Poor customer service. Restaurant wasn't busy at all.
Service: 1
JitTight ღ
FOOD EXCELLENT BEEN EATING HERE FOR OVER 15YEARS.MY HAUABAND FOUND THIS RESTURANT BEST IN THE WHOLE MICHIGAN AREA♥️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Basil Fried Rice
Lashawn Jones
I recently had an incredibly disappointing experience at Cafe Thai I've been a loyal customer for over 10 years, but after my most recent visit, I will never be returning.I ordered my usual entree to go on the evening of February 15th. Upon arriving home, I discovered that my entree was missing the broccoli and the extra shrimp that I had paid for. Understandably frustrated, I called the restaurant, but to my dismay, they had already closed for the night.The following morning, on February 16th at 10 am, I attempted to reach out to the restaurant to address the issue, only to find that they were not open at that time. When I finally managed to speak with the manager, I was met with extreme rudeness and unprofessionalism. The manager insisted that I bring the incomplete entree back to the restaurant in order to receive any form of compensation for their mistake.To make matters worse, the manager made racially insensitive remarks during our conversation, which left me feeling deeply disrespected and appalled.I am utterly shocked by the lack of customer service and professionalism displayed by the manager, and I strongly advise against dining at [Restaurant Name]. It is clear that this establishment does not value its loyal patrons, and the behavior of the manager was completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Detroit Food Lovers
Food was delicious got it delivered. Only thing I didn't like was I paid extra for shrimp and only got like 5 pieces not even. But was delicious!
Food: 5
Service: 5
Recommended dishes: Pad Thai
Mya Harris
In my truly honest opinion I think this place is just alright. Nothing is special about it. The service is great and the place was clean and smelled great. I ordered pad thai with mild spice and extra bean sprouts & chicken. First off, out of my whole entree, there was only 5 peices of chicken. I truly love pad thai and i know good pad thai, but they were very stingy with the chicken and bean sprouts even though I paid for extra. A great place I recommend is Bangkok Express Cafe in Southfield Rd. So if you want to get your money’s worth, don’t go here but instead try the place i recommended. If you’re kind enough, let me know what you think.
Atmosphere: 5
Food: 2
Service: 5
Kim Smith
I ordered on Door dash. The food was Soo good especially the Tom Yum soup! I have a cold and the soup definitely helped me feel better.
Food: 5
Elle Paquette
Cute take out place with great
Atmosphere: 5
Food: 5
Service: 5
Jason Reed
Excellent
Atmosphere: 4
Food: 5
Service: 4
Mr. Ford Jr
Best Thai food in the area of Southfield. In my opinion.
The food tasted great! My only problem is I think the oil they used may have been old. If not for that, I would've given them 5☆. However, as good as the food was, I would definitely consider them a dinner option. The service was great! The staff were friendly! If you're in Southfield, Michigan, give them a try.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spring Roll, Pad Thai
william kemp
Not what I’m used to but pretty good
mike saterstad
I really liked the shrimp and squid
Atmosphere: 5
Food: 5
Service: 5
Kevin Griffin
It looked and smelled great, but it was too salty! Yuck! I wish they would’ve given me more sauce for my satay chicken. Smh.
Atmosphere: 1
Food: 1
Service: 1
Angela H.
The best Thai food in the area! Clean and consistent. Friendly staff and prompt service.
Poor customer service. Restaurant wasn't busy at all.
Service: 1
FOOD EXCELLENT BEEN EATING HERE FOR OVER 15YEARS.MY HAUABAND FOUND THIS RESTURANT BEST IN THE WHOLE MICHIGAN AREA♥️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Basil Fried Rice
I recently had an incredibly disappointing experience at Cafe Thai I've been a loyal customer for over 10 years, but after my most recent visit, I will never be returning.I ordered my usual entree to go on the evening of February 15th. Upon arriving home, I discovered that my entree was missing the broccoli and the extra shrimp that I had paid for. Understandably frustrated, I called the restaurant, but to my dismay, they had already closed for the night.The following morning, on February 16th at 10 am, I attempted to reach out to the restaurant to address the issue, only to find that they were not open at that time. When I finally managed to speak with the manager, I was met with extreme rudeness and unprofessionalism. The manager insisted that I bring the incomplete entree back to the restaurant in order to receive any form of compensation for their mistake.To make matters worse, the manager made racially insensitive remarks during our conversation, which left me feeling deeply disrespected and appalled.I am utterly shocked by the lack of customer service and professionalism displayed by the manager, and I strongly advise against dining at [Restaurant Name]. It is clear that this establishment does not value its loyal patrons, and the behavior of the manager was completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Food was delicious got it delivered. Only thing I didn't like was I paid extra for shrimp and only got like 5 pieces not even. But was delicious!
Food: 5
Service: 5
Recommended dishes: Pad Thai
In my truly honest opinion I think this place is just alright. Nothing is special about it. The service is great and the place was clean and smelled great. I ordered pad thai with mild spice and extra bean sprouts & chicken. First off, out of my whole entree, there was only 5 peices of chicken. I truly love pad thai and i know good pad thai, but they were very stingy with the chicken and bean sprouts even though I paid for extra. A great place I recommend is Bangkok Express Cafe in Southfield Rd. So if you want to get your money’s worth, don’t go here but instead try the place i recommended. If you’re kind enough, let me know what you think.
Atmosphere: 5
Food: 2
Service: 5
I ordered on Door dash. The food was Soo good especially the Tom Yum soup! I have a cold and the soup definitely helped me feel better.
Food: 5
Cute take out place with great
Atmosphere: 5
Food: 5
Service: 5
Excellent
Atmosphere: 4
Food: 5
Service: 4
Best Thai food in the area of Southfield. In my opinion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Basil Fried Rice
The food is always excellent ?
Food: 5
Service: 5
Recommended dishes: Curry Fried Rice, Spring Roll
Restaurantji Recommends
The food tasted great! My only problem is I think the oil they used may have been old. If not for that, I would've given them 5☆. However, as good as the food was, I would definitely consider them a dinner option. The service was great! The staff were friendly! If you're in Southfield, Michigan, give them a try.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spring Roll, Pad Thai
Not what I’m used to but pretty good
I really liked the shrimp and squid
Atmosphere: 5
Food: 5
Service: 5
It looked and smelled great, but it was too salty! Yuck! I wish they would’ve given me more sauce for my satay chicken. Smh.
Atmosphere: 1
Food: 1
Service: 1
The best Thai food in the area! Clean and consistent. Friendly staff and prompt service.