Warning !! I had the lobster bisque and I’ve been to the bathroom 7 times today. Something is wrong with the lobster bisque. There is a woman in the back that has no customers service skills. If I was the owner I would never serve lobster bisque and fire the lady in the back. Horrible customer service !!!Never go there!!!
Atmosphere: 2
Food: 1
Service: 1
Yvette Dorsey
Very ruled, wouldn’t allow me to taste any soups due to no test cup, I ask if she could use a spoon she told me no! So I order 8oz chili and 8oz lobster bisque because if I don’t like the Like the chili I have the lobster bisque, well it was the last of it and she said let me see is there any more, and it was more I ask for the fresh and she told IHer no use what left 1st. No why I can’t have the fresh just ruled
Recommended dishes: Lobster Bisque
Crazy D.
They were highly impatient but, I love soup. I felt too rushed to taste everything I wanted to try. I would have ordered more had I NOT felt rushed. The soup was delicious.
Becky Kristene
Good salads. Love the Cobb.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Rosensmith
The best in Southfield!❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Noodle, Soup and Sandwich, White Chicken Chili, Cauliflower Soup of the Day
Vanessa Edwards
We placed an order online for 2 u pick 2 combos it was supposed to be white chicken chili. When we sat down to eat the chili was like a broth with veggies. I called and spoke to a person that said she was the manager. I explained that the chili was a broth with veggies. She said "I don't know what you want me to do, I don't know how to refund online orders" She then said " I'm looking at the chili now it is not watery" First I never asked for a refund. 2nd could we have been given the wrong soup? She could have apologized and asked if I wanted to bring it back and get the thick chili? Whatever happened to customer service. We probably were given the wrong soup. Issue is Customer ServiceThere was no resolution to my problem. Customer service and the soup rating was poor. Educate your managers and servers on Good Customer Service or you may get a lot more complaints. You lost a customer I will drive to the one on northwestern Hwy before coming here again.
Food: 1
Service: 1
Brooke
The staff was nice. The soup was okay, I ordered the chicken pit pie soup, and it was a little salty to me. If you ever go to Pot Belly, try their version. In my opinion, it's way better. My daughter got the kids' meal, which came with 8oz soup, a bag of gold fish, and a juice box for like 7 dollars. She enjoyed the soup, I tasted it it was pretty good.
Atmosphere: 4
Food: 3
Service: 4
Erica Hayes
Soup and salad were good. Could have gotten a little more food for the money, but it was very tasted. Nice, Neat place to dine in or carryout.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Broccoli Cheddar, Chicken Noodle, Turkey & Bacon Club, Soup and Sandwich, White Chicken Chili
Mark Leach
Like Panera, only better and somewhat less expensive. You can sit inside and watch the game on a big TV in the window of the bar next door. Food is really good.
Always good food and atmosphere. Customer Service is A-1
Atmosphere: 5
Food: 5
Service: 5
Wes Nemec
Was feeling a soup and a sandwich, and never been here before so gave it a shot. Got the chicken pot pie soup and chicken Toscana sandwich. I will say, the sandwich tasted great but was prepared with way too much sauce, the sandwich ended up falling apart and was super messy to eat, had to use a fork. I think with less sauce it would have been awesome. The chicken pot pie soup was a little more gloopy than I thought it would be, I thought it would be more chunks of vegetables and chicken, but I suppose the taste was good as well. Overall it was solid, and filling, I think the pick 2 is a good deal. But just fell a little bit short of being 5 stars imo.
Atmosphere: 5
Food: 4
Service: 5
RA Brown
It was good as always. I love chicken pot pie my favorite soup.
Atmosphere: 3
Food: 4
Service: 4
Vince Ball
Excellent light meals. Great service. Convenient location.
Atmosphere: 4
Food: 4
Service: 5
daddyrich7202
There has not been a time when we have gone to this restaurant, and not been pleased with the menu options. Whenever, you don’t know what to eat for lunch and/or dinner, and you are tired of eating the same things, then a nice cup of soup from Zoup! will always full the stomach, and please your taste palette. (Customer Service) is always professional, is courteous, and helpful. I’ve never been disappointed when I’m making this option. especially, since full prices are so high and unfortunately, it seems like the higher cost always fall on the consumer. It’s refreshing to be able to go to a restaurant purchasing meal that’s pleasing, and at the same time you’re satisfied with having made that investment. There are numerous restaurants out here that will never get another damn dime out of me. Whether, it’s because of poor customer service, or the quality of food is not that great, or the newest thing now is as they’re inflating their prices, They’re literally decreasing the portions that they once to use to give/offer. So now we’re not only paying more for the cost of the same foods that we typically buy when we eat out, but now some of these restaurants are giving you less than what they normally served while charging the customers more!I’m personally just tired of it! So, when my family does eat out, it is well thought out, and we try to choose places that we know, where we’re not only gonna enjoy the food, but we know that we’re going to get good customer service, and decent food portion sizes.
Warning !! I had the lobster bisque and I’ve been to the bathroom 7 times today. Something is wrong with the lobster bisque. There is a woman in the back that has no customers service skills. If I was the owner I would never serve lobster bisque and fire the lady in the back. Horrible customer service !!!Never go there!!!
Atmosphere: 2
Food: 1
Service: 1
Very ruled, wouldn’t allow me to taste any soups due to no test cup, I ask if she could use a spoon she told me no! So I order 8oz chili and 8oz lobster bisque because if I don’t like the Like the chili I have the lobster bisque, well it was the last of it and she said let me see is there any more, and it was more I ask for the fresh and she told IHer no use what left 1st. No why I can’t have the fresh just ruled
Recommended dishes: Lobster Bisque
They were highly impatient but, I love soup. I felt too rushed to taste everything I wanted to try. I would have ordered more had I NOT felt rushed. The soup was delicious.
Good salads. Love the Cobb.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
The best in Southfield!❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Noodle, Soup and Sandwich, White Chicken Chili, Cauliflower Soup of the Day
We placed an order online for 2 u pick 2 combos it was supposed to be white chicken chili. When we sat down to eat the chili was like a broth with veggies. I called and spoke to a person that said she was the manager. I explained that the chili was a broth with veggies. She said "I don't know what you want me to do, I don't know how to refund online orders" She then said " I'm looking at the chili now it is not watery" First I never asked for a refund. 2nd could we have been given the wrong soup? She could have apologized and asked if I wanted to bring it back and get the thick chili? Whatever happened to customer service. We probably were given the wrong soup. Issue is Customer ServiceThere was no resolution to my problem. Customer service and the soup rating was poor. Educate your managers and servers on Good Customer Service or you may get a lot more complaints. You lost a customer I will drive to the one on northwestern Hwy before coming here again.
Food: 1
Service: 1
The staff was nice. The soup was okay, I ordered the chicken pit pie soup, and it was a little salty to me. If you ever go to Pot Belly, try their version. In my opinion, it's way better. My daughter got the kids' meal, which came with 8oz soup, a bag of gold fish, and a juice box for like 7 dollars. She enjoyed the soup, I tasted it it was pretty good.
Atmosphere: 4
Food: 3
Service: 4
Soup and salad were good. Could have gotten a little more food for the money, but it was very tasted. Nice, Neat place to dine in or carryout.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Broccoli Cheddar, Chicken Noodle, Turkey & Bacon Club, Soup and Sandwich, White Chicken Chili
Like Panera, only better and somewhat less expensive. You can sit inside and watch the game on a big TV in the window of the bar next door. Food is really good.
Atmosphere: 5
Food: 5
Service: 5
Really terrific and pleasant crew!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good food and atmosphere. Customer Service is A-1
Atmosphere: 5
Food: 5
Service: 5
Was feeling a soup and a sandwich, and never been here before so gave it a shot. Got the chicken pot pie soup and chicken Toscana sandwich. I will say, the sandwich tasted great but was prepared with way too much sauce, the sandwich ended up falling apart and was super messy to eat, had to use a fork. I think with less sauce it would have been awesome. The chicken pot pie soup was a little more gloopy than I thought it would be, I thought it would be more chunks of vegetables and chicken, but I suppose the taste was good as well. Overall it was solid, and filling, I think the pick 2 is a good deal. But just fell a little bit short of being 5 stars imo.
Atmosphere: 5
Food: 4
Service: 5
It was good as always. I love chicken pot pie my favorite soup.
Atmosphere: 3
Food: 4
Service: 4
Excellent light meals. Great service. Convenient location.
Atmosphere: 4
Food: 4
Service: 5
There has not been a time when we have gone to this restaurant, and not been pleased with the menu options. Whenever, you don’t know what to eat for lunch and/or dinner, and you are tired of eating the same things, then a nice cup of soup from Zoup! will always full the stomach, and please your taste palette. (Customer Service) is always professional, is courteous, and helpful. I’ve never been disappointed when I’m making this option. especially, since full prices are so high and unfortunately, it seems like the higher cost always fall on the consumer. It’s refreshing to be able to go to a restaurant purchasing meal that’s pleasing, and at the same time you’re satisfied with having made that investment. There are numerous restaurants out here that will never get another damn dime out of me. Whether, it’s because of poor customer service, or the quality of food is not that great, or the newest thing now is as they’re inflating their prices, They’re literally decreasing the portions that they once to use to give/offer. So now we’re not only paying more for the cost of the same foods that we typically buy when we eat out, but now some of these restaurants are giving you less than what they normally served while charging the customers more!I’m personally just tired of it! So, when my family does eat out, it is well thought out, and we try to choose places that we know, where we’re not only gonna enjoy the food, but we know that we’re going to get good customer service, and decent food portion sizes.
Atmosphere: 4
Food: 5
Service: 5