Arby's

23081 Greenfield Rd, Southfield
(248) 569-9608

Recent Reviews

casondra duncan

Slow. Rude employees. Highly suggest stopping somewhere else, absolutely not worth the hassle.

AJ Smith

Had orderes two beef 'n' cheddar sandwiches with 3 apple turnovers this afternoon. Food was extremely cold and unappealing and when I inquired about getting my order remade I was told I would have to get back in the line. I was on my way to work and really hungry so I was unable to get back in the drive-through. Yet I was already there for about 23 minutes just ordering and getting my food. This needs Tobe fixed because it's bad customer service seriously

Lil Baaby

Rude manager, rude wannabe tough with women but won’t do it with a real man, slowest line, big backs in there eating food while everyone food getting cold, disrespectful bad customer

Atmosphere: 1

Food: 1

Service: 1

Amani Sofyan

I placed my online order at 7:00 pm. I get up there and the lobby is closed so I have to go through the drive thru. I didn’t get to the window to get my food til 7:40. Before I got the food I told her I was waiting a long time, is the food still fresh or hot.. she said “that depends on your liking” I said “huh?” She said “THAT DEPENDS ON YOUR LIKING” I’m like ok lemme get the food. I open it and feel it and it’s hard and cold asffff so I told her and she said ”well get a refund” and slams the window in my face. I stayed there cause ain’t no way? she came back and said I’m holding the line up so I said “are you gonna make my food fresh?” She said I’d have to go back in that line and wait alllll over again” I’m like but I already paid and you have my order.. so she said “you only have two options, take this food or refund” I said okay no problem I’ll just get a refund she said “DO IT THROUGH THE APP BYE” and slammed it again. Mind you I didn’t cuss at her or disrespect her. All I said was I’m not paying $30 for cold food that I just waited 40 mins for lmao. I have it recorded as well. And no They didn’t give me the food or money back.

Atmosphere: 1

Food: 1

Service: 1

Jasmine Coleman

The absolute slowest driver thru I have ever witnessed in my life. Every time I think I may want to go to this Arby's, the wait in line changes my mind. I made a pickup order and the food was done on time but the in-store customer service girl had an attitude. Not really sure how this location stays in business.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Curly Fries

Lonnial Williams

Ok l can't complainWheelchair accessibility: Nice I can't complain

Recommended dishes: Beer Cheese 'N Double Beef Sandwich, Corned Beef Reuben, Curly Fries

TJ TJ

Slow and nasty..

Atmosphere: 3

Food: 1

Service: 1

Terence Williams Sr

Fast & Great

Atmosphere: 5

Food: 5

Service: 5

Linda Rankin

Always fast and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Tamia whyte

The drinks taste watered down and the cooking oil for the fries was bad. I threw away most of my meal.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Sylvia Rozier

I went through the drive thru the fool wasn't

Food: 1

Service: 5

DJnetta Williams

Don’t order inside. You will be ignored.

Service: 1

Dee-Dee DP (DDP)

12/2023 update. My grand baby wanted nuggets, fries and a cookie. The nuggets were too hard for her and the cookie was microwave burned. I forgot they microwave everything!!!!I had a whole conversation about if they microwave anything I ordered today we don't want it. THEY LIED3 weeks ago, I gave Arby's another try.I had a not so great experience 1 year ago, Tis location. UNFORTUNATELY, I order the Greek gyro I normally love at any Arby's locations. AGAIN, this location let me down. The gyro meat was crispy crunchy like bacon THEY USED THE MICROWAVE FOR TH GYRO AND COOKED TOO HARD. It's this location dropping the ball. Even out of state I never have issues. The curly fries and salted caramel cookies were very good!Prime rib cheesesteak was horrible loads of sauce and cheese and barely meat. Curley fries were okay.

Atmosphere: 1

Food: 1

Service: 1

Bad Ra'Von N

The cashier was upbeat which was great to see. Food was hot and fresh. Will be back soon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Greek Gyro, Curly Fries

Keisha Bby

Tried the good burger meal for the first time and my stomach has been in knots for 2 days. They didnt cook the meat all the way through.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Curly Fries

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