Went for bagels at 10 am and they told me they would t be making any more, what kind of bagel shop runs out at 10am?? So disappointed.
Atmosphere: 5
Food: 2
Service: 3
lisa babb
Yeah I never post negative reviews but the food that did end up in my bag was not in good shape - like did not get eaten bad shape. And they missed the side item when there was only one meal ordered…
Frances Khreibani
Door dasher/ NOW FORMER PATRON of this location. This Panera location is always dirty, slow and now I can say management is horrible. Food was to be picked up at 5:40, arrived at 5:35. Restaurant was slow due to CC systems being down. Meal was not started until I arrived after waiting 10 min for food, I witnessed 2 employees arguing over who was going to make the drinks. In the midst of the argument,I asked for management. Manager came out with major attitude. I told him, what was happening. No apology, no thanks for the info. Instead he made a excuse for the staffs behavior. This is obviously why the lobby was dirty, staff standing around looking on their phones, joking around with each other while customers stand there waiting for food. There are Panera's everywhere, go to another 1. Don't give yr hard earned money to this location. You deserve clean, fast, friendly service, when spending money!!
A. A
I ordered a Teriyaki chx Bwl thinking it would look like the picture for $17.59. I received a big clear bowl with brown paper in it with two table spoon full of food on top of the brown paper inside the big clear bowl. I'm disappointed that I was charged 17.59 worth of food but didn't receive much food for the price.
Food: 1
Richard Robert
My wife got very sick after eating there. I am not kidding, we are not sure if it was the food.
Atmosphere: 1
Food: 1
Service: 1
Paige Marie
Ripped off once again. Ordered 2 bread bowls and a soup all 3 were supposed to come with a baguette...of course when I got home the baguettes were not there. My husband also ordered a Chicken & Pepperoni Mozzarella Melt and there was no chicken on it. It is too expensive to go out to eat or order carryout and have half of your order missing or messed up.
Food: 2
Service: 1
Cliff Anderson
Ordered a chicken mozzarella pizza melt and a broccoli cheddar soup with baguette. Received no chicken on the melt and no baguette. My wife also ordered soup and received no baguette with her soup even though it was clearly marked that it was in the bag. Not the first time we have had issues woth this restaurant. Tired of workers expecting more money for lower quality of service. You EARN more money no one will hand you anything in life. Done with this restaurant.
Atmosphere: 3
Food: 2
Service: 1
Aleks
Long service
Atmosphere: 3
Food: 3
Service: 1
Juliana Navarre
I made an online order and the app told me my order was delayed. I had to wait an extra 30 minutes for my order to be done, then I went to grab my food at the window and I get all the way home to not even have some of my food in my bag. I had to drive all the way back out here and I asked to speak to a manager..who didn’t even want to come out and talk to me. And the poor girl up front was continuously being told to cash the line behind me out while she was obviously assisting me with my issue..meanwhile I see 3 other workers making FaceTime calls and texting behind walls… pretty pathetic if you ask me. And unprofessional for the manager to not even come out and talk to me. I guess that’s why’s this location has so many poor reviews. LMAO save your time and go to another Panera y’all.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Mac & Cheese
Nicole Stenhouse
I was charged almost $11 for a bagel and a 16 oz unblended smoothie… the same smoothie used to be twice the size. Yeah it’s a no for me I won’t be back. Service and costs these days make absolutely no sense.
I usually don’t leave negative reviews, however, I ordered a parfait from this location and for over $5 I got a spoonful of yogurt a handful of berries and a whole lot of water? Definitely not worth it.
Katelyn Missig
I ordered a roasted turkey and avocado BLT and added cheese. They forgot the avocado and cheese, I went back and told them so they made me another one and STILL forgot the cheese. I don’t understand how you can make this mistake TWICE when it’s on the written order and I told you verbally. Stay away from this location unless you want to spend an hour waiting for them to actually get the order right.
Halie Thorn
They suck and don’t know how to work people with proper training and there aittudes people who don’t have no no consideration and they use the same food for the next day they use hard bread for the soups and there place ain’t clean I’m sorry I don’t normally say all this but I’m sorry no wonder why they can’t keep people
Tyler A
I love Panera especially since this location is closest to my house and my work but i cannot express how many times this specific location has messed up my order, it’s to the point it’s practically every time i place a rapid pickup. I either get something wrong with my sandwhich or get the wrong soup or forgotten items etc. This panera really needs to get their act together this is ridiculous.
Went for bagels at 10 am and they told me they would t be making any more, what kind of bagel shop runs out at 10am?? So disappointed.
Atmosphere: 5
Food: 2
Service: 3
Yeah I never post negative reviews but the food that did end up in my bag was not in good shape - like did not get eaten bad shape. And they missed the side item when there was only one meal ordered…
Door dasher/ NOW FORMER PATRON of this location. This Panera location is always dirty, slow and now I can say management is horrible. Food was to be picked up at 5:40, arrived at 5:35. Restaurant was slow due to CC systems being down. Meal was not started until I arrived after waiting 10 min for food, I witnessed 2 employees arguing over who was going to make the drinks. In the midst of the argument,I asked for management. Manager came out with major attitude. I told him, what was happening. No apology, no thanks for the info. Instead he made a excuse for the staffs behavior. This is obviously why the lobby was dirty, staff standing around looking on their phones, joking around with each other while customers stand there waiting for food. There are Panera's everywhere, go to another 1. Don't give yr hard earned money to this location. You deserve clean, fast, friendly service, when spending money!!
I ordered a Teriyaki chx Bwl thinking it would look like the picture for $17.59. I received a big clear bowl with brown paper in it with two table spoon full of food on top of the brown paper inside the big clear bowl. I'm disappointed that I was charged 17.59 worth of food but didn't receive much food for the price.
Food: 1
My wife got very sick after eating there. I am not kidding, we are not sure if it was the food.
Atmosphere: 1
Food: 1
Service: 1
Ripped off once again. Ordered 2 bread bowls and a soup all 3 were supposed to come with a baguette...of course when I got home the baguettes were not there. My husband also ordered a Chicken & Pepperoni Mozzarella Melt and there was no chicken on it. It is too expensive to go out to eat or order carryout and have half of your order missing or messed up.
Food: 2
Service: 1
Ordered a chicken mozzarella pizza melt and a broccoli cheddar soup with baguette. Received no chicken on the melt and no baguette. My wife also ordered soup and received no baguette with her soup even though it was clearly marked that it was in the bag. Not the first time we have had issues woth this restaurant. Tired of workers expecting more money for lower quality of service. You EARN more money no one will hand you anything in life. Done with this restaurant.
Atmosphere: 3
Food: 2
Service: 1
Long service
Atmosphere: 3
Food: 3
Service: 1
I made an online order and the app told me my order was delayed. I had to wait an extra 30 minutes for my order to be done, then I went to grab my food at the window and I get all the way home to not even have some of my food in my bag. I had to drive all the way back out here and I asked to speak to a manager..who didn’t even want to come out and talk to me. And the poor girl up front was continuously being told to cash the line behind me out while she was obviously assisting me with my issue..meanwhile I see 3 other workers making FaceTime calls and texting behind walls… pretty pathetic if you ask me. And unprofessional for the manager to not even come out and talk to me. I guess that’s why’s this location has so many poor reviews. LMAO save your time and go to another Panera y’all.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Mac & Cheese
I was charged almost $11 for a bagel and a 16 oz unblended smoothie… the same smoothie used to be twice the size. Yeah it’s a no for me I won’t be back. Service and costs these days make absolutely no sense.
Food: 2
Service: 1
Restaurantji Recommends
I usually don’t leave negative reviews, however, I ordered a parfait from this location and for over $5 I got a spoonful of yogurt a handful of berries and a whole lot of water? Definitely not worth it.
I ordered a roasted turkey and avocado BLT and added cheese. They forgot the avocado and cheese, I went back and told them so they made me another one and STILL forgot the cheese. I don’t understand how you can make this mistake TWICE when it’s on the written order and I told you verbally. Stay away from this location unless you want to spend an hour waiting for them to actually get the order right.
They suck and don’t know how to work people with proper training and there aittudes people who don’t have no no consideration and they use the same food for the next day they use hard bread for the soups and there place ain’t clean I’m sorry I don’t normally say all this but I’m sorry no wonder why they can’t keep people
I love Panera especially since this location is closest to my house and my work but i cannot express how many times this specific location has messed up my order, it’s to the point it’s practically every time i place a rapid pickup. I either get something wrong with my sandwhich or get the wrong soup or forgotten items etc. This panera really needs to get their act together this is ridiculous.
The food is good ??????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup