I was there 2 weeks ago and the girl gave me one half scoop of of chicken & when I ask for more she said she would have to charge me extra for it. I paid extra for a serving of chicken that should've been free. On top of that the workers attitude was bad and the chicken was old, but when the new batch of chicken was put on the buffet it was badly burned. When I was paying for my food I noticed that my side of sour cream and queso wasn't being bagged, the girl let out a noise of disgust and irritation because the line was backed up. I will NEVER EVER go to the telegraph 12 mile location again. They don't know how to treat the customers.
Atmosphere: 1
Food: 1
Service: 1
Patrick Dixon
Standing in line for 15 min, restaurant is open but is refusing to serve customers. If I could give 0 stars I would. Left without food.
Atmosphere: 1
Food: 1
Service: 1
Rick Wade
These restaurants never seem to have vegetables anymore.
Rochelle Lewis-Spann
There's ALWAYS a line. May need more staff.
Atmosphere: 4
Food: 5
Service: 4
Kimberly Johnson
This location is dirty, the food is cold and small portions. I ordered online so I had no idea this location looked like this. I had a $57 order that looked like left overs. They were 30 mins behind on the quoted time and the line was to the entrance; service was extremely slow. Also there is no point talking to management or corporate. No one wants to be accountable for this location. What poor representation of this food chain. We order all the time at work I have never had such a poor experience.
Atmosphere: 1
Food: 1
Service: 1
Mike B
They’re either out of items or they’re only taking online orders, so you walk in the store and they will not take your order. If that’s the policy POST IT. They’re now as bad as the one on Evergreen. Tonight was my last time patronizing any Chipotle in Southfield.
We walked in and a nice gentleman said something about a wait time. A lady from across the room started screaming at us. ITS GONNA BE A 35-45 MINUTE WAIT! I HAVE CATERING ORDERS THIS MORNING! FOR SOME STRANGE REASON MY GRILL WAS OFF! I said its ok, I just couldn’t hear him. She yelled, YOU GOOD! I looked at the gentleman we looked at each other and walked out. She was literally screaming at us. We only came because the Evergreen location was closed. I’m speechless. The rude disrespect. Totally uncalled for. Will never come back to that location. Do better.
Atmosphere: 1
Service: 1
Anna Sears
This location is always understaffed, and always out of key items. And their online support is useless. You can’t contact anyone to resolve any issues. And some of the rice grains are hard, which is just gross. Every single time. And I have no idea what this is thing is that I took a photo of is, but it got stuck in my throat.
Atmosphere: 2
Food: 1
Service: 1
Michael P. Dueweke II
Never again. Ordered online and set a 1245 pickup time....waited over 20 minutes for my take out! It’s a miracle that this restaurant is still in business!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Burrito
jamar jordan
If I could give it 0 stars I would, worst ran restaurant ever.
Atmosphere: 1
Food: 1
Service: 1
Matt Stein
Mobile orders are never ready in the time they specify. The store has taken my online order before and when I show up they are closed due to short staff. This location is dirty and seems poorly managed.
Cool environment ? food good too
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burrito Bowl
The staff was very rude...Not Nice at All...
Atmosphere: 1
Service: 1
rude workers literal clowns
Atmosphere: 1
Food: 1
Service: 1
I was there 2 weeks ago and the girl gave me one half scoop of of chicken & when I ask for more she said she would have to charge me extra for it. I paid extra for a serving of chicken that should've been free. On top of that the workers attitude was bad and the chicken was old, but when the new batch of chicken was put on the buffet it was badly burned. When I was paying for my food I noticed that my side of sour cream and queso wasn't being bagged, the girl let out a noise of disgust and irritation because the line was backed up. I will NEVER EVER go to the telegraph 12 mile location again. They don't know how to treat the customers.
Atmosphere: 1
Food: 1
Service: 1
Standing in line for 15 min, restaurant is open but is refusing to serve customers. If I could give 0 stars I would. Left without food.
Atmosphere: 1
Food: 1
Service: 1
These restaurants never seem to have vegetables anymore.
There's ALWAYS a line. May need more staff.
Atmosphere: 4
Food: 5
Service: 4
This location is dirty, the food is cold and small portions. I ordered online so I had no idea this location looked like this. I had a $57 order that looked like left overs. They were 30 mins behind on the quoted time and the line was to the entrance; service was extremely slow. Also there is no point talking to management or corporate. No one wants to be accountable for this location. What poor representation of this food chain. We order all the time at work I have never had such a poor experience.
Atmosphere: 1
Food: 1
Service: 1
They’re either out of items or they’re only taking online orders, so you walk in the store and they will not take your order. If that’s the policy POST IT. They’re now as bad as the one on Evergreen. Tonight was my last time patronizing any Chipotle in Southfield.
Atmosphere: 1
Food: 1
Service: 1
Shut this location down , horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We walked in and a nice gentleman said something about a wait time. A lady from across the room started screaming at us. ITS GONNA BE A 35-45 MINUTE WAIT! I HAVE CATERING ORDERS THIS MORNING! FOR SOME STRANGE REASON MY GRILL WAS OFF! I said its ok, I just couldn’t hear him. She yelled, YOU GOOD! I looked at the gentleman we looked at each other and walked out. She was literally screaming at us. We only came because the Evergreen location was closed. I’m speechless. The rude disrespect. Totally uncalled for. Will never come back to that location. Do better.
Atmosphere: 1
Service: 1
This location is always understaffed, and always out of key items. And their online support is useless. You can’t contact anyone to resolve any issues. And some of the rice grains are hard, which is just gross. Every single time. And I have no idea what this is thing is that I took a photo of is, but it got stuck in my throat.
Atmosphere: 2
Food: 1
Service: 1
Never again. Ordered online and set a 1245 pickup time....waited over 20 minutes for my take out! It’s a miracle that this restaurant is still in business!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Burrito
If I could give it 0 stars I would, worst ran restaurant ever.
Atmosphere: 1
Food: 1
Service: 1
Mobile orders are never ready in the time they specify. The store has taken my online order before and when I show up they are closed due to short staff. This location is dirty and seems poorly managed.