Captain Jay's Fish & Chicken

32459 Gratiot Ave, Roseville
(586) 774-3474

Recent Reviews

Clarissa Gerstenberger

They take

Atmosphere: 5

Food: 5

Service: 1

Sean Renders

The Employee's here a very rude.

Atmosphere: 1

Food: 1

Service: 1

Andre McPherson

I was told to bring my food back after my order was bold and the manager demanded I bring the chicken and recipe when I told her I made it home and not coming back today due to inconvenience hot sauce was off chicken was overcooked and dinner roll was thrown in bag unprotected then manager got smart like I’m not a paying customer it’s cool I’ll take my money to Kroger

Food: 1

Service: 1

Natalie Winton

Ordered shrimp and chicken. Cashier looked lost and was acting

Atmosphere: 3

Food: 2

Service: 2

Emmie Dutchess

The chicken was nasty dark like the grease was old . called store spoke with manager who was extremely argumentative and hung up on me will be contacting cooperative office for a refund

Rosalyn Bolds

Wait time is a little long, but overall, the food is what's expected. Good!

Atmosphere: 5

Food: 5

Service: 4

nicole simone

The Cook was eating and cooking at the same time, the lady that took my order was coughing the entire time! My food was extremely over cooke.

Food: 1

Service: 1

LaJuana Bostic

I placed an order today for a 5pc leg and thigh. The woman cashier (Jessica) said ok it’ll be a few minutes. I sat in my car for the wait, upon me going back into the building I watched the cashier (Jessica) coughed over my chicken right after it was handed to her by the cook. She bagged it up and as she tries to give me the bag I said ma’am did u just cough on my chicken, she gave me all attitude and started talking crazy to me about it and the cook had to come service me. I asked her for a refund due to the situation and her rude ways, she said no and continued to be rude. The cook even said she was totally wrong for her disposition. I’m headed back up there in a few to talk to a manager ? terrible customer service

Atmosphere: 3

Food: 3

Service: 1

Sonja Brownbey

Food was

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Fried Whiting Fish and Fries

Dennis Bolden

Chicken strips were the

Atmosphere: 4

Food: 5

Service: 4

Leon Mitchell

I ordered an 8 piece leg and thighs fried lightly. I got it to go home without cheched the chicken out First, my mistake, it looked like it been

Atmosphere: 1

Food: 1

Service: 1

Meshawn Smith

Very Poor Management, Confrontational Disrespectful, (need a management class ) I asked for catfish fried hard it was not Catfish & it was overly cooked ,it looked more like chicken strip instead of 2 pieces of Fish I opened each piece individually it was barely fish in it . I called to let them know the staff agreed to replace it for chicken & When I arrived the Supervisor made it an issued said she wasn’t replacing it. I ate off it . I ate the fries out the box from around the so called Catfish.It seem as though she wanted an argument so Politely told her I’ll inform cooperate & walked out!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Catfish

Joelle Wright-Terry

I ordered chicken that was undercooked and not seasoned. I also ordered Banana pudding and I received a container of box pudding with cookies in a paper bag. When I contacted their staff, the alleged manager told me that my statement was not true!!! She was rude and her tone very unprofessional. Pictures are worth a thousand words!!! I am very saddened and have patronized this restaurant numerous times before….. Done!!!

Food: 1

Service: 1

Escobar 1942

Jessica is a good cashier very polite and got me everything I needed! Great

Atmosphere: 5

Food: 5

Service: 5

M Lowrey

Waited 60mins for order that was phone in 3:23pm. Order still wasn't ready 4:35

Food: 3

Service: 1

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