McDonald's

2829 W 14 Mile Rd, Royal Oak
(248) 549-6262

Recent Reviews

mauricio paula

Easy to access place, very clean, pleasant and good service

Atmosphere: 5

Food: 5

Service: 5

Steven Randall

Horrible experience, was talking to a buddy and was told watch our language when we never cussed them out or anything we were kind and respectful and was met with the response of “meet me at the front door you can get it.” Whoever was taking orders the night of the 23 of march was super disrespectful and wanted to start a fight with us and threatened us on top of canceling our order and telling us to go somewhere else. will not be coming back here.

Atmosphere: 1

Food: 1

Service: 1

Carlos Roberts Sr

Excellent fool quick service friendly employees

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Burger, Bacon Egg & Cheese Biscuit, Mcmuffin, Happy Meal, French Fries, Big Mac

Liz Dupee

literally... how do you mess up 50% of an order? got a shake instead of a mcflurry, missing food out of the happy meal, forgot the drink and the sauce. Everyone was all grumpy too.This location sucks. and the toy is from 2022! How is this place still open?

Atmosphere: 5

Food: 1

Service: 1

Scott Jameson

If short of help, don't let that affect quality of food or service. First, I ordered on Kiosk, paid, and then got number for table. Went to riskier on placed number on table top. Waited. Eventually I hear them repeat yelling a number very loud. I looked at my receipt and it was my receipt number. Okay, not bringing it to Table. I asked counter employee about not bringing it to Table and got very stern look. Okay, realized the was no lemonade or chocolate milk for kids meal. Asked for it. Another look. But then they gave it to me. Went to Table. Started eating and then saw there was no French fries in kids meal. Went back and got the fries. Sat down. Fries were luke warm. Hamburger was as I ordered. That's good. Not going back to that McDonald's.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Burger

Yasir KA

There was some delay in the order but in conclusion was

Atmosphere: 3

Food: 3

Service: 2

R.Harris

Great service but my food wasn’t quite done yet.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Quarter Pounder

Joanna W. Castro

Only have been to this location because it's so close to where we live. But I'm officially not going to this location any longer. I've given them more chances I'd like to admit, and only go when my kids ask. But never again. Tonight was the final straw. The staff is unprofessional and they truly just don't care about the people or the job. Tonight i ordered an orange juice with my toddler's happy meal. Didn't realize flies were on the menu too. No thanks, y'all!! I'm done

Atmosphere: 1

Food: 1

Service: 1

Some Guy

Waiting for a cashier to help me. No one at front desk. Staff too busy talking about birthday parties. Waited a good ten minutes and no one helped

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcmuffin, Big Mac

N K

Good for drive thru. That's it.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Chicken Mcnuggets, Hamburger

Chris Carbary

The most unprofessional staff! Went through the drive thru Sunday night around 830. When I pulled up, no one ever came on the other end. Had like two cars pull thru the other side and get helped, but no one ever came over the inside lane. Tried asking if there was anyone there, but only heard voices from the other lane and then they had the gall to tell me I'm wasting their time and I can get out of the drive thru and they won't serve me from the other lane while no one was in it. If you aren't going to serve customers from one lane, block it off so people don't waste their time.

Service: 1

Derek Broecker

Super fast service. They just aren’t open at 5am as listed. I’ve tried to drop by there before 6am 3 different times and the drive thru tells me they are currently closed.

Atmosphere: 5

Food: 5

Service: 5

mallory lehr

Very fast friendly and

Atmosphere: 5

Food: 5

Service: 5

Justin Arment

If you order from the app, be careful. If you order at all from this location, just be cautious.This location CONSISTENTLY does not have the food or completely messes up orders and then acts like they can’t give refunds. I was given half my order one time and the manager told me I had to deal with it in the app, despite the app saying refunds are handled at the location you ordered from.This isn’t a once or twice issue, but has happened many times over the last few months. This is a location we come to out of convenience, but it’s very clear now that there is no convenience in the food always being wrong or missing and the managers always wanting to be difficult in rectifying it.

Steve Roller

I ordered with my free points 4 separate meals and this location only gave me one of them. One of the orders was a frappe and the machine was broken so I asked to substitute the frappe for fries which then they told me to use the app to claim the points which does not exist for circumstances like this. This means the manager lied to me so I called the location again and he again lied to me telling me there is a number to contact on the app which there is not. Another lie. I know this is McDonald’s and you never expect correct service but this was robbery from McDonald’s and a complete lack of respect for another human being. This restaurant may be cheap and quick but their manager is a liar and they stole from me. What stops them doing the same to you?

Atmosphere: 1

Food: 1

Service: 1

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