Biggby Coffee Drive-Thru

34255 Schoenherr Rd, Sterling Heights
(586) 983-8284

Recent Reviews

Bean Sprout

Doesn't carry pork. No sausage, bacon, or ham. What a disappointment.

Phil

Great way to grab a quick coffee.

Atmosphere: 5

Food: 5

Service: 5

Ria Barnes

The staff is very friendly and impressively quick. My latte is consistently made the same. My new go-to spot.

Atmosphere: 5

Food: 5

Service: 5

Dork Stroodle

The girls working were swearing and on their phones, being very loud the whole time me and my mom were waiting on our orders. They were also visibly icking and saying ew to our drink orders. It made me want to leave quicker because of how disrespectful it felt.I don't think I'll come back to this location.

Atmosphere: 1

Food: 5

Service: 2

Kris McClenthen

Love the flavored hot chocolate! Friendly, fast workers!

Atmosphere: 5

Food: 5

Service: 5

Amy C.

My favorite drink is the hot fluffy cloud with coconut flavor!

Food: 5

Service: 5

radlinx444

Love the drinks and muffins .My favorites are the Matche Latte and the Energy Blasts with the strawberry Bobas. Love the deals they post plus the coupons . Of course, I usually get the buy one and get one free. Also ultra convenient with the drive thru nearby my home and easy to get there.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Liska

Nicest people! Great coffee!

Atmosphere: 5

Food: 5

Service: 5

Erin Mareel

I stop at this location 1-2 times/week. Every person that has been at the window (drive-through) has been polite and smiley. The service is quick, which is needed in the mornings on my way to work! The drinks are always made well, which is not always the case in my experience at other Biggby’s.

Service: 5

Recommended dishes: Butter Bear

Carrie Lord

This location is out of my way but I come here because the staff is so friendly and it's never a long wait. I've come here at different times throughout the day and all fast and friendly service.

Victoria Catherine

Always great service & great drinks/food. The promotions they run are fantastic.

Atmosphere: 5

Food: 5

Service: 5

Lucky Dogs Mom

I treat myself here on a regular basis. The staff is always helpful in recommending something different I want to try. Very polite staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Marvelous Iced Latte, Bagel, Butter Bear

Jeannene Boyke

First time here and my iced mocha latte was delicious ? So happy they have tons of decaffeinated options. The girls working there were super nice.

D. Carl Brown

I was there Saturday. Ordered inside... A gentlemen ordered after me... Once my tea latte came up, the gentleman (who was waiting on coffee) walked off with my tea latte... Opened it up, walked all of the way to the door... Noticed that he didn't have the right order... He had closed the lid on the way back... Opened it up in front of the barrista and asked if it was his coffee. She said no and asked me if I had tea... I said yes... She put the top back on... ALL OF THIS IN FRONT OF ME AS I'M WATCHING... Then she handed it to me...I HAD TO ASK HER if it was a problem to make me another... She said no, THEN gave me a tea latte with NO SUGAR... I had the Enlightened Chai... I've ALWAYS drank the Emlightened Chai... When I took my 1st sip as I drove away I noticed that she had put NO sugar in the tea... OBVIOUSLY angry at me because her and the other customer had both their noses in my tea during cold and flu season and I had asked for another... (Me and the other customer were African-American patrons...).That's what we call Customer DISSERVICE... This is the 3rd Bigby that I have been to... I've been calling them my new "Tea Spot" since the establishment by me closed... I had been impressed with Bigby ( I had only been to 2 locations (Van Dyke/23 Mile by my home and Green Street in New Baltimore by my job...) and had ONLY been impressed by the service... This location..? ?

Atmosphere: 2

Food: 4

Service: 2

Rashawnda R Wright

They are always so nice and professional. The food is the best out of the BIGGBYs I visit. I truly enjoy the customer service at this location. I am a regular. Keep being great and doing the best to put a smile on your customer faces. Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Marvelous Iced Latte, Bagel

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