food was great and fast. Will definitely be stopping in again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
Isaiah Rodriguez
The food was absolutely delicious as always and the costumer service was very polite and helpful especially from Mike who works there. As soon as I told him what I wanted to order I could already tell how much he actually enjoys his job and his performance was outstanding very nice and friendly guy.
Atmosphere: 5
Food: 5
Service: 5
zach davis
Went in with the fam and was greeted with great customer service even though they were busy. Mike was great and made sure our experience was the same as it’s always been with the sub above!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Bomia
Visited this location today and was very disappointed.. this was about the 4th time we have been in where they have ran out of bread... the girl putting the toppings on looked like she had better things to do than to be there putting veggies on sandwiches... everyone wad very unfriendly except 1 person and unfortunately I was unable to get his name.
Atmosphere: 2
Food: 2
Service: 1
Loretta H.
I have been eating at Jersey Mike's in California for a long time. This place and another location in Kalamazoo are not only filthy, but their food tastes stale. I'm not wrong because I've had the best. You don't what you're missing if you eat these sandwiches.
Matt Miller
Ordered online and went to pickup.They made the Sammy's in wraps because they were out of bread- their wraps taste like a rubber boot- more like a sub below ):
Atmosphere: 1
Food: 1
Service: 1
Brandon Rodenbo
Mike and Eliana were very polite and greeted me when I entered.
I have celiac and have always been treated with so much kindness, caution, and respect. A lot of restaurants have no idea what to do with a gluten allergy, but Jersey Mike’s is consistently on top of it. This location especially!! :)
Atmosphere: 5
Food: 5
Service: 5
Christopher Sampson
Mike is great! Great customer service, hospitality is top rated, friendly staff and the food was great! Definitely recommending to people I know.
Atmosphere: 5
Food: 5
Service: 5
Scott Steele
I came in today because I had a free coupon. This is not normally somewhere that I would so to eat. However, the food was delicious and the employees were incredibly helpful. Also super friendly! Thanks Riker, Mike n Robert!
Atmosphere: 5
Food: 5
Service: 5
Meagan Stiver
Fast friendly service and delicious fresh food! I love this
Atmosphere: 5
Food: 5
Service: 5
Joseph Arnold
Very welcoming and provided amazing service. It is my second time at Jersey Mike’s and they were very patient and understanding with any questions I had. I would definitely recommend this location.
Very disappointed.. pay almost 11.00 for mini and chips. One very sliced piece of ham, one turkey, half slice of bacon. Birds will appreciate the bread.
Check your food before leaving!I went to Jersey Mike’s on Westnedge in Portage MI a month ago. The bread was so hard that you could hit it with your fist that it didn’t indent and it made sounds. I couldn’t eat the sandwich so my dinner was ruined for the night.I called Jersey Mikes on South Westnedge Kalamazoo/ Portage MI and they put me on the list for a free sandwich.Today, one month later, I decided to get my free sandwich from Jersey Mikes in Portage Mi. I called my order in and informed the employee that this is a free sandwich from a month ago. They asked what did I want on the sandwich and they said do you want the Jersey Mike’s way? I said sure. The sandwich should include Lettuce, yellow banana peppers, tomatoes, mushrooms, just loaded with vegetables.When my daughter brought my sandwich home it was poorly fixed with Little to no vegetables and I don’t believe this is the Jersey Mike’S way of eating a sub. None of the fixings I requested was on my sandwich. Unbelievable! This was the 2nd sandwich I had from this location not to mention another night of dinner being ruined for me.I called the restaurant again and the manager was really nice. However, it’s sad they can’t fix a sandwich correctly. They put me on the list for another sandwich. However, with the many issues and disappointing results I’m nervous to count on it for my dinner.I will do another review after my next sandwich but this location is horrible.The picture below will show the 1 onion slice they gave me on the Sandwich. This is the way the sandwich actually was fixed the Jersey Mike’s way. LolLook at your food before leaving.
I have ordered 3 times for pickup now. On two occasions I arrived when my food was supposed to be ready for pick up and neither time my food was ready. I waited longer for my food than people ordering at the store. The 3rd time, apparently someone else picked up my order and my order had to be completely remade. I understand issues from time to time but this location is consistently bad with pick up orders.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chipotle Cheese Steak
Went for lunch with friends, staff was super friendly and helpful, food was great and fast. Will definitely be stopping in again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike's Famous Philly
The food was absolutely delicious as always and the costumer service was very polite and helpful especially from Mike who works there. As soon as I told him what I wanted to order I could already tell how much he actually enjoys his job and his performance was outstanding very nice and friendly guy.
Atmosphere: 5
Food: 5
Service: 5
Went in with the fam and was greeted with great customer service even though they were busy. Mike was great and made sure our experience was the same as it’s always been with the sub above!
Atmosphere: 5
Food: 5
Service: 5
Visited this location today and was very disappointed.. this was about the 4th time we have been in where they have ran out of bread... the girl putting the toppings on looked like she had better things to do than to be there putting veggies on sandwiches... everyone wad very unfriendly except 1 person and unfortunately I was unable to get his name.
Atmosphere: 2
Food: 2
Service: 1
I have been eating at Jersey Mike's in California for a long time. This place and another location in Kalamazoo are not only filthy, but their food tastes stale. I'm not wrong because I've had the best. You don't what you're missing if you eat these sandwiches.
Ordered online and went to pickup.They made the Sammy's in wraps because they were out of bread- their wraps taste like a rubber boot- more like a sub below ):
Atmosphere: 1
Food: 1
Service: 1
Mike and Eliana were very polite and greeted me when I entered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
Restaurantji Recommends
I have celiac and have always been treated with so much kindness, caution, and respect. A lot of restaurants have no idea what to do with a gluten allergy, but Jersey Mike’s is consistently on top of it. This location especially!! :)
Atmosphere: 5
Food: 5
Service: 5
Mike is great! Great customer service, hospitality is top rated, friendly staff and the food was great! Definitely recommending to people I know.
Atmosphere: 5
Food: 5
Service: 5
I came in today because I had a free coupon. This is not normally somewhere that I would so to eat. However, the food was delicious and the employees were incredibly helpful. Also super friendly! Thanks Riker, Mike n Robert!
Atmosphere: 5
Food: 5
Service: 5
Fast friendly service and delicious fresh food! I love this
Atmosphere: 5
Food: 5
Service: 5
Very welcoming and provided amazing service. It is my second time at Jersey Mike’s and they were very patient and understanding with any questions I had. I would definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5