Nicest employees ever. I won’t go to any other subway from now on.
Atmosphere: 5
Food: 5
Service: 5
Howard Mahaffy
I used a coupon to buy three subs for $17.99. Nice price considering that one sub cost $13.99 x 2 (#33 Teriyaki Blitz) and one Cold Cut Combo for about $8.99. 3 #33’s is definitely worth using the coupon for.Dietary restrictions: They have vegetable toppingsParking: A small plaza with parking lots for all establishments.
No sense of urgency dave didn't seem to care the line was pretty long and building up as he took his time. While the girl whom I didn't get her name was wanting to push things along like it should be she did a good job. If I didn't wait 15 for fave to take my order would have been different.
Atmosphere: 3
Food: 3
Service: 2
Vanessa Lavdar
The lady who answered the phone was very rude claiming there wasn't a manager on duty. I worked in food for 10 years, there is always a manager on duty. I called to ask why mayo was put on my chicken teriyaki sub, she became very defensive saying she was the only one there and to call tomorrow for the manager and she wasn't fighting with me on the phone. I wasn't rude or anything, simply asked why my sandwich was made wrong. She hung up on me. Do yourself a favor and go to another sub place because this lady seemed to hate her job/life so much to be rude to a customer for literally no reason.Edit: Angie the manager ignores emails when you complain through corporate. Been waiting a week for an actual resolution. So the moral of the story is this place doesn't care at all about customer service.
Atmosphere: 1
Food: 1
Service: 1
Sarah T
My fiancé picked up lunch for me opened up the bag and the meat looked old bread was hard and the pop was flat called subway and spoke with Angie the “manager” she was rude and not helpful told me to bring the food back that’s the only way for it to be replaced witch I don’t mind if I wasn’t on a time crunch during lunch hour, she proceeded to tell me no one else complained of the bread being hard or pop being flat. Ok??? Get better customer service.
Atmosphere: 1
Food: 1
Service: 1
Logan Zollinger
Why do you have employees that close early/ make you pay tips at 8:15 to stay open? Kind of concerning for a chain
Atmosphere: 1
Food: 1
Service: 1
Jalee King
If I could give this 0 I would I did an online order. When I got home and unwrapped my sub it was so soaked in honey mustard sauce it was dripping out of the wrapper bread soggy went to take a bite and honey mustered poured out of the bottom it was beyond gross. Then when I called no one answered the first time second time the guy mumbled on his words so bad then hung up because I asked WHAT did you say twice.
Atmosphere: 1
Food: 1
Service: 1
Alison Radabaugh
Ordered for pick-up, and when I got back to work with my sandwich, the bread was clearly moldy…. From a sandwich shop no less. I wish I would’ve read the last few reviews though because this seems like a common issue with their food. Shut this place down!
Food: 1
Ben Lehman
Where is the health inspector when you need them... Most of their vegetables were almost rotten, staff were very unprofessional and slow.
Great experience on this trip. Employee working alone did a stellar job attending to all that needed to be done. She was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Gema Hernandez Caldera
The awful customer service and attitude ever. Went out of the way to slow down the order
Kage Honeycutt
Very clean building.Patrice was very fast and friendly.
Johnice McGarrity
The girls working at Gratiot and center in Saginaw on Friday the 12th of Augudt were the best friendly and professional. My sub was made to perfection .
Excellent
Atmosphere: 5
Food: 5
Service: 5
Nicest employees ever. I won’t go to any other subway from now on.
Atmosphere: 5
Food: 5
Service: 5
I used a coupon to buy three subs for $17.99. Nice price considering that one sub cost $13.99 x 2 (#33 Teriyaki Blitz) and one Cold Cut Combo for about $8.99. 3 #33’s is definitely worth using the coupon for.Dietary restrictions: They have vegetable toppingsParking: A small plaza with parking lots for all establishments.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Teriyaki Blitz
No sense of urgency dave didn't seem to care the line was pretty long and building up as he took his time. While the girl whom I didn't get her name was wanting to push things along like it should be she did a good job. If I didn't wait 15 for fave to take my order would have been different.
Atmosphere: 3
Food: 3
Service: 2
The lady who answered the phone was very rude claiming there wasn't a manager on duty. I worked in food for 10 years, there is always a manager on duty. I called to ask why mayo was put on my chicken teriyaki sub, she became very defensive saying she was the only one there and to call tomorrow for the manager and she wasn't fighting with me on the phone. I wasn't rude or anything, simply asked why my sandwich was made wrong. She hung up on me. Do yourself a favor and go to another sub place because this lady seemed to hate her job/life so much to be rude to a customer for literally no reason.Edit: Angie the manager ignores emails when you complain through corporate. Been waiting a week for an actual resolution. So the moral of the story is this place doesn't care at all about customer service.
Atmosphere: 1
Food: 1
Service: 1
My fiancé picked up lunch for me opened up the bag and the meat looked old bread was hard and the pop was flat called subway and spoke with Angie the “manager” she was rude and not helpful told me to bring the food back that’s the only way for it to be replaced witch I don’t mind if I wasn’t on a time crunch during lunch hour, she proceeded to tell me no one else complained of the bread being hard or pop being flat. Ok??? Get better customer service.
Atmosphere: 1
Food: 1
Service: 1
Why do you have employees that close early/ make you pay tips at 8:15 to stay open? Kind of concerning for a chain
Atmosphere: 1
Food: 1
Service: 1
If I could give this 0 I would I did an online order. When I got home and unwrapped my sub it was so soaked in honey mustard sauce it was dripping out of the wrapper bread soggy went to take a bite and honey mustered poured out of the bottom it was beyond gross. Then when I called no one answered the first time second time the guy mumbled on his words so bad then hung up because I asked WHAT did you say twice.
Atmosphere: 1
Food: 1
Service: 1
Ordered for pick-up, and when I got back to work with my sandwich, the bread was clearly moldy…. From a sandwich shop no less. I wish I would’ve read the last few reviews though because this seems like a common issue with their food. Shut this place down!
Food: 1
Where is the health inspector when you need them... Most of their vegetables were almost rotten, staff were very unprofessional and slow.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Meat tastes old and veggies were not
Atmosphere: 3
Food: 1
Service: 2
Great experience on this trip. Employee working alone did a stellar job attending to all that needed to be done. She was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
The awful customer service and attitude ever. Went out of the way to slow down the order
Very clean building.Patrice was very fast and friendly.
The girls working at Gratiot and center in Saginaw on Friday the 12th of Augudt were the best friendly and professional. My sub was made to perfection .