There is a male employee who doesn't seem to enjoy his job and lacks a customer service attitude. Almost as if he's irritated to make your food. Very short and disrespectful. After asking my wife to repeat herself 3 times because he couldn't hear her I took over the order, the reason he couldn't hear her was the fact he had his apple airpods in and can't see over the counter. Respectfully, retrain employees on cross contamination, a simple camera review will reveal quite a bit......
Tiffany Wetle
A Friday afternoon not sure who the man and woman are working at 445pm. The guy said not 1 word to me while making my sandwich ok no problem but then he kept leaving 5 times in middle of making food no change of gloves. Still ok ppl have a bad day I've been there...when it was time to ring my order up the man left again ok still no prob but after a few mins bc the girl had some food to ring up ppl that were behind me.. when the guy came back after 5 mins of me standing there just trying to pay the girl was about 2 inches away from his face for a good 30 seconds rudely telling him he needed to ring the ppl behind me up first he said I'm ringing her up she stormed off very unprofessional but maybe the poor guy was having a bad day or new. So I asked for my receipt let out a loud "uggh" what a burden to tear a piece of receipt paper. That girl sure wasn't a team player she was very aggressive I don't even think a course in customer service could help those two I hate leaving bad reviews it was a terrible experience especially considering how expensive food is these days I was so nice still and they said not a word just stormed off no thank you or have a nice day ...Oh and the churro was absolutely awful cold no flavorVegetarian options: You can make your own sub with whatever you want on it but I'd suggest a different location based on my 2 experiences at this one on fort Street southgate
Atmosphere: 1
Food: 1
Service: 1
John Doe
Food was ready quickly I used the app, so much easier than waiting in line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Sweet Onion
Veronica Campbell
They take any coupons my food was nasty no taste and veggies were old and very very thinly sliced won't go
Food: 1
Service: 3
Ashlee H
I am disappointed from the start how I was treated the minute I walked in the door. The girl was annoyed at my presence for walking in the door. I ordered my food just to see how unsanitary it was for her to take her gloved hands and grab a receipt and the proceed to clean scattered food from the toppings station from previous customers and throw it away. She then uses those same gloved hands to make my food. I asked for southwest dressing and she was snobby about the new name of the sause. When I was checking out a screen popped up asking for rewards so I informed her I didn't have any to use. She was short and snobby telling me to wait until the next screen to pay shows up. I won't be back. I'll go out of my way to a different location.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Sherry Suchyta
Small sandwich for the money.
Atmosphere: 3
Food: 3
Service: 5
Jennifer Breckenridge
They loaded our party sub like no other lacking on the bottom bread but it was delish anyways!
Atmosphere: 3
Food: 5
Service: 5
Latonya Adams
I have never worked at a place that has racially profiled me, texted my phone playing on it or any of the such in my lifetime of work! All of the people are mostly related so if u are black good luck!
Atmosphere: 1
Food: 1
Service: 1
Kristin
We were treated so rudely, just unacceptable and unprofessional, I will never go here again and you shouldn't either
Atmosphere: 1
Food: 1
Service: 1
Linda Armatis
Good fresh food made to order super nice gentleman the manager and the newer lady did an awesome job on my order Best Subway around here
Stopped in at 8:00 to get my daughter a sub. The black woman behind the counter (Tanya) was throwing the utensils using profanity in front of my daughter and complaining about making the sandwich. When I called her out on it she said I can tell on her if I want she is not going to get fired. This is a very poor representation for Subway and customer service. I will not be back at this establishment.
Atmosphere: 1
Service: 1
Adam serag
It’s should be open 8am but unfortunately I’m waiting till 8:20 and still closed. that something not respected at all
Rachael Taylor
Clean and large dining room with lots of booths and a cool urban vibe ?
There is a male employee who doesn't seem to enjoy his job and lacks a customer service attitude. Almost as if he's irritated to make your food. Very short and disrespectful. After asking my wife to repeat herself 3 times because he couldn't hear her I took over the order, the reason he couldn't hear her was the fact he had his apple airpods in and can't see over the counter. Respectfully, retrain employees on cross contamination, a simple camera review will reveal quite a bit......
A Friday afternoon not sure who the man and woman are working at 445pm. The guy said not 1 word to me while making my sandwich ok no problem but then he kept leaving 5 times in middle of making food no change of gloves. Still ok ppl have a bad day I've been there...when it was time to ring my order up the man left again ok still no prob but after a few mins bc the girl had some food to ring up ppl that were behind me.. when the guy came back after 5 mins of me standing there just trying to pay the girl was about 2 inches away from his face for a good 30 seconds rudely telling him he needed to ring the ppl behind me up first he said I'm ringing her up she stormed off very unprofessional but maybe the poor guy was having a bad day or new. So I asked for my receipt let out a loud "uggh" what a burden to tear a piece of receipt paper. That girl sure wasn't a team player she was very aggressive I don't even think a course in customer service could help those two I hate leaving bad reviews it was a terrible experience especially considering how expensive food is these days I was so nice still and they said not a word just stormed off no thank you or have a nice day ...Oh and the churro was absolutely awful cold no flavorVegetarian options: You can make your own sub with whatever you want on it but I'd suggest a different location based on my 2 experiences at this one on fort Street southgate
Atmosphere: 1
Food: 1
Service: 1
Food was ready quickly I used the app, so much easier than waiting in line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Sweet Onion
They take any coupons my food was nasty no taste and veggies were old and very very thinly sliced won't go
Food: 1
Service: 3
I am disappointed from the start how I was treated the minute I walked in the door. The girl was annoyed at my presence for walking in the door. I ordered my food just to see how unsanitary it was for her to take her gloved hands and grab a receipt and the proceed to clean scattered food from the toppings station from previous customers and throw it away. She then uses those same gloved hands to make my food. I asked for southwest dressing and she was snobby about the new name of the sause. When I was checking out a screen popped up asking for rewards so I informed her I didn't have any to use. She was short and snobby telling me to wait until the next screen to pay shows up. I won't be back. I'll go out of my way to a different location.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Small sandwich for the money.
Atmosphere: 3
Food: 3
Service: 5
They loaded our party sub like no other lacking on the bottom bread but it was delish anyways!
Atmosphere: 3
Food: 5
Service: 5
I have never worked at a place that has racially profiled me, texted my phone playing on it or any of the such in my lifetime of work! All of the people are mostly related so if u are black good luck!
Atmosphere: 1
Food: 1
Service: 1
We were treated so rudely, just unacceptable and unprofessional, I will never go here again and you shouldn't either
Atmosphere: 1
Food: 1
Service: 1
Good fresh food made to order super nice gentleman the manager and the newer lady did an awesome job on my order Best Subway around here
Restaurantji Recommends
Its alright but there over
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
My chicken and bacon was
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Sandwich
Stopped in at 8:00 to get my daughter a sub. The black woman behind the counter (Tanya) was throwing the utensils using profanity in front of my daughter and complaining about making the sandwich. When I called her out on it she said I can tell on her if I want she is not going to get fired. This is a very poor representation for Subway and customer service. I will not be back at this establishment.
Atmosphere: 1
Service: 1
It’s should be open 8am but unfortunately I’m waiting till 8:20 and still closed. that something not respected at all
Clean and large dining room with lots of booths and a cool urban vibe ?
Atmosphere: 4
Food: 5
Service: 4