The cashier girl needs an attitude adjustment. Rude!
Atmosphere: 5
Food: 5
Service: 1
Chris Regan
This location has gone downhill. The bread was hard and almost inedible. The staff is rude and seems like you’re bothering them. This is too much money for such low quality garbage food.
Atmosphere: 3
Food: 2
Service: 2
Silver Pencil
2nd time being here. It was cold and the crew was listening to grunge like music, louder than the piped in music. The first time it was cold, also. I asked of they had the air on. ‘Yes, we were hot from the rush’. I can in about 2p. Not busy!! Will probably come back for the food, definitely not to dine in. It’s not relaxing.
Atmosphere: 2
Food: 5
Service: 4
Michael Harrington
Good food for a good price and free delivery can't beat it looking at you Subway lol.?
Atmosphere: 5
Food: 5
Service: 5
Mo Tee
Overpriced
Luxe Touch
The staff is EXTREMELY rude! I walked in to an empty store, nobody greeted me. I said hello and they just stared at me. I placed my order and asked for a receipt. The guy behind the counter ignores me. The lady to his right making the sandwiches says it will be on the sandwich. I go to the end of the line where you pick up the sandwich and wait for my food. After about 4 minutes the guy comes down and says that’s yours. At no point, did anyone simply say your sandwich is ready before he came down minutes later. I asked for a bag and apparently, that was an inconvenience. Train the staff on better customer service skills. Especially when you have an empty store!
Service: 1
Pramod Gopal
I liked the sandwiches here. It more like a subway but better than the subway.
Atmosphere: 5
Food: 5
Service: 5
Nathan McMillian
Horrible service. Don't order online. Don't bother calling, they won't answer. And if you ask why your order says it was delivered when it wasn't, they'll hang up on you after you finally get them to answer the phone. Jersey Mike's and Penn Station aren't too far from this location. I'd suggest them both before this.
Service: 1
Randy Patenaude
My food was delivered, the bag smelled like smoke from the delivery drivers car.
Food: 4
Service: 2
J BT
They NEVER answer the phone! How do you do business this way?! People order online and need to make changes! We use them for business lunches, but never, EVER again!
After waiting over an hour for my order I called the store, and was told they had a new driver and she wasn't used to the area-- sorry, but no. As someone who delivered for GrubHub for several years, I call BS. This isn't the seventies, we have apps for that.I had to fight for a refund and had to call back AGAIN because the online tracking erroneously said my order had been delivered WHICH IT HAD NOT and I hadn't received an email confirmation of my refund either, which I was told I would get. look, I get the things happen, but for a company that built it's brand on fast delivery, I should have been *alerted* to a delay.
Tom Truax
Great sandwiches but not the
Atmosphere: 4
Food: 4
Service: 4
Angela Bartolomeo
I have seen several reviews JUST like this one. Ordered online, it’s been an hour and it’s still not out for delivery. I’ve called 3 times with no answer. What is happening?? I have to now dispute the charge on my card.
Service: 1
Leah Mularski
I just wish they didn't start making your order before you even finished ordering it. Like, myyyyy guyyyy I said no mayo n leave the bread in ? it doesn't have to be THAT freaky fast ya know? Just lemme finish so you can make it right and everything's greattttttt. Thank yooooou. Still delicious tho.
Atmosphere: 5
Food: 5
Service: 4
spinaltap
I walk in, and the floor is wet from the mopping. Not an issue usually, however they used some stanky soap. Place smelled like a toilet. And the music was as loud as a Manowar concert. I specifically order a JJ Gargantuan sub combo. The sub was supposed to be 16in. When I got home, it was the 8in instead. My fault for not checking at the store. I called them for clarification. Some which way, the girl tried to convince me a giant sub is bigger than a gargantuan. Huh....so my order was correct in her mind. The website clearly states 16in for a gargantuan size. I give up. Hungry, need to eat. Moral of the story, check your order for accuracy if done online. Don't be a goober like me.
The cashier girl needs an attitude adjustment. Rude!
Atmosphere: 5
Food: 5
Service: 1
This location has gone downhill. The bread was hard and almost inedible. The staff is rude and seems like you’re bothering them. This is too much money for such low quality garbage food.
Atmosphere: 3
Food: 2
Service: 2
2nd time being here. It was cold and the crew was listening to grunge like music, louder than the piped in music. The first time it was cold, also. I asked of they had the air on. ‘Yes, we were hot from the rush’. I can in about 2p. Not busy!! Will probably come back for the food, definitely not to dine in. It’s not relaxing.
Atmosphere: 2
Food: 5
Service: 4
Good food for a good price and free delivery can't beat it looking at you Subway lol.?
Atmosphere: 5
Food: 5
Service: 5
Overpriced
The staff is EXTREMELY rude! I walked in to an empty store, nobody greeted me. I said hello and they just stared at me. I placed my order and asked for a receipt. The guy behind the counter ignores me. The lady to his right making the sandwiches says it will be on the sandwich. I go to the end of the line where you pick up the sandwich and wait for my food. After about 4 minutes the guy comes down and says that’s yours. At no point, did anyone simply say your sandwich is ready before he came down minutes later. I asked for a bag and apparently, that was an inconvenience. Train the staff on better customer service skills. Especially when you have an empty store!
Service: 1
I liked the sandwiches here. It more like a subway but better than the subway.
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Don't order online. Don't bother calling, they won't answer. And if you ask why your order says it was delivered when it wasn't, they'll hang up on you after you finally get them to answer the phone. Jersey Mike's and Penn Station aren't too far from this location. I'd suggest them both before this.
Service: 1
My food was delivered, the bag smelled like smoke from the delivery drivers car.
Food: 4
Service: 2
They NEVER answer the phone! How do you do business this way?! People order online and need to make changes! We use them for business lunches, but never, EVER again!
Service: 1
Restaurantji Recommends
After waiting over an hour for my order I called the store, and was told they had a new driver and she wasn't used to the area-- sorry, but no. As someone who delivered for GrubHub for several years, I call BS. This isn't the seventies, we have apps for that.I had to fight for a refund and had to call back AGAIN because the online tracking erroneously said my order had been delivered WHICH IT HAD NOT and I hadn't received an email confirmation of my refund either, which I was told I would get. look, I get the things happen, but for a company that built it's brand on fast delivery, I should have been *alerted* to a delay.
Great sandwiches but not the
Atmosphere: 4
Food: 4
Service: 4
I have seen several reviews JUST like this one. Ordered online, it’s been an hour and it’s still not out for delivery. I’ve called 3 times with no answer. What is happening?? I have to now dispute the charge on my card.
Service: 1
I just wish they didn't start making your order before you even finished ordering it. Like, myyyyy guyyyy I said no mayo n leave the bread in ? it doesn't have to be THAT freaky fast ya know? Just lemme finish so you can make it right and everything's greattttttt. Thank yooooou. Still delicious tho.
Atmosphere: 5
Food: 5
Service: 4
I walk in, and the floor is wet from the mopping. Not an issue usually, however they used some stanky soap. Place smelled like a toilet. And the music was as loud as a Manowar concert. I specifically order a JJ Gargantuan sub combo. The sub was supposed to be 16in. When I got home, it was the 8in instead. My fault for not checking at the store. I called them for clarification. Some which way, the girl tried to convince me a giant sub is bigger than a gargantuan. Huh....so my order was correct in her mind. The website clearly states 16in for a gargantuan size. I give up. Hungry, need to eat. Moral of the story, check your order for accuracy if done online. Don't be a goober like me.
Atmosphere: 1
Food: 5
Service: 1