I would like to know why the lady at the end that wrapped the sandwich, got the salad touched EVERYTHING but refused to put the food in the bag? Then hold up her hands that have gloves on and say sorry.. umm excuse me? You literally TOUCHED EVERYTHING I ordered with exception of the cup straw and lid... but if I had it delivered it would of been put in a bag.. this stores customer service is very poor. This is the second time I've had an issue with THIS STORE ONLY! I will not be returning. Because I guess you can't change your gloves after touching everything from cooler doors to wrapping a sandwich but can't touch that same food go bag it. What the... very poor customer service. ????
Atmosphere: 1
Food: 2
Service: 1
Lindsay Prall
I typically have no complaints when it comes to Jimmy John's. I almost never have a bad experience, but lately I have been extremely disappointed in the pickles. I don't know if Jimmy John's changed their brand or what but the pickles are so sloppy and soggy that they soak right through the paper they're wrapped in and half the time juice is just pouring out of them when you try to unwrap them. It's disgusting and they're not even crunchy anymore. Then today, I got the same sandwich I always get but the bread was so over baked it was extremely browned and rock hard. I ended up throwing half of it away because it just wasn't enjoyable. Bread like that just shouldn't be served to customers.
Food: 1
India Wasalaski
The young lady who took my order didn't wash her hands afterwards before making my food. Then she proceeded to put tomatoes on one of my raps when it's a tomato allergy! First if someone has an allergy you are supposed to throw out the contaminated food and re wash your hands and put new gloves on which she did not. This is not acceptable at all. This can be a thing that can send someone to the hospital! Also her hair was not tied back and it was extremely long down past her sholders.
Atmosphere: 1
Food: 2
Service: 1
Words
Clearly dont know how to work in the industry they do. If they ever payed attention and thats a big if they would get your order right at the very least one out of every ten times but everytime i have gone to this cesspit I specificly ask for no cheese and every time I end up digging through my slop pile of a sandwich to take out cheese. The employees are genuinely worthless if they cant get a simply order right. If you find this rude good job you atleast know how to read.
Service: 1
Jon Gittins
I've had very consistently good sandwiches from this Jimmy John's.
Atmosphere: 3
Food: 5
Service: 5
Erika B.
Let me start off saying that I know it's a sandwich shop but for what you are paying for food you would expect them to put your sandwich in a bag for you.. they make it for you they are too lazy to put in it in a bag you have to reach over the counter to grab it plus napkins.. at that point you should go home and make your own..this place is getting worse
Joey Rueda
The restaurant was clean and the food was delicious. I had the jimmy gargantuan giant size. If you are a sandwich lover try this one. It will fill you up, a couple of times.
Atmosphere: 5
Food: 5
Service: 5
Kelly Grebetz
Always great food and great delivery service. Thank you
Food: 5
Service: 5
Jay S
So decided to do a little comparison on sub shops. Visited this Jimmy Johns today and i think i will stick to Subway. Dont get me wrong subs do have good flavor but for the price and value they need lots of work. The cashier i had to ask 3 times what he even said it was such a low mumble. So put my order in and before i turned around he hands me the sub over the counter (not even a bag) or mention of one. Diddnt see it made, no mention of any other toppings u could get. Just short and sweet. Lol At Subway they make it right in front and u go along with them as they ask you about other toppings.Now the value also isnt there. If you get the slim one for over $5 its meat bread and thats it. I mean your basically getting some bread. The original isnt much better. Too many choices to try and get a decent sub. This one has this much , this one is lighter on meat, people just want a good decent size sub without having to investigate every one they have. Subway you get a sandwich for a dinner. Jimmy Johns u get a snack seeing all of theirs are pretty much 8 inches.Compared to the slim ones i can get better value even for that money off a hot pocket.As for the help at this one, i know help isnt easy to come by these days, but training is a huge part of it.If i invested thousands of dollars to open my own shop i would have some serious oversight to provide some great service. These people now days invest in it, hire some help and a manager from who knows where and dont even realize how their store is run. I had to come in and finally said hi before he said anything to me.Anyone can open a shop and get some business off it off the name alone but only a business man can really make it successful. Sad there are so few around. Anyway for any parties or meals i will stick to Subway from now on. Great value compared to all this and just a all around good setup.
rae
my chips didn’t get delivered to my work with my sandwich, i called and said i wasn’t gonna ask them to come back just for chips but was wondering if they could credit my account and they said they would. I had also submitted a thing to the company for it just in case, but a few weeks later and still nothing. us broke people really value that extra bit of food when you get to treat yourself lol so i’m disappointed
My sub was disgusting the bacon on it was super undercooked and rubbery. They didn’t even make sure to put enough turkey on it to fill the whole sub, so half of it was just bread. I’m glad I checked it before I ate any of it. Dodged food poisoning once again from your store. I threw it out after I didn’t get an answer calling the store multiple times. This is the last time I will order from this location.
Nicole Zukowski
My sub was disgusting the bacon on it was super undercooked and rubbery. They didn’t even make sure to put enough turkey on it to fill the whole sub, so half of it was just bread. I’m glad I checked it before I ate any of it. Dodged food poisoning once again from your store. I threw it out after I didn’t get an answer calling the store multiple times. This is the last time I will order from this location.
Nicole Vannortwick
My sub was disgusting the bacon on it was super undercooked and rubbery. They didn’t even make sure to put enough turkey on it to fill the whole sub, so half of it was just bread. I’m glad I checked it before I ate any of it. Dodged food poisoning once again from your store. I threw it out after I didn’t get an answer calling the store multiple times. This is the last time I will order from this location.
Skylar
I get the Beach Club, extra turkey, no cheese, add pickles.The other day my order had extra cheese and very little turkey.No big deal, mistakes happen, as long as you make it right.I called to let them know what had happened. The lady offered to refund me the extra I paid for turkey since I couldn't come back in due to being on lunch.I explained that I just had to disect my sandwich and most of the avocado came off with the cheese. I asked if I could just be comped for the sandwich and make it right later.She calls her boss. The boss told her to refund but to tell me in the future just to get the Turkey Tom with changes made so it's easier and cheaper.With the Turkey Tom, I have to add Xtra Turkey, avocado, pickles, and cucumber. Thats 4 changes opposed to 3 and it costs the same with the added avocado cost.If you're going to blame the customer for a mistake, at least be right.The only reason I gave any stars is because of the great workers there. Shame on the owner for not being an effective business man. Put your ego away and be better.
Jesse Santana
Employees were super rude and loud. They were talking bad about other people while I was in the store. Food is good but staff is bad. Will not return to this store.
I would like to know why the lady at the end that wrapped the sandwich, got the salad touched EVERYTHING but refused to put the food in the bag? Then hold up her hands that have gloves on and say sorry.. umm excuse me? You literally TOUCHED EVERYTHING I ordered with exception of the cup straw and lid... but if I had it delivered it would of been put in a bag.. this stores customer service is very poor. This is the second time I've had an issue with THIS STORE ONLY! I will not be returning. Because I guess you can't change your gloves after touching everything from cooler doors to wrapping a sandwich but can't touch that same food go bag it. What the... very poor customer service. ????
Atmosphere: 1
Food: 2
Service: 1
I typically have no complaints when it comes to Jimmy John's. I almost never have a bad experience, but lately I have been extremely disappointed in the pickles. I don't know if Jimmy John's changed their brand or what but the pickles are so sloppy and soggy that they soak right through the paper they're wrapped in and half the time juice is just pouring out of them when you try to unwrap them. It's disgusting and they're not even crunchy anymore. Then today, I got the same sandwich I always get but the bread was so over baked it was extremely browned and rock hard. I ended up throwing half of it away because it just wasn't enjoyable. Bread like that just shouldn't be served to customers.
Food: 1
The young lady who took my order didn't wash her hands afterwards before making my food. Then she proceeded to put tomatoes on one of my raps when it's a tomato allergy! First if someone has an allergy you are supposed to throw out the contaminated food and re wash your hands and put new gloves on which she did not. This is not acceptable at all. This can be a thing that can send someone to the hospital! Also her hair was not tied back and it was extremely long down past her sholders.
Atmosphere: 1
Food: 2
Service: 1
Clearly dont know how to work in the industry they do. If they ever payed attention and thats a big if they would get your order right at the very least one out of every ten times but everytime i have gone to this cesspit I specificly ask for no cheese and every time I end up digging through my slop pile of a sandwich to take out cheese. The employees are genuinely worthless if they cant get a simply order right. If you find this rude good job you atleast know how to read.
Service: 1
I've had very consistently good sandwiches from this Jimmy John's.
Atmosphere: 3
Food: 5
Service: 5
Let me start off saying that I know it's a sandwich shop but for what you are paying for food you would expect them to put your sandwich in a bag for you.. they make it for you they are too lazy to put in it in a bag you have to reach over the counter to grab it plus napkins.. at that point you should go home and make your own..this place is getting worse
The restaurant was clean and the food was delicious. I had the jimmy gargantuan giant size. If you are a sandwich lover try this one. It will fill you up, a couple of times.
Atmosphere: 5
Food: 5
Service: 5
Always great food and great delivery service. Thank you
Food: 5
Service: 5
So decided to do a little comparison on sub shops. Visited this Jimmy Johns today and i think i will stick to Subway. Dont get me wrong subs do have good flavor but for the price and value they need lots of work. The cashier i had to ask 3 times what he even said it was such a low mumble. So put my order in and before i turned around he hands me the sub over the counter (not even a bag) or mention of one. Diddnt see it made, no mention of any other toppings u could get. Just short and sweet. Lol At Subway they make it right in front and u go along with them as they ask you about other toppings.Now the value also isnt there. If you get the slim one for over $5 its meat bread and thats it. I mean your basically getting some bread. The original isnt much better. Too many choices to try and get a decent sub. This one has this much , this one is lighter on meat, people just want a good decent size sub without having to investigate every one they have. Subway you get a sandwich for a dinner. Jimmy Johns u get a snack seeing all of theirs are pretty much 8 inches.Compared to the slim ones i can get better value even for that money off a hot pocket.As for the help at this one, i know help isnt easy to come by these days, but training is a huge part of it.If i invested thousands of dollars to open my own shop i would have some serious oversight to provide some great service. These people now days invest in it, hire some help and a manager from who knows where and dont even realize how their store is run. I had to come in and finally said hi before he said anything to me.Anyone can open a shop and get some business off it off the name alone but only a business man can really make it successful. Sad there are so few around. Anyway for any parties or meals i will stick to Subway from now on. Great value compared to all this and just a all around good setup.
my chips didn’t get delivered to my work with my sandwich, i called and said i wasn’t gonna ask them to come back just for chips but was wondering if they could credit my account and they said they would. I had also submitted a thing to the company for it just in case, but a few weeks later and still nothing. us broke people really value that extra bit of food when you get to treat yourself lol so i’m disappointed
Restaurantji Recommends
My sub was disgusting the bacon on it was super undercooked and rubbery. They didn’t even make sure to put enough turkey on it to fill the whole sub, so half of it was just bread. I’m glad I checked it before I ate any of it. Dodged food poisoning once again from your store. I threw it out after I didn’t get an answer calling the store multiple times. This is the last time I will order from this location.
My sub was disgusting the bacon on it was super undercooked and rubbery. They didn’t even make sure to put enough turkey on it to fill the whole sub, so half of it was just bread. I’m glad I checked it before I ate any of it. Dodged food poisoning once again from your store. I threw it out after I didn’t get an answer calling the store multiple times. This is the last time I will order from this location.
My sub was disgusting the bacon on it was super undercooked and rubbery. They didn’t even make sure to put enough turkey on it to fill the whole sub, so half of it was just bread. I’m glad I checked it before I ate any of it. Dodged food poisoning once again from your store. I threw it out after I didn’t get an answer calling the store multiple times. This is the last time I will order from this location.
I get the Beach Club, extra turkey, no cheese, add pickles.The other day my order had extra cheese and very little turkey.No big deal, mistakes happen, as long as you make it right.I called to let them know what had happened. The lady offered to refund me the extra I paid for turkey since I couldn't come back in due to being on lunch.I explained that I just had to disect my sandwich and most of the avocado came off with the cheese. I asked if I could just be comped for the sandwich and make it right later.She calls her boss. The boss told her to refund but to tell me in the future just to get the Turkey Tom with changes made so it's easier and cheaper.With the Turkey Tom, I have to add Xtra Turkey, avocado, pickles, and cucumber. Thats 4 changes opposed to 3 and it costs the same with the added avocado cost.If you're going to blame the customer for a mistake, at least be right.The only reason I gave any stars is because of the great workers there. Shame on the owner for not being an effective business man. Put your ego away and be better.
Employees were super rude and loud. They were talking bad about other people while I was in the store. Food is good but staff is bad. Will not return to this store.